Ratings based on 993 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 27, 2024 on Expedia
The refrigerator in our first room didn't work and I found a banana that had turned black behind the fridge. We moved to another room and the toilet wouldn't flush properly. Lots of railroad trains passing nearby but that didn't bother me.
by A verified traveler
Posted Mar 12, 2024 on Expedia
Big, clean rooms, great continental breakfast!
Comment from Hotel Management
Mar 15, 2024 by Front Desk, Hotel Management
Thank you for your review!
by A verified traveler
Posted Mar 3, 2024 on Expedia
Location on off freeway
Comment from Hotel Management
Mar 7, 2024 by Renna, Hotel Management
Dear Keith,Thank you for taking the time to leave a review. We appreciate your feedback.We hope you will come back and see us again soon.Stay Safe.
by A verified traveler from Golden
Posted Mar 3, 2024 on Expedia
Big room just barely adequately appointed. Clean enough. Bed was good, pillows okay. Breakfast was good, not great.
Comment from Hotel Management
Mar 7, 2024 by Renna, Hotel Management
Dear Amy,Thank you for taking the time to leave a review. We appreciate your feedback.We hope you will come back and see us again soon.Stay Safe.
by A verified traveler
Posted Mar 2, 2024 on Expedia
Comfortable and great breakfast
Comment from Hotel Management
Mar 7, 2024 by Renna, Hotel Management
Dear Christina,Thank you for taking the time to leave a review. We appreciate your feedback.We hope you will come back and see us again soon.Stay Safe.
by A verified traveler
Posted Feb 15, 2024 on Expedia
Comment from Hotel Management
Feb 17, 2024 by Renna, Hotel Management
Dear Nicole,Thank you for taking the time to leave a review. We appreciate your feedback.We hope you will come back and see us again soon.Stay Safe.
by A verified traveler from Kirkland
Posted Feb 12, 2024 on Expedia
Comment from Hotel Management
Feb 13, 2024 by Renna, Hotel Management
Dear James,Thank you for taking the time to leave a review. We appreciate your feedback.We hope you will come back and see us again soon.Stay Safe.
by A verified traveler
Posted Feb 12, 2024 on Expedia
We actually enjoyed our stay other than the power tools right above our heads at 8am. There’s no warning or posting of any kind prior to booking that there is construction at the hotel. There was a note in our room that there could possibly be construction noise. We had no idea it would be right above our heads. Plus this is the most expensive hotel in Needles. We would have stayed somewhere else if we knew we would be paying so much to get woke up so rudely. Other than that it was a nice place to stay
Comment from Hotel Management
Feb 12, 2024 by Front Desk, Hotel Management
Thank you for your review. We apologize for the noise, as we are in the middle of a renovation. We do have signage in the lobby and rooms, but we do not control third party travel sites. I can say that we are typically between the 3rd and 5th highest priced hotel in town, as we have adjusted our rates due to the construction. We hope that you will stay again once we have completed our renovations.
by A verified traveler
Posted Feb 1, 2024 on Expedia
The room was in need of some sprucing up: old, dark carpet, older mattress, poor water pressure, thin towels. Staff was friendly and the pool and hot tub were very nice.
Comment from Hotel Management
Feb 3, 2024 by Renna, Hotel Management
Dear Claudia,Thank you for taking the time to leave a review. We appreciate your feedback.We hope you will come back and see us again soon.Stay Safe.
by A verified traveler
Posted Feb 1, 2024 on Expedia
The property is near a railroad but the rooms are so well insulated that you don't hear it at all once the door is shut. The rooms were clean and the beds were very comfortable.
Comment from Hotel Management
Feb 3, 2024 by Renna, Hotel Management
Dear Kat,Thank you for taking the time to leave a review. We appreciate your feedback.We hope you will come back and see us again soon.Stay Safe.