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Hotel Cuéntame La Puebla

Property class: 3

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Breakfast area - Hotel Cuéntame La Puebla (Burgos)
Room - Hotel Cuéntame La Puebla (Burgos)
Front of property - evening/night - Hotel Cuéntame La Puebla (Burgos)
Interior detail - Hotel Cuéntame La Puebla (Burgos)
Staircase - Hotel Cuéntame La Puebla (Burgos)
Hotel Cuéntame La Puebla provides amenities like a library and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

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Room options

Available filters for rooms
Showing 4 of 4 rooms

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Room

Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Room

Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

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Room

Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room (Double use)

Room

Triple Room (Double use)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Located in Burgos, Hotel Cuéntame La Puebla is in the city center. Yacimientos de la Sierra de Atapuerca and Paseo del Espolon reflect the area's natural beauty and area attractions include Centre of Arts Caja de Burgos and Almendros en Flor. Visit our Burgos travel guide
Map
C/ La Puebla, 20, Burgos, Burgos, 9004

What's nearby

  • A large wooden door with metal reinforcements and a knocker, set in a stone wall.
    Casa del Cordon
    5 min walk - 0.3 miles
  • A modern building with large glass windows and a red structure in front.
    Museum of Human Evolution
    5 min walk - 0.3 miles
  • A plaza with a statue, red brick pavement, and colorful buildings in the background.
    Plaza Mayor
    8 min walk - 0.5 miles
  • A cityscape with a prominent cathedral and surrounding buildings.
    Burgos Cathedral
    11 min walk - 0.6 miles
  • Paseo del Espolon
    8 min walk - 0.5 miles

Getting around

  • Burgos Station
    19 min walk
  • Valladolid (VLL)
    80 min drive

Restaurants

  • Boveda To Go
    3 min walk
  • Ricardo Temiño
    4 min walk
  • Burger King
    4 min walk
  • Buga Ramen
    1 min walk
  • La Tirolina
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 9 per person
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 12

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 per person
  • Airport shuttle fee: EUR 300 per vehicle (one way)
  • Late check-out fee: EUR 12 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hotel Cuéntame La Puebla pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Cuéntame La Puebla doesn't offer parking.

What time is check-in at Hotel Cuéntame La Puebla?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Cuéntame La Puebla?

Check-out is at noon. Late check-out is available for EUR 12 (subject to availability).

Does Hotel Cuéntame La Puebla provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 300 per vehicle applies.

Where is Hotel Cuéntame La Puebla located?

Located in Old Quarter, this hotel is steps from Arco de San Juan, San Lesmes Abad, and Marceliano Santa Maria Art Museum. Casa del Cordon and Plaza de Espana are also within 5 minutes. Burgos Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Cuéntame La Puebla Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 62 out of 129 reviews
Rating 8 - Good. 44 out of 129 reviews
Rating 6 - Okay. 15 out of 129 reviews
Rating 4 - Poor. 3 out of 129 reviews
Rating 2 - Terrible. 5 out of 129 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY helpful staff. Great location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a very good location and the staff were very helpful.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Very clean, walking distance to the cathedral and the staff is very welcoming.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, super friendly and helpful staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice room, close to the cathedral and bars/food. Excellent value for the pilgrims looking for a nice place to relax.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent Front Desk Staff ... very helpful and Professional (Thank you).
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
First of all, we GREATLY appreciated the room they assigned to us, as it was a triple with a playground for our 6-year-old daughter – she absolutely loved it, and it was a wonderful surprise for her birthday! The staff is very helpful and kind, and the location is excellent. However, some small details here and there give the impression of a lack of attention and care which, if addressed, would have made a big difference.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, room comfort, communication
Cold water. The room was a bit noisy as it is next to the reception. Still a good nights sleep.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, communication
Disliked: Amenities
We arrived in the middle of a major "El Cid" medieval festival in Burgos. The city was amazing, especially Burgos Cathedral. The hotel location was perfect, eventhough there was a street party well into the early morning. I cannot compliment the Horel Receptionist. She was very helpful and courteous ... 5 srars out of 5.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, convenient to visiting a the main attractions of Burgos. Great price. Highly recommended.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Communication
Great location, friendly reception, comfortable bed.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Wonderful stay!

Beautiful hotel, very well located and helpful friendly staff. I would definitely recommend staying here!
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very well placed for visiting Burgos city center, including the Plaza Mayor and the Cathedral.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
What a very good stay
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Nice place
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Regular
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Communication
Reminded this now old traveller of the upmarket backpacker hostels of his youth!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Reception was very helpful and kind.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great location, spacious room, clean and comfortab

Our stay was great. We had some issues with the reservation through hotels.com but once in the room all went well. The location was great, the room spacious, bathroom clean, overall it was quiet, the receptionist helpful and friendly.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Happy with the experience

Convenient location. The room was comfortable. No surprises - what one wants when traveling.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was very clean and high class. Friendly receptionist. The only bad thing was the shower which was not very hot
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
You should not offer this hotel as an option to atay its shameful
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Regular, la ubicación buena
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo la atención correcta
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para gastar poco y estar en el centro. Personal amable. Cerca de todo
Stayed 1 night in Jun 2026