Rooms nicely decorated and quiet. The restaurant looks lovely and dinner was delicious with a very attentive staff. Now for the cons: advertising some rooms as having a private courtyard but there is no direct access to it from the room, you share it with several other rooms and it is in full view of the restaurant entrance and its garden(full of customers) so no privacy whatsoever.Big signs in rooms indicating they had deep cleaned them as per Government guidelines, that is not true. Dust everywhere: lamp on desk, coffee tray,etc. Small make-up mirror on desk covered in smudged marks and when opening the hardback folder containing hotel information we found a used blue face mask crunched up inside, upon calling reception about it someone came removed said mask with their bare hands, barely uttered a sorry, and left the same folder.
Despite featuring as a 4.5 stars hotel, there is no safe in the room to keep valuables and no minibar. The bathroom is minuscule.