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Lenox Hotel and Suites

2.5 star property

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Photo gallery for Lenox Hotel and Suites

A lobby with a staircase, seating area, and a view of the outdoors. - Lenox Hotel and Suites (Buffalo)
A reception area with a marble wall, a reception desk with glass panels, a clock, and a television mounted on the wall. - Lenox Hotel and Suites (Buffalo)
A hotel with a classic brick facade, a glass entrance, and flags. - Lenox Hotel and Suites (Buffalo)
A bathroom with a toilet, sink, and shower curtain. - Lenox Hotel and Suites (Buffalo)
A hotel room with two beds, a desk, a television, and a window. - Lenox Hotel and Suites (Buffalo)
Lenox Hotel and Suites provides amenities like laundry facilities and a business center. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 2 Double Beds, Non Smoking, City View

A hotel with a classic brick facade, a glass entrance, and flags.

Double Room, 2 Double Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking, City View

A hotel with a classic brick facade, a glass entrance, and flags.

Basic Double Room, 1 Queen Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room, 1 King Bed, Non Smoking, City View

A hotel with a classic brick facade, a glass entrance, and flags.

Double Room, 1 King Bed, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown Buffalo, a neighborhood in Buffalo, Lenox Hotel and Suites is near a metro station. Buffalo Zoo is a popular attraction and the area's natural beauty can be seen at Canalside and Lake Erie. Looking to enjoy an event or a game? See what's going on at Sahlen Field or KeyBank Center. Visit our Buffalo travel guide
Map
140 North St, Buffalo, NY, 14201

What's nearby

  • Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site
    2 min walk - 0.1 miles
  • Kleinhans Music Hall
    8 min walk - 0.5 miles
  • Roswell Park Cancer Institute
    11 min walk - 0.6 miles
  • University at Buffalo - Downtown Campus
    11 min walk - 0.6 miles
  • Shea's Performing Arts Center
    18 min walk - 1.0 mile

Getting around

  • Allen-Medical Campus Station
    9 min walk
  • Buffalo-Exchange Street Station
    11 min drive
  • Buffalo Niagara Intl. Airport (BUF)
    27 min drive

Restaurants

  • Anchor Bar
    6 min walk
  • Just Pizza
    6 min walk
  • Tim Hortons
    6 min walk
  • Wendy's
    7 min walk
  • Twenty Six
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • 10 steps to reach entrance
  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV with cable channels

More

  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Lenox Hotel and Suites pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Lenox Hotel and Suites?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Lenox Hotel and Suites?

Check-out is at 11:00 AM.

Where is Lenox Hotel and Suites located?

Located in Downtown Buffalo, this hotel is within 1 mi (2 km) of Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and Buffalo Niagara Convention Center. KeyBank Center and Lake Erie are also within 3 mi (5 km). Allen-Medical Campus Station is 9 minutes by foot and Summer-Best Station is 9 minutes.

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Reviews

Lenox Hotel and Suites Reviews

8.2

Very Good

9.0

Cleanliness

7.0

Amenities

9.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 21 out of 41 reviews
Rating 8 - Good. 8 out of 41 reviews
Rating 6 - Okay. 7 out of 41 reviews
Rating 4 - Poor. 4 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

Reviews

Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and while the room was smaller than I anticipated it gave us a really good view.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Norah

Liked: Cleanliness, staff & service, property conditions & facilities
Good downtown location at a good price
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, friendly staff and free parking. Bed and room were comfortable and nice. I would definitely stay again
Stayed 1 night in May 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Friendly; accommodating staff
Stayed 1 night in May 2026
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Yes parking was easy and secure
Stayed 1 night in May 2026
Verified

10/10 Excellent

Shanelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room and friendly staff
Stayed 1 night in May 2026
Verified

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God stay only thing is if late check in late check out
Stayed 1 night in Jun 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is easy.
Stayed 1 night in May 2026
Verified

6/10 Okay

John

Liked: Staff & service
Disliked: Amenities
It's okay for the money not recommended for family.
Stayed 2 nights in May 2026
Verified

6/10 Okay

Jessica

Liked: Staff & service
It’s an older building, and you can tell. The elevator scared me, the doors didn’t want to close at one point and the noise was a bit unnerving. The rooms were clean but didn’t feel like a hotel, more like a one room apartment building. Not somewhere I would feel comfortable going again.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, historical hotel. My room was big, high ceillings, very comfortable bed, pillows, and comforter. The room was very clean. The staff was friendly, welcoming and helpful. There was a parking lot. The neighborhood is full of old trees and beautiful historic homes including the home, a Natiinal Site, where Teddy Roosevelt was inaugurated after President McKinley died. The hotel was centrally located a short bus ride, uber or 20 minute walk to the Buffalo Convention Center, a 20 minute walk or short bus ride to Elwood Village and a short bus ride to the AKG art museum. Walgreens is right next door and Starbucks is after that. Great experience. Unique hotel if you appreciate history.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Coralynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property really deserves to be evaluated in its own category. It’s a 120-year-old establishment that has preserved its historic charm beautifully. The space was spotless, the staff were friendly, parking was easy, and the pillows were exceptionally comfortable (this is important! IYKYK) That said, it’s important to know what comes with staying in a building of this age: the walls are thin, the hallways are narrow, the bathroom light/exhaust fan is loud, and the windows are original single-pane New England style. For me, those details were part of the character, not drawbacks. I chose this location for its aesthetic appeal, and it absolutely delivered. The pink subway tile in the bathroom, opening the window on a spring day to overlook the city, and walking through the lobby with its brass postal box and decorative wrought iron railings all felt like stepping back into a more elegant era. Even the vintage elevator—with its button panel and rhythmic sounds as it moved between floors—encouraged you to slow down and take it all in. I was in Buffalo for a show, and staying at the Lenox added something special to the experience. If you appreciate historic, non-chain accommodations, this is a place worth supporting. I will absolutely stay again!
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose here because close proximity to concert and wasn't a Comfort or Days Inn, but the place is just sketchy... From the moment I walked in it felt just weird. No decor, no music playing, no sounds, no vibe at all. Felt like I was checking into a weird movie. I saw mail in slots and was definitely unaware this was a hotel/apartment building. Idk how I missed that. Pretty strange. Asked the front desk lady for a recommendation for a place close to there for happy hour and getting some small bites, her response was to go downtown. If I wanted to go downtown I would have stayed downtown. I wanted recommendations for THAT area. Anyways, the elevator was nostalgic of old NYC, which was cool. Getting to our floor there are ZERO signs of where to go and about 5 hallways. It was annoying and smelled like patchouli. Hated that. Room didn't smell like it at all tho, but was just weird... Idk how to explain other than it felt like the type of place you would see in a movie where people are behind the walls watching you. Not saying that happened, just saying all the hallways and the bare necessities room, just gave it a vibe. Shower drain was DISGUSTING looking but we didn't notice til next morning since we headed out immediately. Toilet was tiny. No ventilation fan. Bed was not made for "adult activities" as it was not bolted or affixed to wall or floor, so that was awkward. Just all in all I can honestly say this was a terrible experience and I would never stay here again.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
The major pros : location - steps from Allentown gay village . Free outdoor parking . Charming hotel reminds me of being in an old fashioned movie. If you want modern etc don’t book here but if you’re after charm go for it. This hotel is kind of like an old apartment building but it’s a place to sleep and recoup.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel and location. Just one thing. I booked the hotel because it has a bath tub due to a health condition eased by a bath at night. The first room had no plug and no way to keep the water in, as checked by the person on front desk. They kindly moved me to another room but the same issue was there. I couldn't be doing with moving a third time so wasn't too well the next day for work.
Stayed 2 nights in Jun 2026
Verified

4/10 Poor

ANGELICA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My family and I stayed at this hotel for my graduation. I suggest the rooms should have more safety features on the room doors. The door on the inside has no physical lock expect for the chain. The door has no peep hole so you can see who is on the other side of the door. The vents in the bathroom should be cleaned or covered they drop very gross things as one is showering. I think if you added like a breakfast that be cool. I love how they still have the phone booth and the hotel is close to everything. The beds were advertised as Queen but were actually full size beds that sunken in the frame was broken . My family and I also encountered something very disturbing at 1:43am with someone trying to get into our room stating they had a doordash delivery when we never ordered anything. I would say also at least 2 water bottles in the room and tea bags as well. And they dont give enough towels for at least 2 guest nor enough soap or shampoo if one were to use it. I will also say the smell of the hotel and rooms are very stale. Our room smelled like wet dog and mildew..I think the curtains need to steam or disinfected once in a while. Our TV remote didn't work. I would say for a quick stay the hotel did the job. The staff is pleasant. I didn't hate it but I didn't love it either. Would I give it another chance and stay again yes if I didnt have another choice. If you like vintage decor,elevator and all then this is for you. Niagara Falls State park is a smooth 30.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, pretty basic accommodations. We just needed a place to stay for an overnight. Dated, no amenities, but totally fine for what we needed.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Todd

Liked: Cleanliness, staff & service
Simple, plain, but clean room. Door numbering on 8th floor quite confusing. Room in need of fixture updating.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Ross

Liked: Staff & service
There were a few downsides to staying at the Lenox. The hallways and room both smelled heavily of bleach, and my wife didn't like it from the start. It's a 130 year old hotel, so a lot of things felt run-down or dated. For example, there were very few available power outlets. The tub in the bathroom has no method of stopping the water to create a bath; it's a shower only. There used to be a restaurant downstairs, but it is permanently closed. It's not the greatest neighborhood, and they lock the doors at night to keep locals from wandering into the hotel (that's been an issue). The attached parking lot is large, but available spaces fluctuated wildly during our stay. The staff gives you a parking pass to avoid getting towed, but one night there we returned at 2 in the morning and there was only one space next to the dumpster. We were awoken by the hotel staff at 6:30 with a request to move our car, and by then there were many spaces available. The price is competitive, though, and the hotel is close to some places we wanted to go, including the Theodore Roosevelt Inaugural National Historic Site.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2026
Verified

4/10 Poor

Mohammad

Stayed 1 night in May 2026
Verified

6/10 Okay

Marjorie

Stayed 1 night in May 2026
Verified

10/10 Excellent

Lisa

Stayed 1 night in May 2026
Verified

8/10 Good

Spencer

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in May 2026