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Best Western Priory Hotel

3.0 star property

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Photo gallery for Best Western Priory Hotel

Breakfast, lunch, dinner served; garden views - Best Western Priory Hotel (Bury St Edmunds)
Exterior - Best Western Priory Hotel (Bury St Edmunds)
Garden - Best Western Priory Hotel (Bury St Edmunds)
Superior Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi - Best Western Priory Hotel (Bury St Edmunds)
Exterior - Best Western Priory Hotel (Bury St Edmunds)
You can look forward to a terrace, a coffee shop/cafe, and a garden at Best Western Priory Hotel. The on-site restaurant, Garden Restaurant, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Classic Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed, Non Smoking

Classic Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Bury St Edmunds, Best Western Priory Hotel is in the city center and near a train station. Cineworld Bury St Edmunds and Wyken Vineyards are worth checking out if an activity is on the agenda, while those looking for area attractions can visit CurveMotion and Bury St Edmunds Leisure Centre. Nowton Park Maze and Larkwood Trout Fishery are also worth visiting. Visit our Bury St Edmunds travel guide
Map
Mildenhall Road Suffolk, Bury St Edmunds, England, IP32 6EH

What's nearby

  • Abbey Gardens
    Abbey Gardens
    3 min drive - 1.3 miles
  • Bury St Edmunds Cathedral and Abbey Gardens, Cambridgeshire, England, UK
    Bury St Edmunds Abbey
    5 min drive - 1.9 miles
  • The Apex
    3 min drive - 1.3 miles
  • St Edmundsbury Cathedral
    4 min drive - 1.5 miles
  • The Athenaeum
    4 min drive - 1.5 miles

Getting around

  • Bury St Edmunds Station
    12 min walk
  • Stansted Airport (STN)
    57 min drive

Restaurants

  • The Rising Sun
    3 min drive
  • Bury Chippy
    2 min drive
  • Starbucks
    15 min walk
  • Edmundo Lounge
    3 min drive
  • The Old Cannon Brewery
    17 min walk

About this property

Best Western Priory Hotel

Hotel in the city center
Consider a stay at Best Western Priory Hotel and take advantage of a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Garden Restaurant, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Free self parking
  • Full breakfast (surcharge), express check-out, and express check-in
  • 1 meeting room, barbecue grills, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Best Western Priory Hotel boast comforts such as 24-hour room service, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Garden Restaurant

Family friendly

  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Best Western Priory Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Priory Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Priory Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 15.00 (subject to availability).

Where is Best Western Priory Hotel located?

Located in the heart of Bury St Edmunds, this hotel is within 1 mi (2 km) of CurveMotion, Bury St Edmunds Leisure Centre, and Moyse's Hall Museum. Bury St Edmunds Art Gallery and The Malthouse Project are also within 1 mi (2 km). Bury St Edmunds Station is 12 minutes by foot.

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Reviews

Best Western Priory Hotel Reviews

7.8

Good

8.2

Cleanliness

8.2

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 216 out of 673 reviews
Rating 8 - Good. 242 out of 673 reviews
Rating 6 - Okay. 126 out of 673 reviews
Rating 4 - Poor. 58 out of 673 reviews
Rating 2 - Terrible. 31 out of 673 reviews

Reviews

Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit to best western priory hotel staff very helpful and friendly rom was great stayed in same room as last time ( disabled ) looking forward to our next visit .
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, spacious and warm room
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities
Our stay was great excellent value for money. Nice and clean. Everything you need. Good car parking. Good location. Some of the room was a little dated and worn but still fine. Staff friendly and helpful
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was inviting and clean and staff were friendly and very helpful. Had a very nice evening meal there too and breakfast was great. Only slight negative was two very narrow single beds in our room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Nice size clean room and good food.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Paula

Very pleasantly surprised at how lovely this hotel was. We had dinner and breakfast and both were very good. Very clean and very friendly staff. Would definitely stay here again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and of good quality. Staff were friendly and helpful. Good location for visiting Bury St Edmunds and the surrounding countryside
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean & comfortable. Bathroom was a bit grubby in places.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities
the room was comfortable and clean - if I wanted to be really critical there are small amounts of black mold around the bath and embedded in the bottom of the shower screen. The bar /lounge was comfortable and the food was great as were all the staff we engaged during our stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff was lovely and welcoming and would definitely return
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Good staff, clean quiet room
Stayed 1 night in Nov 2025
Verified

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect for an overnight stay. A spacious, clean and well presented room. Friendly staff and good amenities.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
All good nice place friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
The staff have been fantastic and the room is fabulous
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely breakfast & plenty of choices. Room cozy & clean. Quaint gardens & surroundings.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff. Excellent room. Loved the little treats left in the room for us. Courtyard room excellent for the dog.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old hotel. Good annex area Quiet nights!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice food and nice accommodation
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff,they couldn't do enough for you ,room was very clean and very well presented.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goog breakfast
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room in the courtyard with a jaccuzi bath which was a nice touch. Friendly staff at reception.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Spencer

Liked: Staff & service
A clean and quiet room, close to town. Friendly staff too.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Amanda

It was nice staff really friendly
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

P

Liked: Staff & service, amenities
The room was adequate, for an executive room it was dated, shabby and in the old part of the priory which was uneven. The restaurant was pleasant and food was extremely tasty. For the price it was a shame breakfast was not included but the offering was really good The staff were amazing, really helpful, polite and could not do enaough for any guests. I would possibly stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

SAMANTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made to feel very welcome and spoiled on arrival . Had great breakfast and rooms very spacious . Very reasonably priced . Would definatley stay again
Stayed 1 night in Jun 2025