See all properties

NH Collection Palacio de Burgos

Property class: 4

Choose dates to view prices

Photo gallery for NH Collection Palacio de Burgos

A grand hall with high ceilings and arched windows, featuring tables set for dining and chairs arranged for guests. - NH Collection Palacio de Burgos (Burgos)
A spacious lobby with a large painting, a wooden bench, and a glass elevator. - NH Collection Palacio de Burgos (Burgos)
An indoor venue with rows of metal chairs and tables, stone arches, and a central doorway with a decorative door. - NH Collection Palacio de Burgos (Burgos)
A corridor with arched ceilings and stone columns, leading to a door at the end. - NH Collection Palacio de Burgos (Burgos)
A grand hallway with high arched ceilings, stone columns, and a glass roof. - NH Collection Palacio de Burgos (Burgos)
Take advantage of dry cleaning/laundry services, a bar, and a gym at NH Collection Palacio de Burgos. The on-site local cuisine restaurant, Rincon de la Merced, offers lunch, dinner, and kids' meals. Free in-room WiFi and a 24-hour business center are available to all guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym

AARP members, discover the perfect stay for every budget with our fantastic hotel deals.

From charming, budget-friendly stays to premium, full-service hotels, find the perfect place to unwind—no matter your travel style or budget

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

A hotel room with a four-poster bed, wooden flooring, a desk with a chair, a bedside table with a lamp, and a small vase with flowers.

Superior Room

9.0 out of 10
Wonderful
(78 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, River View

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Superior Room, River View

9.4 out of 10
Exceptional
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

A hotel room with a four-poster bed, a tufted sofa, a desk, and large windows with curtains.

Premium Room

8.6 out of 10
Excellent
(14 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Located in Burgos, NH Collection Palacio de Burgos is in the city center and on the riverwalk. Parque de las cuerdas and Riocerezo Campo De Golf are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Almendros en Flor and Centre of Arts Caja de Burgos. Visit our Burgos travel guide
Map
Calle de la Merced, 13, Burgos, Burgos, 9002

What's nearby

  • A historic stone gate with intricate carvings and statues, flanked by buildings with balconies and windows.
    Arco de Santa Maria
    2 min walk - 0.1 miles
  • A cityscape with a prominent cathedral and surrounding buildings.
    Burgos Cathedral
    3 min walk - 0.2 miles
  • A plaza with a statue, red brick pavement, and colorful buildings in the background.
    Plaza Mayor
    3 min walk - 0.2 miles
  • A modern building with large glass windows and a red structure in front.
    Museum of Human Evolution
    8 min walk - 0.5 miles
  • Paseo del Espolon
    3 min walk - 0.2 miles

Getting around

  • Burgos Station
    9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    152 min drive

Restaurants

  • Restaurante-Cafetería Rincón de España
    4 min walk
  • Café Ibáñez
    4 min walk
  • Vermutería Victoria
    6 min walk
  • El Morito
    5 min walk
  • Bar Gaona Jardín
    6 min walk

Similar properties

A modern interior with a geometric design, featuring a central seating area with a table and chairs, and a wall with various items displayed.
AC Hotel Burgos by Marriott
Burgos
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.2 out of 10, Wonderful, 810 reviews
AC Hotel Burgos by Marriott
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered, secured self parking on site (EUR 22 per day)
  • Limited onsite self parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 22.90 for adults and EUR 12.15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rincon de la Merced

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 495 square feet of conference space
  • 5 meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22.90 for adults and EUR 12.15 for children
  • Covered self parking fee: EUR 22 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is NH Collection Palacio de Burgos pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 22 per day. Limited spots are available.

What time is check-in at NH Collection Palacio de Burgos?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at NH Collection Palacio de Burgos?

Check-out is at noon.

Where is NH Collection Palacio de Burgos located?

Located in the heart of Burgos, this hotel is steps from La Merced Church, Burgos Teatro Principal, and Arco de Santa Maria. Burgos Cathedral and Museo de Burgos are also within 5 minutes. Burgos Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

NH Collection Palacio de Burgos Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 693 out of 1008 reviews
Rating 8 - Good. 230 out of 1008 reviews
Rating 6 - Okay. 51 out of 1008 reviews
Rating 4 - Poor. 21 out of 1008 reviews
Rating 2 - Terrible. 13 out of 1008 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! So quiet, close to all the major sites in Burgos! The staff was incredible and so kind!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely setting. The building elegant outside, functional inside. A lovely riverside setting, close to the historic centre. Staff very helpful. Room very comfortable, breakfast more than ample!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Location, Location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in most convenient location! Rooms clean, breakfast with great healthy choices.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and beautiful hotel, inside and out. Best location and close to everything in the center. A bit outdated inside ( no convenient outlets), but still verysolid
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking and location, staff friendly and hotel clean and comfortable, lovely breakfast.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a historic building, developed in a sympathetic period style. Location is excellent for access to the old town. Staff were knowledgeable, helpful and respectfull. On site Parking suitable for almost all car types.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, good size bedrooms, clean, staff very helpful, bar service excellent, location can not be better, will come back for sure!!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, location perfect (5 mins to centre). Parking convenient. Staff were helpful, a bit of a queue at check-in on the Sunday (20 mins). Bar was nice to watch the Spain WC final Breakfast was good (the room is amazing), but was very busy and they forgot us a few times (ordered coffee etc and gave up).
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was hot but so was everywhere.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Wonderful staff, comfortable bed, super clean and well appointed bathroom.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great location. Breakfast was excellent.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, the location is perfect!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay in a convenient location
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Beautiful restaurant.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with good staff and amenities
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and pretty rooms Staff was very nice and helpful. Hotel has great location
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
This has been a great stay! The property is amazing and the staff is very professional. Would definitely stay here again.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Pristine hotel with a fantastic room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in an old palace, very atmospheric. Room was clean and bed comfortable with a good breakfast choice. Only negatives were less than helpful check and bathroom waste drain that was not draining well.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Perfect location
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect for a stay in Burgos. You can walk to every point of interest. It has on site parking. The hotel is beautifully maintained as part of a former cloister. It is in an extremely quiet setting as well. The staff are all very courteous and helpful. Breakfast was outstanding. I would highly recommend staying here while in Burgos.
Stayed 1 night in May 2026