COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Hilton Garden Inn Buffalo Downtown

Photo gallery

Featured Image
Indoor pool
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
View from Room

Overview of Hilton Garden Inn Buffalo Downtown

Hilton Garden Inn Buffalo Downtown

3 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

  • Popular LocationBuffalo Niagara Convention Center4 min walk
  • Popular LocationCanalside14 min walk
  • Popular LocationKeyBank Center17 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)16 min drive

Choose dates to view prices

About this area

Buffalo

Located in Buffalo, Hilton Garden Inn Buffalo Downtown is in the city center and near a metro station. The area's natural beauty can be seen at Buffalo and Erie County Naval and Military Park and Buffalo and Erie County Botanical Gardens, while Shea's Performing Arts Center and Kleinhans Music Hall are cultural highlights. Check out an event or a game at Sahlen Field, and consider making time for Buffalo Zoo, a top attraction not to be missed.
Popular Location

What's nearby

  • Buffalo Niagara Convention Center - 4 min walk
  • Buffalo City Hall - 6 min walk
  • Sahlen Field - 8 min walk
  • Canalside - 14 min walk
  • KeyBank Center - 17 min walk

Getting around

  • Lafayette Square Station - 2 min walk
  • Buffalo-Exchange Street Station - 12 min walk
  • Buffalo Niagara Intl. Airport (BUF) - 16 min drive

Restaurants

  • Garden Grille & Bar – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner daily, happy hour available. Kids' menu available.

About this property

Hilton Garden Inn Buffalo Downtown

3-star Buffalo hotel in Downtown Buffalo, walk to Sahlen Field
This smoke-free hotel features a restaurant, an indoor pool, and 2 bars/lounges. Free wired Internet in public areas, a free airport shuttle, and free train station pick-up are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite. All 124 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like sofa beds and refrigerators. Guests will also find MP3 docks, microwaves, and room service.
Hilton Garden Inn Buffalo Downtown offers 124 accommodations with MP3 docking stations and laptop-compatible safes. 39-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 6 AM - 11 PM
  • Airport shuttle at scheduled times
  • Free 24-hour train station pick-up shuttle

Food and drink

  • To-go breakfast available for a fee daily 7 AM–11 AM: USD 4.99 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space ( 3800 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 39-inch LCD TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Dogs and cats welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 300.00

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 4.99 per person (approximately)
  • Covered self parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Buffalo Downtown Hotel
Hilton Garden Inn Buffalo Downtown Hotel
Hotel Hilton Garden Inn Buffalo Downtown Buffalo
Buffalo Hilton Garden Inn Buffalo Downtown Hotel
Hotel Hilton Garden Inn Buffalo Downtown
Hilton Garden Inn Buffalo Downtown Buffalo
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden Buffalo Downtown
Hilton Buffalo Buffalo
Hilton Garden Inn Buffalo Downtown Hotel
Hilton Garden Inn Buffalo Downtown Buffalo
Hilton Garden Inn Buffalo Downtown Hotel Buffalo

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 468 out of 848 reviews
5 - Excellent 55%
Rating 4 - Good. 285 out of 848 reviews
4 - Good 34%
Rating 3 - Okay. 55 out of 848 reviews
3 - Okay 6%
Rating 2 - Poor. 25 out of 848 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 848 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was great for the kids. Having the bar open in the lobby would have been nice!
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a few days with the family including kids it was a great time
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman who checked us in was super friendly and hospitable. We checked in very late and she was kind enough to open the pool for our boys. We had a great stay in Buffalo and would definitely stay at this hotel again.
Stayed 1 night in Jun 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall disappointing stay. We weren’t allowed to check in at 2:25 pm when we arrived to the hotel, because our “room was not ready.” The hotel reports a 48h vacancy between visits, so it’s baffling how they are scrambling to clean a room half an hour before the official check in time. The hotel appeared pretty empty, which again makes me question this lack of room availability. The cleanliness of the room itself left a lot to be desired, it smelled old and musty. We stayed at the Westin for our second night in Buffalo and boy what a difference it was.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel Good location Lovely staff
Stayed 1 night in Jun 2021