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NH Collection Palacio de Burgos

4.0 star property
Guests enjoy local cuisine at Rincon de la Merced restaurant and explore the surrounding shopping district from this centrally located hotel.

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Photo gallery for NH Collection Palacio de Burgos

Meeting facility - NH Collection Palacio de Burgos (Burgos)
Lobby - NH Collection Palacio de Burgos (Burgos)
Lobby - NH Collection Palacio de Burgos (Burgos)
Hallway - NH Collection Palacio de Burgos (Burgos)
Lobby - NH Collection Palacio de Burgos (Burgos)
NH Collection Palacio de Burgos, in a vibrant shopping district, blends luxury with practicality. It features the Rincon de la Merced restaurant, an on-site gym, dry cleaning/laundry services, free in-room WiFi, meeting spaces, and tour assistance from staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

9.0 out of 10
Wonderful
(69 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, River View

Superior Room, River View | Minibar, in-room safe, desk, blackout drapes

Superior Room, River View

9.6 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

8.6 out of 10
Excellent
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Burgos, NH Collection Palacio de Burgos is in the city center and on the riverwalk. Parque de las cuerdas and Riocerezo Campo De Golf are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Almendros en Flor and Centre of Arts Caja de Burgos. Visit our Burgos travel guide
Map
Calle de la Merced, 13, Burgos, Burgos, 9002

What's nearby

  • Cathedral in the city of Burgos was founded in 1221. The main Catholic church of Castile, Shutterstock ID 199787036, Purchase Order: SP-1506 Go Guides, Order Number: , Client/Licensee: Faa Praharnpap,
    Burgos Cathedral
    3 min walk - 0.2 miles
  • F0KGTX Spain, Castile and Leon, Burgos, Plaza Major
    Plaza Mayor
    3 min walk - 0.2 miles
  • CCCJCW Museum Of Human Evolution, Burgos, Spain, 2010
    Museum of Human Evolution
    8 min walk - 0.5 miles
  • Paseo del Espolon
    3 min walk - 0.2 miles
  • Burgos Castle
    8 min walk - 0.5 miles

Getting around

  • Burgos Station
    9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    152 min drive

Restaurants

  • El Morito
    5 min walk
  • Vermutería Victoria
    6 min walk
  • Aquimismo
    5 min walk
  • Restaurante-Cafetería Rincón de España
    4 min walk
  • Cafés Bou
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 22 per day)
  • Limited onsite self parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 22.90 for adults and EUR 12.15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rincon de la Merced

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 495 square feet of conference space
  • 5 meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22.90 for adults and EUR 12.15 for children
  • Covered self parking fee: EUR 22 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is NH Collection Palacio de Burgos pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 22 per day. Limited spots are available.

What time is check-in at NH Collection Palacio de Burgos?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at NH Collection Palacio de Burgos?

Check-out is at noon.

Where is NH Collection Palacio de Burgos located?

Located in the heart of Burgos, this hotel is steps from La Merced Church, Burgos Teatro Principal, and Arco de Santa Maria. Burgos Cathedral and Museo de Burgos are also within 5 minutes. Burgos Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

NH Collection Palacio de Burgos Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 671 out of 992 reviews
Rating 8 - Good. 235 out of 992 reviews
Rating 6 - Okay. 50 out of 992 reviews
Rating 4 - Poor. 22 out of 992 reviews
Rating 2 - Terrible. 14 out of 992 reviews

Reviews

Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect for a stay in Burgos. You can walk to every point of interest. It has on site parking. The hotel is beautifully maintained as part of a former cloister. It is in an extremely quiet setting as well. The staff are all very courteous and helpful. Breakfast was outstanding. I would highly recommend staying here while in Burgos.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Beautiful restaurant.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking and location, staff friendly and hotel clean and comfortable, lovely breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, good size bedrooms, clean, staff very helpful, bar service excellent, location can not be better, will come back for sure!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Darryl

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with good staff and amenities
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Pristine hotel with a fantastic room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Wonderful staff, comfortable bed, super clean and well appointed bathroom.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cesar A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great location. Breakfast was excellent.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Adam

Liked: Staff & service, amenities, property conditions & facilities
This has been a great stay! The property is amazing and the staff is very professional. Would definitely stay here again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay in a convenient location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and pretty rooms Staff was very nice and helpful. Hotel has great location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

MARCELLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, the location is perfect!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Perfect location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

N. Fleetwood

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2025
Verified

10/10 Excellent

Julian Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very nice people
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ecaterini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was located right across from the old Part of the city an easy walk to the cathedral. Room were spacious and comfortable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property. Room was clean and comfortable. Staff was extremely helpful and kind. Easily walkable to all the sights.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jemmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Spacious, comfortable room Great location Highly recommend this hotel.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, big room, nice bathroom
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel in the amazing city of Burgos. The room was clean, breakfast was good with plenty of options, staff was super helpful. I would highly recommend.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and easy to find by car.

Great location across the river from the cathedral and old town. Plenty of bars and restaurants within walking distance.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Rooms a bit dated and air conditioning didn’t work properly so was very warm and difficult to sleep. Gym is ok but could benefit from some exercise/yoga mats. Breakfast was very nice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great service
Stayed 1 night in Oct 2024