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The Riverside House Hotel

3.5 star property
Georgian hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for The Riverside House Hotel

Honeymoon Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Minibar
Indoor wedding
Lobby sitting area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Room service
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Double Room, Garden View

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Executive Double Room

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Honeymoon Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Family Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Classic Double Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
17 Mill Street, Mildenhall, Bury St Edmunds, England, IP28 7DP

What's nearby

  • Mildenhall and District Museum - 4 min walk - 0.3 miles
  • Royal Worlington & Newmarket Golf Club - 3 min drive - 1.4 miles
  • Mildenhall Stadium - 12 min drive - 5.0 miles
  • Newmarket Racecourse - 17 min drive - 11.6 miles
  • Ely Cathedral - 26 min drive - 16.7 miles

Getting around

  • Kennett Station - 9 min drive
  • Stansted Airport (STN) - 52 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Half Moon Mildenhall - ‬14 min walk
  • ‪Angels Cafe - ‬3 min drive
  • ‪Queens Arms - ‬9 min walk
  • ‪Judes Ferry - ‬7 min drive

About this property

The Riverside House Hotel

Hotel by the river
Consider a stay at The Riverside House Hotel and take advantage of a terrace, a garden, and a bar. The on-site restaurant, The Riverside Terrace, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Full breakfast (surcharge), wedding services, and luggage storage
  • An elevator, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at The Riverside House Hotel offer perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 9.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Riverside Terrace

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1800
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 9.95 for adults and GBP 9.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms

Property is also known as

Riverside House Hotel Bury St Edmunds
Riverside House Bury St Edmunds
The Riverside House
The Riverside House Hotel Hotel
The Riverside House Hotel Bury St Edmunds
The Riverside House Hotel Hotel Bury St Edmunds

Frequently asked questions

Is The Riverside House Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Riverside House Hotel?

Self parking is free at this property.

What time is check-in at The Riverside House Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at The Riverside House Hotel?

Check-out is at 11:00 AM.

Where is The Riverside House Hotel located?

Situated on the riverwalk, this hotel is 0.3 mi (0.4 km) from Mildenhall and District Museum and 1.4 mi (2.3 km) from Royal Worlington & Newmarket Golf Club. Mildenhall Stadium and West Stow Country Park and Anglo Saxon Village are also within 6 mi (10 km).

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The Riverside House Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 196 out of 312 reviews
Rating 8 - Good. 84 out of 312 reviews
Rating 6 - Okay. 22 out of 312 reviews
Rating 4 - Poor. 5 out of 312 reviews
Rating 2 - Terrible. 5 out of 312 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old property, excellent customer service, large rooms and comfortable bed
Stayed 1 night in May 2025

8/10 Good

Sarah

Liked: Amenities
The staff made us feel very welcome and were very considerate
Stayed 1 night in Apr 2025

8/10 Good

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big room. Complied with request for quiet room. Wish it had a bath. Breakfast very nice. Staff helpful.
Stayed 2 nights in May 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant garden to sit in duringt he evening
Stayed 1 night in May 2025

8/10 Good

Shannon

Liked: Staff & service
Lovely hotel, breakfast was nice
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Liked: Staff & service, amenities, property conditions & facilities
Good place to stay for one night.
Stayed 1 night in Sep 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Wonderful hotel in tranquil location. Good food & great staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Property conditions & facilities

Brilliant hotel

Loving this hotel 🏨 super friendly staff will always come back✔️
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Comfortable room, great staff, and excellent food
Stayed 1 night in Sep 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel

Superb stay, lovely staff, great breakfast
Stayed 1 night in May 2023

8/10 Good

Yovanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiant hotel and rooms. Cooing outside window woke me up several times!
Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Staff & service, amenities, property conditions & facilities
The staff, service, and accommodations was excellent and walking distance to restaurants and grocery stores. Will definitely stay there again.
Stayed 8 nights in Nov 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was outstanding and great value.
Stayed 1 night in Sep 2023

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was exactly what i was looking for, beautiful building
Stayed 1 night in May 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff at the Riverside were amazing. Special shout-out to Suzanne who went above & beyond to make our stay so welcoming ❤️
Stayed 2 nights in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exquisite and inviting. Although it is a very old building, it has immense charm.
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Amazing place, would definitely recommend for a couple. Particularly nice indoor/outdoor drinks and dining.
Stayed 1 night in Jul 2022

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities, room comfort

Friendly and helpful hotel

Lovely hotel with great very friendly staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Best Service.
Stayed 1 night in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newmarket nights

Great hotel in the lovely town of Mildenhall. Easy check in and we had a family room on the top floor - lift available. Good spacious room with a view front and back. Lovely cooked breakfast. Recommend
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when I’m back at RAF Mildenhall. Great all around.
Stayed 2 nights in Dec 2023

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Food first class, in quantity and quality. The room was very spacious with a comfortable bed. Would thoroughly recommend.
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very relaxing 4 day stay

A very comfortable and clean hotel with excellent food. The staff were very friendly and the overall feel was relaxed. Recommended.
Stayed 4 nights in Jun 2023