Ratings based on 1,694 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
AARP Travel Center Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 9, 2019 on Expedia
2 out of 5
by A verified traveler

Posted Dec 3, 2019 on Expedia
This was a pretty disappointing stay. The room looked generally worn and wasn't very clean (smudges on the walls/furniture, many/most dishes were slightly dirty, we dropped a pacifier under the couch and found a toy knife and a ring pop...etc.). There was a ton of very audible footfall and other noise from upstairs, which impacted our sleep. We requested an infant bed, which was in the room upon check-in, but the sheet wasn't the correct size for the mattress and this is a safety hazard (we went out to buy a sheet the night we arrived, which was inconvenient). We requested a comforter for the pull-out bed but none were available - instead we were given 3 very worn looking blankets with lots of holes. There were also small bugs in the kitchen. Staff members were generally fine, but all of these little things really add up - we definitely won't be staying here again. We've had much better stays (for about the same price) at other hotels in the area.
4 out of 5
by A verified traveler

Posted Dec 3, 2019 on Expedia
Comment from Hotel Management
Dec 8, 2019 by Tiffany, Hotel Management
Thank you for taking the time out to rate you most recent stay! We are in hopes we can welcome you back in the near future.
4 out of 5
by A verified traveler

Posted Dec 3, 2019 on Expedia
Comment from Hotel Management
Dec 8, 2019 by Tiffany, Hotel Management
Thank you for taking the time out to rate you most recent stay! We are in hopes we can welcome you back in the near future.
4 out of 5
by A verified traveler

Posted Dec 1, 2019 on Expedia
Comment from Hotel Management
Dec 2, 2019 by Tiffany, Hotel Management
Thank you for taking the time out to rate you most recent stay! We are in hopes we can welcome you back in the near future.
5 out of 5
by A verified traveler

Posted Nov 28, 2019 on Expedia
Great location! Very clean! Big room, out standing!
Comment from Hotel Management
Dec 2, 2019 by Tiffany, Hotel Management
Thank you for taking the time out to rate you most recent stay! We are in hopes we can welcome you back in the near future.
4 out of 5
by A verified traveler

Posted Nov 24, 2019 on Expedia
No toothpaste , cable was terrible in the bedroom . The switch when you enter the suite did not work . Everything else was good .
4 out of 5
by A verified traveler

Posted Nov 13, 2019 on Expedia
Comment from Hotel Management
Nov 14, 2019 by Tiffany Van Kavelaar, Hotel Management
Thank you for taking the time out to rate you most recent stay! We are in hopes we can welcome you back in the near future.
5 out of 5
by A verified traveler

Posted Nov 9, 2019 on Expedia
Quiet and great location. Room was very clean and the staff was very friendly.
Comment from Hotel Management
Nov 13, 2019 by Tiffany Van Kavelaar, Hotel Management
Thanks for staying with us. We appreciate your feedback!
1 out of 5
by A verified traveler

Posted Nov 2, 2019 on Expedia
Comment from Hotel Management
Nov 2, 2019 by Tiffany Van Kavelaar, Hotel Management
Thanks for staying with us. We appreciate your feedback!