4/5 Good
Verified traveler
Traveled with family and small children
21 Jun 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021
Hilton Garden Inn Buffalo Downtown
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Overview of Hilton Garden Inn Buffalo Downtown
Hilton Garden Inn Buffalo Downtown
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet friendly
- Free airport shuttle
- Air conditioning
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 48-hour vacancy between guest room stays
Explore the area
- Buffalo Niagara Convention Center4 min walk
- Canalside14 min walk
- KeyBank Center17 min walk
- Buffalo, NY (BUF-Buffalo Niagara Intl.)16 min drive
Choose dates to view prices
About this area
Buffalo
Located in Buffalo, Hilton Garden Inn Buffalo Downtown is in the city center and near a metro station. The area's natural beauty can be seen at Buffalo and Erie County Naval and Military Park and Buffalo and Erie County Botanical Gardens, while Shea's Performing Arts Center and Kleinhans Music Hall are cultural highlights. Check out an event or a game at Sahlen Field, and consider making time for Buffalo Zoo, a top attraction not to be missed.
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What's nearby
- Buffalo Niagara Convention Center - 4 min walk
- Buffalo City Hall - 6 min walk
- Sahlen Field - 8 min walk
- Canalside - 14 min walk
- KeyBank Center - 17 min walk
Getting around
- Lafayette Square Station - 2 min walk
- Buffalo-Exchange Street Station - 12 min walk
- Buffalo Niagara Intl. Airport (BUF) - 16 min drive
Restaurants
- Garden Grille & Bar – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner daily, happy hour available. Kids' menu available.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free wired internet
Parking and transportation
- Secured covered self parking on site (surcharge; includes in/out privileges)
- Wheelchair-accessible parking available
- Height restrictions apply for onsite parking
- Free roundtrip airport shuttle from 6 AM - 11 PM
- Airport shuttle at scheduled times
- Free 24-hour train station pick-up shuttle
Food and drink
- To-go breakfast available for a fee daily 7 AM–11 AM: USD 4.99 per person
- 1 restaurant
- 2 bars/lounges
- Room service available
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
- Indoor pool
Family friendly
- Free cribs/infant beds
- Grocery/convenience store
- Indoor pool
- Laundry facilities
- Microwave
- Refrigerator
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Sofa bed
Conveniences
- Ballroom
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
- Grocery/convenience store
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference space ( 3800 square feet)
- Meeting rooms - 3
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Free cribs/infant beds
- Heating (climate-controlled)
- Hypo-allergenic bedding
- Rollaway/extra beds (surcharge)
- Sofa bed
Bathroom
- Free toiletries
- Hair dryer
- Shower/tub combination
Entertainment
- 39-inch LCD TV
- Cable channels
- MP3 dock
- Premium channels
Food and drink
- Coffee/tea maker
- Microwave
- Refrigerator
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers (weekdays)
- Iron/ironing board
- Laptop-compatible safe
- Phone
Similar properties
See similar properties
Policies
Check-in
Check-in from 3:00 PM - 11 PM
Express check-in
Minimum check-in age - 21
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per accommodation, per stay
Dogs and cats welcome
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 300.00
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for to-go breakfast: USD 4.99 per person (approximately)
- Covered self parking fee: USD 12 per day (in/out privileges)
- Pet fee: USD 50 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport and train station; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
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Frequently asked questions
4.4
Excellent
4.6/5
Cleanliness
4.5/5
Staff & service
4.2/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Verified traveler
Traveled with family and small children, Traveled with family
20 Jun 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021
5/5 Excellent
Verified traveler
Traveled with group, Traveled with family
19 Jun 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
2/5 Poor
Verified traveler
Traveled with partner
15 Jun 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
5/5 Excellent
Verified traveler
Traveled with partner
11 Jun 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021