Dragonfly Hotel Bury St Edmunds

3.0 star property
Hotel with free parking, near St Edmundsbury Cathedral

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Photo gallery for Dragonfly Hotel Bury St Edmunds

Lounge
Lounge
Standard Double Room | Desk, laptop workspace, free WiFi, bed sheets
Bar (on property)
Exterior
Dragonfly Hotel places travelers in central Bury St Edmunds, within walking distance to the Theatre Royal and St Edmundsbury Cathedral. The property features a relaxing garden, The Restaurant with international dishes, conference facilities, free WiFi, and attentive staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double Room

7.8 out of 10
Good
(34 reviews)

Highlights

Heating
Free cribs/infant beds
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Free cribs/infant beds
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free rollaway/extra beds
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Map
Symonds Road, Bury St Edmunds, England, IP32 7DZ

What's nearby

  • St Edmundsbury Cathedral - 19 min walk - 1.0 mile
  • The Athenaeum - 19 min walk - 1.0 mile
  • Greene King Brewery - 2 min drive - 1.3 miles
  • The Apex - 3 min drive - 2.1 miles
  • Ickworth House - 11 min drive - 7.6 miles

Getting around

  • Bury St Edmunds Station - 6 min drive
  • Stansted Airport (STN) - 56 min drive

Restaurants

  • ‪The Moreton Hall - ‬14 min walk
  • ‪Hilltop Café & Takeaway - ‬11 min walk
  • ‪Hendo's Fish & Chips - ‬19 min walk
  • ‪Dog and Partridge Hotel Bury St. Edmunds - ‬18 min walk
  • ‪Prezzo - ‬20 min walk

About this property

Dragonfly Hotel Bury St Edmunds

Hotel near The Apex
Located close to Theatre Royal and Greene King Brewery, Dragonfly Hotel Bury St Edmunds provides a garden, a bar, and conference space. The on-site international cuisine restaurant, The Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), meeting rooms, and smoke-free premises
  • A 24-hour front desk and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 76 rooms include comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with hair dryers
  • 42-inch LCD TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Bury St Edmunds Quality Hotel
Quality Bury St Edmunds
Quality Hotel Bury St Edmunds
Dragonfly Hotel Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel
Dragonfly Hotel Bury St Edmunds Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel Bury St Edmunds

Frequently asked questions

Is Dragonfly Hotel Bury St Edmunds pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dragonfly Hotel Bury St Edmunds?

Self parking is free at this property.

What time is check-in at Dragonfly Hotel Bury St Edmunds?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Dragonfly Hotel Bury St Edmunds?

Check-out is at 11:00 AM.

Where is Dragonfly Hotel Bury St Edmunds located?

Situated in Bury St Edmunds, this hotel is within 1 mi (2 km) of St Edmundsbury Cathedral, The Athenaeum, and Greene King Brewery. Theatre Royal and Nowton Park are also within 1 mi (2 km).

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Dragonfly Hotel Bury St Edmunds Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 275 out of 1000 reviews
Rating 8 - Good. 397 out of 1000 reviews
Rating 6 - Okay. 190 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a couple of times when working in the area. Breakfast is good and the seating area vast. All staff are nice.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay in a comfortable clean hotel

Well presented hotel with friendly staff, clean and comfortable rooms. very good selection at breakfast - ideal for a short stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Second time we’ve stayed here. Very convenient hotel, tidy clean rooms and bathroom so no complaints.
Stayed 1 night in Dec 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, room comfort
Nice quick check in,room nice and clean and beds very comfortable.Bathroom nice and clean ,plenty of towels , toiletries provided.Was a hairdryer,only thing would have been nice to have a socket near a mirror when drying your hair.This room we had this time was a lot noiser from all the traffic .Breakfast had plenty of choice ,nice to have brand name cereals,cooked breakfast was okay but mushrooms were nearly raw and fried eggs were quite rubbery looking and hard
Stayed 1 night in Jul 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Good hotel. Clean room and good breakfast would definately stay here again and recommend also
Stayed 1 night in Sep 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value stay
Stayed 1 night in Jan 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, comfortable, clean and the staff were very friendly and helpful
Stayed 1 night in Apr 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable. Bathroom very clean. Carpet had a couple of sticky spots. Breakfast was excellent. The grass verges were littered with plastic bottles and old food wrappings. It was a bit windy and could possibly have come from full bins.
Stayed 1 night in May 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Like to watch fire TV stick. 1st room HDMI port was broken so switched rooms. 2nd room was the same. 2 singles beds pushed together to make a double, which are slightly different heights so not overly comfortable. Average experience on this occasion.
Stayed 1 night in Jul 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good price compared to other hotels around but a bit tired
Stayed 2 nights in Jun 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Staff were welcoming. Room was pleasant and clean. Was only a fleeting visit but would definitely come again for a longer stay
Stayed 1 night in May 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed overnight, but very impressed overall. Clean and comfortable. Friendly, helpful staff. Would definitely book again.
Stayed 1 night in Jul 2023

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Easy access from A14.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay.

Overnight stay to meet family next day. Good location, just off A14, plenty of easy free parking, quick & efficient check in, twin beds (can't often get that), clean, comfortable, smallish room but ok, decent food in restaurant.
Stayed 1 night in Jun 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

Lovely, friendly, helpful staff. Very comfy room. Quiet and peaceful.
Stayed 1 night in Nov 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, comfortable and good value.

I have stayed here a lot over the last few years as a large amount of my work has been in this part of the country. The staff have been super friendly, the food has been good and the rooms have been comfortable. For the price I think it is hard to beat.
Stayed 1 night in Jul 2022

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly fine for one night
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Overpriced. Nice staff. Poor rooms & public areas.

Overpriced. Nice staff. Warm and quiet hotel. Very tired and characterless building. Public areas poor. Bathroom was good but bedroom very basic and uninviting. Convenient location for main road access.
Stayed 1 night in Oct 2024

6/10 Okay

James

Disliked: Staff & service, amenities
It's in the middle of a building site.
Stayed 2 nights in Oct 2024

6/10 Okay

Richard

Disliked: Staff & service, property conditions & facilities

Comfortable beds, poor breakfast

The room was nice and the bed was comfortable. The main downside we had was the breakfast when we went down there wasn't much of a selection and what they did have was cold or had been out for a while. Overall the room is worth the price but the breakfast isn't.
Stayed 1 night in Jul 2024

6/10 Okay

Dave

Liked: Cleanliness, property conditions & facilities

Average

Pros Friendly staff Clean room Good free car park inc EV charging Cons Room quite small, window small so not much light Restaurant menu very basic, usual burgers, pizza , fish n chips etc Didn’t look appealing so I ate elsewhere Breakfast was very basic, not much choice , no pastries and only one 2 slice toaster for the whole restaurant! This caused a back log and long wait. On check out, no ‘how was your room ? Questions, just thanks and goodbye which I get a lot in the hotels I stay in Not sure I would stay again, was just average
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Decent and functional. Please employ a human for check in not a machine.
Stayed 1 night in Aug 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in on our own, was charged £1 for the pleasure!!
Stayed 1 night in Mar 2023

8/10 Good

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were basic, but of a good size and neat and tidy. Bathroom and shared areas looked of recent new quality. Bed wasn't bad and we slept pretty well for being in a hotel. We were lucky though as our room was furthest from the A14 so little to no noise. For the price, in this area, cant be beaten, and very convenient location for us.
Stayed 1 night in Mar 2023

10/10 Excellent

Nauzet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good but breakfast wasn’t the best
Stayed 1 night in Apr 2024