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Best Western Priory Hotel

3.0 star property
Hotel in Bury St Edmunds with a 24-hour front desk and a coffee shop

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Photo gallery for Best Western Priory Hotel

Exterior
Food and drink
Garden
Superior Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Twin Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking

Classic Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Classic Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Mildenhall Road Suffolk, Bury St Edmunds, England, IP32 6EH

What's nearby

  • Abbey Gardens - 2 min drive - 1.3 miles
  • The Apex - 3 min drive - 1.3 miles
  • St Edmundsbury Cathedral - 3 min drive - 1.5 miles
  • Bury St Edmunds Abbey - 4 min drive - 1.7 miles
  • Ickworth House - 10 min drive - 5.9 miles

Getting around

  • Bury St Edmunds Station - 12 min walk
  • Stansted Airport (STN) - 57 min drive

Restaurants

  • ‪Lake Avenue Fish Bar - ‬10 min walk
  • ‪Greengage - ‬10 min walk
  • ‪Subway - ‬17 min walk
  • ‪Tollgate - ‬1 min walk
  • ‪The Old Cannon Brewery - ‬17 min walk

About this property

Best Western Priory Hotel

Hotel in the city center
Consider a stay at Best Western Priory Hotel and take advantage of a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Garden Restaurant, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Free self parking
  • Full breakfast (surcharge), express check-out, and express check-in
  • 1 meeting room, barbecue grills, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Best Western Priory Hotel boast comforts such as 24-hour room service, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Garden Restaurant

Family friendly

  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel
Best Western Priory Bury St Edmunds
Best Western Priory
Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel
Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel Bury St Edmunds

Frequently asked questions

Is Best Western Priory Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Priory Hotel?

Self parking is free at this property.

What time is check-in at Best Western Priory Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Priory Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 15.00 (subject to availability).

Where is Best Western Priory Hotel located?

Located in the heart of Bury St Edmunds, this hotel is within 1 mi (2 km) of CurveMotion, Moyse's Hall Museum, and Bury St Edmunds Art Gallery. The Malthouse Project and The Apex are also within 2 mi (3 km). Bury St Edmunds Station is 12 minutes by foot.

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Best Western Priory Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 179 out of 590 reviews
Rating 8 - Good. 214 out of 590 reviews
Rating 6 - Okay. 118 out of 590 reviews
Rating 4 - Poor. 53 out of 590 reviews
Rating 2 - Terrible. 26 out of 590 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

Lovely place
Stayed 1 night in Apr 2025

10/10

excellent hotel and staff.
Stayed 3 nights in Sep 2024

8/10

All good. Would recommend
Stayed 1 night in Mar 2025

8/10

A good stay. Only downside was gap in the bedroom window which you could put your hand through leading to excess traffic noise which was disappointing.
Stayed 2 nights in Jan 2025

10/10

great hotel and restaurant. joanne in the restaurant very helpful.
Stayed 3 nights in Sep 2024

10/10

excellent stay. great room.
Stayed 2 nights in Sep 2024

2/10

Black mold in shower room, shower head blocked up with lime scale, shower water cold at night and around 80°C in the morning and no adjustment, carpet stained and dirty, mattresses worn out, bathroom towl rail stuck on and over heating the room, water leak in centre of the bedroom ceiling, condensation running down wall and damp to the touch on all other walls. Bedroom furnishings old and outdated, nothing PAT tested. Horrible stay, staff uninterested and unhelpful
Stayed 2 nights in May 2025

8/10

Quite a pleasant stay.
Stayed 2 nights in Jun 2024

8/10

Good Nice Staff lovely Rooms zgood breakfast easy parking Sorted.
Stayed 1 night in Jun 2024

10/10

Relaxing stay, lovely room. Excellent service by danny and joanne in the restaurant.
Stayed 2 nights in Oct 2024

10/10

Friendly and efficient
Stayed 2 nights in Dec 2024

6/10

The room was small, bed was uncomfortable, bathroom huge but tired looking at a bit dirty. Room was right next to the road, so very noisy. Hard to get around the bed, bashed my legs several times. But have stayed in other rooms before that were better!
Stayed 1 night in Mar 2025

8/10

Loved the area and staff helpful in a lovely quiet area
Stayed 1 night in Apr 2024

10/10

enjoyable stay. great evening thanks to callum and finn.
Stayed 4 nights in Aug 2024

10/10

nice stay. excellent staff
Stayed 4 nights in Aug 2024

4/10

No hot water. That’s all I’ll remember about the place.
Stayed 2 nights in Feb 2025

10/10

comfortable stay. excellent staff
Stayed 4 nights in Jul 2024

10/10

Great location in lovely well maintained grounds.
Stayed 3 nights in Jun 2023

10/10

friendly staff. relaxing stay.
Stayed 4 nights in Mar 2024

8/10

Loveley grounds set back from the road. Good roomy chalet, with spacious bathroom and walk in shower, though it would benefit from some updating. Excellent breakfast with helpful staff.
Stayed 1 night in Sep 2024

10/10

Had a lovely stay with the family
Stayed 1 night in Oct 2023

10/10

excellent stay. service from restaurant top rate. especially callum and joanne. food was lovely from tom, dan and jason in the kitchen.
Stayed 4 nights in Sep 2024

10/10

This quaint little hotel is more like a bed-and-breakfast. The staff was very welcoming and friendly. Absolutely would stay here again.
Stayed 1 night in Apr 2024

10/10

lovely hotel. well looked after. especially by callum on the bar. and hanna on check in.
Stayed 4 nights in Jul 2024

8/10

Nice clean hotel with a comfortable and spacious room.
Stayed 1 night in Jun 2023