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Hotel Cuéntame La Puebla

3.0 star property

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Daily buffet breakfast (EUR 9 per person) - Hotel Cuéntame La Puebla (Burgos)
In-room safe, individually decorated, desk, soundproofing - Hotel Cuéntame La Puebla (Burgos)
Front of property - evening/night - Hotel Cuéntame La Puebla (Burgos)
In-room safe, individually decorated, desk, soundproofing - Hotel Cuéntame La Puebla (Burgos)
Staircase - Hotel Cuéntame La Puebla (Burgos)
In the heart of Old Quarter, Hotel Cuéntame La Puebla offers a haven for relaxation and connection. Unwind in the library, enjoy coffee/tea in the lobby, or stay connected with free WiFi - previous guests rave about their experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Laundry
  • Breakfast available
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | In-room safe, individually decorated, desk, soundproofing

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

In-room safe, individually decorated, desk, soundproofing

Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, desk, soundproofing

Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room (Double use)

In-room safe, individually decorated, desk, soundproofing

Triple Room (Double use)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Located in Burgos, Hotel Cuéntame La Puebla is in the city center. Yacimientos de la Sierra de Atapuerca and Paseo del Espolon reflect the area's natural beauty and area attractions include Centre of Arts Caja de Burgos and Almendros en Flor. Visit our Burgos travel guide
View more Residences in Burgos
Map
C/ La Puebla, 20, Burgos, Burgos, 9004

What's nearby

  • Old door of the Casa del Cordon in Burgos, Spain
    Casa del Cordon
    3 min walk - 0.2 miles
  • CCCJCW Museum Of Human Evolution, Burgos, Spain, 2010
    Museum of Human Evolution
    5 min walk - 0.3 miles
  • F0KGTX Spain, Castile and Leon, Burgos, Plaza Major
    Plaza Mayor
    6 min walk - 0.4 miles
  • Cathedral in the city of Burgos was founded in 1221. The main Catholic church of Castile, Shutterstock ID 199787036, Purchase Order: SP-1506 Go Guides, Order Number: , Client/Licensee: Faa Praharnpap,
    Burgos Cathedral
    9 min walk - 0.5 miles
  • Paseo del Espolon
    6 min walk - 0.4 miles

Getting around

  • Burgos Station
    19 min walk
  • Valladolid (VLL)
    80 min drive

Restaurants

  • Burger King
    4 min walk
  • Bar Boston
    3 min walk
  • Casa Ojeda
    3 min walk
  • La Tirolina
    1 min walk
  • Restaurante El Hayedo de Bezana
    4 min walk

About this property

Hotel Cuéntame La Puebla

This smoke-free residence features coffee/tea in a common area, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a library, and express check-in are onsite.
Hotel Cuéntame La Puebla offers 19 accommodations with safes and hair dryers. Rooms open to balconies or patios. These individually decorated accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Burgos residence provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Dining

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 9 per person
  • Coffee and tea in common areas
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Library

Outdoor areas

  • Balcony/patio

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free newspapers in lobby
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 19 units
  • Bicycle rentals
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 12

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 per person
  • Airport shuttle fee: EUR 300 per vehicle (one way)
  • Late check-out fee: EUR 12 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Puebla Burgos
Puebla Burgos
Hotel Cuéntame Puebla Burgos
Hotel Cuéntame Puebla
Cuéntame Puebla Burgos
Cuéntame Puebla
Hotel La Puebla
Cuentame La Puebla Burgos
Hotel Cuéntame La Puebla Burgos
Hotel Cuéntame La Puebla Residence
Hotel Cuéntame La Puebla Residence Burgos

Frequently asked questions

Is Hotel Cuéntame La Puebla pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Cuéntame La Puebla?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Cuéntame La Puebla?

Check-out is at noon. Late check-out is available for EUR 12 (subject to availability).

Does Hotel Cuéntame La Puebla provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 300 per vehicle applies.

Where is Hotel Cuéntame La Puebla located?

Located in Old Quarter, this residence is steps from Arco de San Juan, San Lesmes Abad, and Marceliano Santa Maria Art Museum. Casa del Cordon and Plaza de Espana are also within 5 minutes. Burgos Station is 19 minutes by foot.

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Reviews

Hotel Cuéntame La Puebla Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 52 out of 108 reviews
Rating 8 - Good. 39 out of 108 reviews
Rating 6 - Okay. 10 out of 108 reviews
Rating 4 - Poor. 3 out of 108 reviews
Rating 2 - Terrible. 4 out of 108 reviews

Reviews

Verified

10/10 Excellent

Agustina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, super friendly and helpful staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Wilson

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice room, close to the cathedral and bars/food. Excellent value for the pilgrims looking for a nice place to relax.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Marco

Liked: Cleanliness, amenities, communication
First of all, we GREATLY appreciated the room they assigned to us, as it was a triple with a playground for our 6-year-old daughter – she absolutely loved it, and it was a wonderful surprise for her birthday! The staff is very helpful and kind, and the location is excellent. However, some small details here and there give the impression of a lack of attention and care which, if addressed, would have made a big difference.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent Front Desk Staff ... very helpful and Professional (Thank you).
Stayed 1 night in Oct 2024
Verified

8/10 Good

Kirsten

Liked: Cleanliness, amenities, room comfort, communication
Cold water. The room was a bit noisy as it is next to the reception. Still a good nights sleep.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, communication
Disliked: Amenities
We arrived in the middle of a major "El Cid" medieval festival in Burgos. The city was amazing, especially Burgos Cathedral. The hotel location was perfect, eventhough there was a street party well into the early morning. I cannot compliment the Horel Receptionist. She was very helpful and courteous ... 5 srars out of 5.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very well placed for visiting Burgos city center, including the Plaza Mayor and the Cathedral.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jude

Liked: Communication
Great location, friendly reception, comfortable bed.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Ali

Liked: Cleanliness, property conditions & facilities, communication
Nice place
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, room comfort, communication

Wonderful stay!

Beautiful hotel, very well located and helpful friendly staff. I would definitely recommend staying here!
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Hanne

Liked: Communication
Reminded this now old traveller of the upmarket backpacker hostels of his youth!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Reception was very helpful and kind.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Marisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
What a very good stay
Verified

2/10 Terrible

Iván

Disliked: Cleanliness, amenities, property conditions & facilities, communication
You should not offer this hotel as an option to atay its shameful
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was very clean and high class. Friendly receptionist. The only bad thing was the shower which was not very hot
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, room comfort, communication

Great location, spacious room, clean and comfortab

Our stay was great. We had some issues with the reservation through hotels.com but once in the room all went well. The location was great, the room spacious, bathroom clean, overall it was quiet, the receptionist helpful and friendly.
Stayed 1 night in Sep 2022
Verified

8/10 Good

John

Liked: Cleanliness, room comfort, communication

Happy with the experience

Convenient location. The room was comfortable. No surprises - what one wants when traveling.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, property conditions & facilities, communication
Habitación limpia, trato del personal muy bueno
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Oliver

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities, communication
Ich bin bei Regen angekommen und war komplett nass. Der Automat für den Self Check-in hat mir dann Stromschläge verpasst. Was soll das denn!
Stayed 1 night in Oct 2024
Verified

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Se duerme muy tranquilo y todo muy limpio.Todo cerca a la hora de ir algun sitio.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Fermin

Liked: Cleanliness, room comfort, communication

Bien

Bien
Stayed 1 night in Jun 2024
Verified

8/10 Good

Lucía Luisa

Liked: Cleanliness, room comfort, communication

Buen alojamiento en pleno centro

Hotel muy bien ubicado. La habitación era un poco pequeña y la zona agaterada era algo incómoda pero estaba muy limpia igual q el baño. El chico q nos atendió fue muy amable. Buen precio para unas instalaciones más que correctas.
Stayed 1 night in May 2024
Verified

4/10 Poor

Verified traveler

Disliked: Room comfort, communication

Tener cuidado!

Terrible! Muy pequeño espacio ni para poner las maletas. Huele a humedad. Las cortinas desprendiéndose y no cierran por completo. Por 2 noches tuvimos un aire acondicionado portátil el cual al 2o. día nos lo quitaron, al preguntar el motivo la respuesta fue “porque no se necesita “!! Las fotografías de la publicidad son engañosas!!
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Maria Dolores

Liked: Cleanliness, property conditions & facilities, communication
Buen comunicado, lo malo el aparcamiento,
Stayed 1 night in Aug 2023
Verified

8/10 Good

Elena

Liked: Amenities, property conditions & facilities
Camera molto bella, struttura nel suo complesso un po’ vecchiotta. Scarso il servizio di caffetteria self service
Stayed 2 nights in Aug 2023