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Holiday Inn & Suites Penang Prai by IHG

Property class: 3.5

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Photo gallery for Holiday Inn & Suites Penang Prai by IHG

Seasonal outdoor pool - Holiday Inn & Suites Penang Prai by IHG (Bukit Mertajam)
Daily buffet breakfast (MYR 62 per person) - Holiday Inn & Suites Penang Prai by IHG (Bukit Mertajam)
Property entrance - Holiday Inn & Suites Penang Prai by IHG (Bukit Mertajam)
Lobby - Holiday Inn & Suites Penang Prai by IHG (Bukit Mertajam)
Exterior - Holiday Inn & Suites Penang Prai by IHG (Bukit Mertajam)
Take advantage of a coffee shop/cafe, a garden, and a 24-hour gym at Holiday Inn & Suites Penang Prai by IHG. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a snack bar/deli.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Kitchenette

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Suite, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Twin Beds, Kitchenette

Suite, 2 Twin Beds, Kitchenette | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Twin Beds, Kitchenette

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchenette (Dining)

Suite, 1 Bedroom, Kitchenette (Dining) | Room amenity

Suite, 1 Bedroom, Kitchenette (Dining)

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Kitchenette (Dining)

Suite, 2 Bedrooms, Kitchenette (Dining) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Kitchenette (Dining)

  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Bukit Mertajam, Holiday Inn & Suites Penang Prai by IHG is near a train station and near theme parks. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Queensbay Mall and Gurney Drive. Looking to enjoy an event or a game while in town? See what's happening at Negeri Pulau Pinang Stadium or Penang Youth and Sports Complex. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby. Visit our Bukit Mertajam travel guide
Map
1919 Menara Sentral, Jalan Juru Sentral, Bukit Mertajam, Penang, 14000

What's nearby

  • Queensbay Mall
    Queensbay Mall
    18 min drive - 13.0 miles
  • KOMTAR
    KOMTAR
    24 min drive - 16.1 miles
  • Metropolitan, skyscraper, skyline building by the shore of Gurney Drive, George Town, Penang; Shutterstock ID 429264034; PO: Hcom Destination Content neighborhoods; Client: Hotels.com; Other: Hcom bra
    Gurney Drive
    26 min drive - 17.0 miles
  • Gurney Plaza
    Gurney Plaza
    28 min drive - 18.0 miles
  • Drift Kart
    16 min walk - 0.9 miles

Getting around

  • Penang Sentral
    17 min drive
  • Penang Intl. Airport (PEN)
    36 min drive

Restaurants

  • Petron
    2 min walk
  • Empat Sekawan (Sentral Jaya)
    8 min walk
  • Rutin
    6 min walk
  • Heng Ong Huat Food Court
    4 min walk
  • Tazaa Arabic Restaurant
    5 min walk

About this property

Holiday Inn & Suites Penang Prai by IHG

Hotel near a train station
A coffee shop/cafe, a garden, and a 24-hour gym are just a few of the amenities provided at Holiday Inn & Suites Penang Prai by IHG. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a snack bar/deli are available to all guests.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and smoke-free premises
  • An elevator
Room features
All 332 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Rainfall showers, bidets, and free toiletries
  • Flat-screen TVs with Netflix, streaming services, and satellite channels
  • Separate sitting areas, coffee/tea makers, and daily housekeeping

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Iconic Hotel Penang
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  • Parking included
  • Free WiFi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 62 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 36 floors
  • At least 80% of food locally-sourced
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 62 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Touch 'n Go eWallet, Boost, GrabPay, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property is also known as

& Suites Penang Prai By Ihg
Holiday Inn Suites Penang Prai an IHG Hotel
Holiday Inn & Suites Penang Prai by IHG Hotel
Holiday Inn Hotel Suites Penang Prai an IHG Hotel
Holiday Inn & Suites Penang Prai by IHG Bukit Mertajam
Holiday Inn & Suites Penang Prai by IHG Hotel Bukit Mertajam

Frequently asked questions

Does Holiday Inn & Suites Penang Prai by IHG have a pool?

Yes, this property has a seasonal outdoor pool.

Is Holiday Inn & Suites Penang Prai by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn & Suites Penang Prai by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn & Suites Penang Prai by IHG?

Check-out is at noon.

Where is Holiday Inn & Suites Penang Prai by IHG located?

Situated in Bukit Mertajam, this hotel is 2.7 mi (4.3 km) from Bukit Kecil Hujung and 3 mi (4.8 km) from KPJ Penang Specialist Hospital. St. Anne's Church and Megamall Pinang are also within 6 mi (10 km).

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Reviews

Holiday Inn & Suites Penang Prai by IHG Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 19 out of 31 reviews
Rating 8 - Good. 10 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

Reviews

Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is just right - friendly staff, nice clean and tidy rooms, and a great brekafast buffet. I stayed in nearby citadines and iconic hotel too, and holiday inn is the best of the three.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean rooms. Great breakfast selection.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and helpful
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and well maintained. Good WiFi and Air-cond. All staffs were efficient, professional and courteous. Had a very comfortable stay. Thank you.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

xueqin

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good condition. Breakfast could be better
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Venu

Liked: Cleanliness, amenities, property conditions & facilities
Met every expectation though the food is costly
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Chui Ying Winnie

Liked: Cleanliness, amenities
Clean
Stayed 3 nights in Dec 2025
Verified

8/10 Good

KOK SHEN

Liked: Cleanliness, amenities, property conditions & facilities
Room, Front Desk staffs are basically no problem. However, fire alarm triggering during mid night and PA announcement are confusing, it has to improve the SOP on whether evacuate people in the building or firmly mention it is false alarm.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Boon

Liked: Cleanliness, staff & service, room comfort

Good brand new hotel

The presentation of towel no good, you can save the world to put less instead of too much. You may left a note at wall, you may request more if needed. I saw more than 6 towel. Car park exit under construction, please keep up
Stayed 1 night in Jun 2025
Verified

8/10 Good

TSUNG-HSING

Liked: Cleanliness, staff & service, amenities
客服打掃乾淨 服務人員好 只是櫃台離峰時段 只有一個人 處理事情比較慢
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Lai Ming Cavini

Liked: Cleanliness, staff & service, amenities
酒店设施新，早餐也很有特色有新鲜种的菜，自己可以用铰剪剪下来自用，有点创意。 酒店适合自驾，老城区或槟城机场需要开车28分钟，如果不自驾住这边有点不方便，但是如果是从怡保过来，那就会近一点。 酒店停车非常方便，而且酒店后面有很多排档，吃东西方便，价格都比老城区便宜点，如果自驾是个不错的选择。酒店总经理要赞一下，国语丶广东话都说的非常好，非常热情的介绍我们去玩的景点跟好吃的餐厅，非常感谢他。
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jung Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體感受都很好。 停車塲比較麻煩，要換乘另一個電梯才能抵達。
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

SIEW YI

Stayed 2 nights in Feb 2026
Verified

8/10 Good

shihying

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mao Yang

Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

MUHAMMAD NAFIS

Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hsien Tsung

Stayed 2 nights in Dec 2025
Verified

8/10 Good

Yea Jing

Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Wei

Stayed 1 night in Sep 2025
Verified

8/10 Good

LEE

Liked: Cleanliness
Stayed 1 night in Sep 2025
Verified

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Kazuhiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025
Verified

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

HUNG TSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025
Verified

6/10 Okay

ZHENG

Liked: Cleanliness
Stayed 3 nights in Jun 2025