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The Angel Hotel

4.0 star property
Hotel with a restaurant, steps from Abbey Gardens

Choose dates to view prices

Photo gallery for The Angel Hotel

Garden
Signature Ivy Superior Rooms | View from room
Breakfast, lunch, dinner served; British cuisine
Designer toiletries, hair dryer, towels
Splendid Rooms | Desk, cribs/infant beds, free WiFi, bed sheets
The Angel Hotel, steps from The Athenaeum and St Edmundsbury Cathedral, features a welcoming lobby with a fireplace. Guests savor British cuisine at The Eaterie and enjoy high-speed WiFi throughout. Staff consistently receive praise for their helpful service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Splendid Rooms

Splendid Rooms | Desk, cribs/infant beds, free WiFi, bed sheets

Splendid Rooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Flat-screen TV
Portable fan
Private bathroom
Shower/tub combination
Hair dryer
Designer toiletries
Coffee/tea maker
Free bottled water
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Superior Rooms

Signature Superior Rooms | Desk, cribs/infant beds, free WiFi, bed sheets

Signature Superior Rooms

Highlights

Flat-screen TV
Portable fan
Hair dryer
Designer toiletries
Deep soaking bathtub
Private bathroom
Bathrobes
Separate bathtub and shower
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Rooms

Classic Rooms | Desk, cribs/infant beds, free WiFi, bed sheets

Classic Rooms

8.4 out of 10
Very good
(7 reviews)

Highlights

Flat-screen TV
Portable fan
Private bathroom
Shower/tub combination
Hair dryer
Designer toiletries
Coffee/tea maker
Free bottled water
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Ivy Superior Rooms

Signature Ivy Superior Rooms | Bathroom amenities | Designer toiletries, hair dryer, towels

Signature Ivy Superior Rooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Portable fan
Bathrobes
Private bathroom
Hair dryer
Designer toiletries
Coffee/tea maker
Free bottled water
  • 25 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Map
3 Angel Hill, Bury St Edmunds, England, IP33 1LT

What's nearby

  • Abbey Gardens - 1 min walk - 0.0 miles
  • St Edmundsbury Cathedral - 2 min walk - 0.1 miles
  • Bury St Edmunds Abbey - 3 min walk - 0.2 miles
  • The Apex - 6 min walk - 0.4 miles
  • Greene King Brewery - 6 min walk - 0.4 miles

Getting around

  • Bury St Edmunds Station - 14 min walk
  • Stansted Airport (STN) - 57 min drive

Restaurants

  • ‪Hendo's Fish & Chips - ‬1 min walk
  • ‪The Nutshell - ‬3 min walk
  • ‪The Masons Arms - ‬5 min walk
  • ‪Prezzo - ‬1 min walk
  • ‪The One Bull - ‬2 min walk

About this property

The Angel Hotel

Upscale hotel near Abbey Gardens
Located close to The Athenaeum and St Edmundsbury Cathedral, The Angel Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. The on-site British cuisine restaurant, The Eaterie, offers breakfast, lunch, dinner, and kids' meals. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge), and luggage storage
  • 1 meeting room, a 24-hour front desk, and a porter/bellhop
  • A banquet hall, laundry services, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 77 rooms include comforts such as 24-hour room service, in addition to thoughtful touches like free WiFi and free bottled water.
More amenities include:
  • Heating and portable fans
  • Designer toiletries and hair dryers
  • Cribs/infant beds, electric kettles, and daily housekeeping

Similar properties

Superior Cottage, 1 Double Bed, Kitchenette | Garden view

The Abbey Hotel and Apartments

  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping
9.6 out of 10, Exceptional, 159 reviews
The Abbey Hotel and Apartments

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.5 miles (GBP 7.50 per day)
  • Uncovered self parking on site (GBP 7.50 per day)
  • Uncovered valet parking on site (GBP 7.50 per day)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14 to 20 for adults and GBP 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Eaterie

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14 to 20 for adults, and GBP 10 to 20 for children
  • Uncovered self parking fee: GBP 7.50 per day
  • Uncovered valet parking fee: GBP 7.50 per day
  • Nearby parking fee: GBP 7.50 per day(2625 ft away; open 24 hours)
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

Property is also known as

Angel Bury St Edmunds
Angel Hotel
Angel Hotel Bury St Edmunds
The Angel Hotel Hotel
The Angel Hotel Bury St Edmunds
The Angel Hotel Hotel Bury St Edmunds

Frequently asked questions

Is The Angel Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Angel Hotel?

Self parking is available for GBP 7.50 per day. Valet parking is available for GBP 7.50 per day. Limited spots are available.

What time is check-in at The Angel Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Angel Hotel?

Check-out is at 11 AM.

Where is The Angel Hotel located?

Located in the heart of Bury St Edmunds, this hotel is steps from Abbey Gardens, The Athenaeum, and St Edmundsbury Cathedral. St Mary's Church and Greene King Brewery are also within 5 minutes. Bury St Edmunds Station is 14 minutes by foot.

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Reviews

The Angel Hotel Reviews

8.8

Excellent

9.2

Cleanliness

9.6

Location

9.0

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 355 out of 680 reviews
Rating 8 - Good. 238 out of 680 reviews
Rating 6 - Okay. 58 out of 680 reviews
Rating 4 - Poor. 22 out of 680 reviews
Rating 2 - Terrible. 7 out of 680 reviews

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and friendly. Here for our sons wedding. Excellent food, with great attentive service, and staff. We had a perfect day. Thanks to everyone
Stayed 1 night in Sep 2025

10/10 Excellent

mark

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, our room was spotless, excellent location. Nice breakfast. Will definitely be coming back.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic they couldn’t do more for you.
Stayed 3 nights in Sep 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and courteous staff. Quiet room. Central location.
Stayed 1 night in Oct 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location

Perfect location as you can walk to everywhere so no need to use a car. The hotel is a lovely old historic building, the rooms are fairly well appointed, but a little dated, a coat of paint wouldn’t go amiss. Quite expensive considering the condition, but the location makes up for it. For the price it would be nice to have breakfast included
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel albeit very busy. Breakfast was very slow. Waited 20 minutes before being served and another table that arrived after us had their order arrive before us! Service elsewhere was excellent.!
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valet driver goes the extra mile to make you feel relaxed
Stayed 1 night in Jan 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable Quality and Service

Beautiful location, all facilities were very good indeed, no complaints whatsover. The thing that stood out to me though, was the level of training that the staff have obviously undertaken, impeccable, professional and welcoming. If you stay in this area and chose anywhere other than the Angel Hotel, you have downgraded. Highly recommended.
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very disappointed with our room which did not have not up to the standard for a four star hotel
Stayed 2 nights in Sep 2023

4/10 Poor

Christopher

Liked: Cleanliness, staff & service
The bars and restaurants are lovely, nicely decorated but the flooring around the hotel stairs and corridors is shabby and frayed. The bedroom fur note is tired, shabby carpets, a cracked toilet, scuffed walls and scruffy curtains. The blinds couldn’t have been cleaned for weeks! The rooms are in need of refurbishment. The main bars and restaurants are well decorated and great staff but the other areas let this hotel down.
Stayed 1 night in Mar 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Ok but expected more from the hotel for the price.

Overall the the stay was ok the staff where very friendly and helpful and parking was great. However was a little disappointed at the quality of the room for the cost per night expected a lot nicer room. Room looked dated the blind on the window was sun faded and the cupboard doors would not close correctly and the room furniture generally tired. Also when walking through the hotel found the carpets thread bare on stairs and around the lift area and in places the wall paper was coming off the walls not really what I would like to find in a expensive four star hotel.
Stayed 1 night in Dec 2022

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Room luxurious and spacious but no dressing table with mirror for make up / hair styling. No full length mirror. No shelf in the bathroom near the washbasin to perch a toilet bag. Lovely comfortable bed though!
Stayed 1 night in Aug 2023

8/10 Good

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very old building with lots of quirks. Difficult to rate ecofriendliness when so old. But that is its charm. We only stayed the one night. Staff, all of them, were clearly trained from top down to care and attend. Restaurant was busy pre-christmas yet staff remained friendly and helpful under pressure, although they did need reminding to bring things at times and some parts of the dishes were not well cooked - I am judging to a high standard as the menu was high class.They never got irritated when reminded and genuinely asked for comments on the food and took interest in comments. Overall we are encouraged to return some time for a longer stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Great hotel - service from the initial valet parking to the checkout was first class. I would highly recommend this hotel for any occasion.
Stayed 1 night in Oct 2025

6/10 Okay

Victor Manuel

Disliked: Property conditions & facilities
Bien
Stayed 1 night in Sep 2025

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay for friends wedding. Food was great and staff friendly and helpful. Very comfortable surroundings in lounge area and bar/restaurant. Will definitely stay again.
Stayed 1 night in May 2025

10/10 Excellent

Imogen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel right in the heart of the town. Very good customer service. Be warned that there are steps throughout the building which made it tricky for our aged parents however we managed to change their room to one without steps to the bathroom with no fuss. Bar service was excellent, we didn't get to down there but the food looked great.
Stayed 1 night in May 2025

10/10 Excellent

Tarikul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the gorgeous hotel exterior as you walk up to it, to the incredible interior, wonderful staff and beautiful room...where to start! The hotel itself was incredible wherever you went, with fantastically friendly and attentive staff everywhere you looked! The Eaterie restaurant, the bar, lounge and even The Vaults for a brilliant Sunday Lunch were terrific as well. To top it all off, the room was absolutely perfect as well! It is a very easy decision where to stay when we come back to Bury St Edmunds, and it is right back at The Angel Hotel every single time! Stunningly brilliant stay!
Stayed 4 nights in Apr 2025

10/10 Excellent

Patirck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Fabulous service the moment we got there. Attentive staff, lovely surroundings, and atmosphere.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Excellent, friendly service. Very good food. Altogether comfortable and relaxing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* we loved it!

Beautiful decorated hotel. The staff were welcoming on arrival. We had lunch, dinner and breakfast there and each time, the food was lovely and staff were attentive. Reasonably priced as well. The room was clean and accommodating although very warm room!
Stayed 1 night in Jan 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities

A luxury hotel should have luxury beds.

Excellent hotel in a great location. The only let down was the rock hard bed.
Stayed 1 night in Dec 2024

10/10 Excellent

jasdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Nov 2024

10/10 Excellent

Ryuta

Liked: Cleanliness, property conditions & facilities, room comfort
伝統的で落ち着いた雰囲気のとてもよいホテル
Stayed 1 night in Oct 2024

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Staff couldn't do enough or be more polite. Good food. Clean and classy.
Stayed 1 night in Oct 2024

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