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The Westin Buffalo

4.0 star property
Hotel with a restaurant, near KeyBank Center

Choose dates to view prices

Photo gallery for The Westin Buffalo

Exterior
American cuisine
Garden
Reception
Fitness studio
The Westin Buffalo in Downtown Buffalo offers thoughtful amenities like a coffee shop, garden, WiFi, and dry cleaning. Enjoy American cuisine at Patina 250 or relax at the outdoor entertainment area with a bar. The helpful staff ensures a pleasant stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • Parking available
  • Pet friendly

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Traditional Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Non Smoking

Premium Room, Multiple Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living area | 49-inch flat-screen TV with cable channels, TV, pay movies

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 5
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, Multiple Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
250 Delaware Ave, Buffalo, NY, 14202

What's nearby

  • Shea's Performing Arts Center - 3 min walk - 0.2 miles
  • Buffalo Niagara Convention Center - 5 min walk - 0.3 miles
  • Sahlen Field - 14 min walk - 0.8 miles
  • Canalside - 3 min drive - 1.1 miles
  • KeyBank Center - 3 min drive - 1.1 miles

Getting around

  • Fountain Plaza Station - 5 min walk
  • Buffalo-Exchange Street Station - 6 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 16 min drive

Restaurants

  • ‪Sidelines Sports Bar and Grill - ‬2 min walk
  • ‪Chez Ami Restaurant & Lounge - Steaks, Seafood, Italian & Burgers - ‬3 min walk
  • ‪Bada Bing - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Patina 250 - ‬1 min walk

About this property

The Westin Buffalo

Upscale hotel near KeyBank Center
At The Westin Buffalo, you can look forward to a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site restaurant, Patina 250, features American cuisine. In addition to an outdoor entertainment area and a bar, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an elevator
  • A ballroom, meeting rooms, and outdoor furniture
  • A water dispenser, luggage storage, and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 115 rooms boast comforts such as air conditioning and bathrobes, in addition to perks like late night room service and safes.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 49-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

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  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,002 reviews
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 20 per day)
  • Covered valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jake’s Café
  • Patina 250

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 40 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wireless internet: USD 10 per day (rates may vary)
  • Covered self parking fee: USD 20 per day
  • Covered valet parking fee: USD 50.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Buffalo Hotel
Westin Buffalo
The Westin Buffalo Hotel
The Westin Buffalo Buffalo
The Westin Buffalo Hotel Buffalo

Frequently asked questions

Is The Westin Buffalo pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 40 lbs per pet.

How much is parking at The Westin Buffalo?

Self parking is available for USD 20 per day. Valet parking is available for USD 50.00 per day.

What time is check-in at The Westin Buffalo?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The Westin Buffalo?

Check-out is at 11 AM.

Where is The Westin Buffalo located?

Located in Downtown Buffalo, this hotel is within 1 mi (2 km) of Chippewa District and KeyBank Center. Statler Tower and Fountain Plaza are also within 5 minutes. Fountain Plaza Station is only a 5-minute walk and Lafayette Square Station is 8 minutes.

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The Westin Buffalo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 292 out of 398 reviews
Rating 8 - Good. 68 out of 398 reviews
Rating 6 - Okay. 19 out of 398 reviews
Rating 4 - Poor. 8 out of 398 reviews
Rating 2 - Terrible. 11 out of 398 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aqueelah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay I will come back, came for a concert, first time and I will return
Stayed 1 night in Apr 2025

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, spacious and great staff.
Stayed 1 night in Feb 2025

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property would stay here all the time !!
Stayed 1 night in May 2024

10/10 Excellent

ibrahim, Vaughan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, hotel staff where very professional and friendly
Stayed 1 night in May 2022

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Only negative was dinner from the restaurant was awful
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly staff, convenient and well appointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Hotel staff were wonderful and so accommodating. Rooms were spacious, well appointed and very clean. Will definitely come back!
Stayed 1 night in Nov 2024

10/10 Excellent

Tamisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and the staff Olivia and Chloe were amazing and they checked on us throughout our short stay. It was also dog friendly so that always is a plus!
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept. Super friendly staff. Great location.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

The hotel was beautiful and the staff went above and beyond. Best experience I've ever had at a hotel!
Stayed 1 night in Mar 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch property. Spacious and well appointed room with comfortable bed. Wish I had discovered this hotel sooner. Will definitely return.
Stayed 1 night in Apr 2024

10/10 Excellent

Majd Khalaf -

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ا The employees were very kind and courteous, especially Cassandra
Stayed 1 night in Jun 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient parking, excellent fitness center but skip the breakfast buffet. There’s a great breakfast spot across the street.
Stayed 3 nights in Aug 2022

6/10 Okay

Hannah

Liked: Staff & service
Disliked: Property conditions & facilities
There were rips and holes in the sheets. TV was difficult to use and remote didn’t work well. Staff was very friendly, although valet parking was a hassle
Stayed 1 night in Apr 2025

10/10 Excellent

Tejinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cody and Nadine - outstanding welcome. Simply wonderful and caring professionals. Thank you both!
Stayed 1 night in Mar 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Amazing experience from the time we called until checkout. Nadine and the rest of the staff made sure we had everything that we needed. This hotel exceeded our expectations! Great food and coffee. Love the view from the 5th floor in one of their model rooms. Spacious and clean. 10/10!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms! Very clean and modern in every way. Hallways are wide and modern looking. Decor in the hotel was chic and well appointed. Restaurant Patina was very good with a nice ambiance pre concert. Would definitely go back
Stayed 1 night in Mar 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice weekend in Buffalo

Overall, a very nice experience. Champagne upon arrival. Free parking in adjoining garage. Nice room on 5th floor. Great location for the show we saw at Shea. Only issue was finding that dining room had closed at 9:30 AM (we showed up at 9:45) for the included breakfast, when the info in the room said it was open on Sundays until 1PM.
Stayed 1 night in Feb 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
City elegance but at $400/night shouldn’t hear crying babies or pay for ramp parking
Stayed 12 nights in Aug 2023

2/10 Terrible

Wesley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unaccommodating.
Stayed 1 night in Nov 2024

4/10 Poor

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude Front Desk

The front desk staff was very rude. They didn’t deliver the true Marriott message and customer service.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff, and great room
Stayed 1 night in Oct 2025

10/10 Excellent

paul

Hhj
Stayed 1 night in Sep 2025

6/10 Okay

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
I called and made sure there would be late night food options as I was on an 1100 mile trip with 2 dogs. Requested 2 turkey sand at 11:30 pm uoon arrival. Was told it would take 1.5 hours but still I agreed. Called 45 min later to tell me they ran out of food- i called back and asked if they had anything- i ordered what they said they had available abd even flatbread and fries arrived an hour later. It was inedible, really. No apology, no discount - the staff there varies greatly in customer service. I have stayed there 8 times a year for 10 years on my way to Vermont. This hotel can cost $615 nightly when busy. I can get better customer service at a much cheaper place. Bye bye Marriott. How hard would it have been to refund $58. Never asked for one in the oast- geez
Stayed 1 night in Sep 2025

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