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Curtiss Hotel, an Ascend Collection Hotel

Property class: 5 and above

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Photo gallery for Curtiss Hotel, an Ascend Collection Hotel

A breakfast buffet with various food items and beverages, a large window with a view of buildings, and a patterned floor. - Curtiss Hotel, an Ascend Collection Hotel (Buffalo)
A heated outdoor swimming pool with lounge chairs and a bar area, surrounded by brick walls and a balcony with decorative lighting. - Curtiss Hotel, an Ascend Collection Hotel (Buffalo)
A circular fire pit with a metal railing, surrounded by a stone base, set on a tiled patio with a city skyline in the background. - Curtiss Hotel, an Ascend Collection Hotel (Buffalo)
Lobby - Curtiss Hotel, an Ascend Collection Hotel (Buffalo)
A modern bar area with a curved counter, leather bar stools, and a large chandelier. - Curtiss Hotel, an Ascend Collection Hotel (Buffalo)
Located close to Buffalo Convention Center and Shea's Performing Arts Center, Curtiss Hotel, an Ascend Collection Hotel provides free continental breakfast, a free daily manager's reception, and a rooftop terrace. Treat yourself to a massage at the onsite spa. The on-site American cuisine restaurant, Chez Ami Restaurant, offers breakfast, lunch, dinner, light fare, and happy hour. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi

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Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a chair, a bedside table, and a large window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

Room

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(137 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a television, a desk, and a view of the cityscape.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Non Smoking

A large bed with a wooden frame, a bedside table with a lamp, a bench, and a large window with curtains.

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a nightstand, a leather sofa, and a large mirror.

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Downtown Buffalo, a neighborhood in Buffalo, Curtiss Hotel, an Ascend Collection Hotel is in the entertainment district and near a metro station. Looking to enjoy an event or a game? See what's going on at Sahlen Field or KeyBank Center. Visit our Buffalo travel guide
Map
210 Franklin St, Buffalo, NY, 14202

What's nearby

  • A dessert with a chocolate topping, a scoop of ice cream, and a berry garnish on a plate.
    Chippewa District
    1 min walk - 0.1 miles
  • A tall obelisk monument surrounded by a landscaped garden with statues, set against a backdrop of historic buildings and a clear blue sky.
    Niagara Square
    5 min walk - 0.3 miles
  • Buffalo Convention Center
    3 min walk - 0.2 miles
  • Shea's Performing Arts Center
    3 min walk - 0.2 miles
  • Sahlen Field
    13 min walk - 0.7 miles

Getting around

  • Fountain Plaza Station
    4 min walk
  • Buffalo-Exchange Street Station
    19 min walk
  • Buffalo Niagara Intl. Airport (BUF)
    25 min drive

Restaurants

  • Sidelines Sports Bar and Grill
    2 min walk
  • Tap House Pub & Grill
    3 min walk
  • SPoT Coffee
    3 min walk
  • Patina 250
    4 min walk
  • Bada Bing
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Buffalo Chophouse
  • Chez Ami Restaurant
  • VUE Rooftop Lounge

Things to do

  • 24-hour gym
  • Evening entertainment
  • Full-service spa
  • Hot spring
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot spring
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 104 ºF
  • Hot stone massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 1913
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 11:00 PM
Hot springs access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Frequently asked questions

Does Curtiss Hotel, an Ascend Collection Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Curtiss Hotel, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Curtiss Hotel, an Ascend Collection Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Curtiss Hotel, an Ascend Collection Hotel?

Check-out is at 11 AM.

Where is Curtiss Hotel, an Ascend Collection Hotel located?

Located in Downtown Buffalo, this luxury hotel is within a 10-minute walk of Buffalo Convention Center, Shea's Performing Arts Center, and Guaranty / Prudential Building. Sahlen Field and Canalside are also within 1 mi (2 km). Fountain Plaza Station is only a 4-minute walk and Lafayette Square Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Curtiss Hotel, an Ascend Collection Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 783 out of 1000 reviews
Rating 8 - Good. 117 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gorgeous hotel. It had old decor but digital functions. Would definitely go there again. The convenient location was a plus !
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary valet parking was definitely a plus. Breakfast was just enough. Rooftop lounge was a great option to have.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t even believe I found this place, I did not book a hotel stay and I found this at the last minute. The most was so generous that she stated till 10 PM to let me in and give me a quick tour. The rooms were phenomenal and so were the amenities, if I could give it six stars I would. Will definitely stay here again
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Cool renovation. Very clean. Fancy if not confusing shower. Restaurant was great. Breakfast not so much.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate. Staff friendly and professionally.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location . The hotel is gorgeous. Rooms are well maintained and comfortable. The pool is everything. Really enjoyed the stay here and I would stay here again if I come back.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptionally beautiful and comfortable hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and stay. Plenty to do in the hotel, and good food options nearby.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs is awesome
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staffs were friendly
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful overnight stay. The only reason for the 4 stars is because the room I was in the prior bit was better. Room 311 was still very clean but the noticeable differences included: a knob missing from the nightstand, curtains not fully closing; light from the street peeked in ( if that bothers you as I like a totally black room), television was affixed to the left so watching television was awkward. Previously I had stayed in room 609 and that was the creme de la creme! Again, these small things I have pointed out is really a comparison of the two rooms. It is about 30 minutes from the airport, breakfast has a nice variety of small bites included in your stay, staff very professional and helpful, quiet area with nice restaurants in the immediate vicinity. Overall I would book this hotel EVERY SINGLE TIME I visit my daughter who just moved into college out there!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff encountered was very nice, room was very clean. Atmosphere at both bars was very nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of, if not the best, decorated hotels I have ever stayed in. It is absolutely beautiful. The room was large. The automation was insane. Lighting controls, high tech toilet, high tech shower with multiple shower head options. The rooftop bar is great. The urban hot spring was amazing. I wish we had time for the spa.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay. Great staff. Attentive and Humorous bartenders. Small but nice fitness center.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The indoor/ outdoor large hot tub/ spa area was lovely and relaxing. We enjoyed that very much. Our room was fine but had a broken handle on one of the drawers. The shower was well-equipped with different options, but a very complicated control, it would be nice to have directions posted near the control mechanism. The continental breakfast was not to the level of a nice hotel- seemed more like the breakfast at a 2 or 3 star hotel. Coffee was not made to order- it was in a large dispenser and had very poor flavor, and there were only cheap plastic glasses for the juices. Cereals were not healthy choices. Packaged yogurt. Not to the level of continental breakfasts I've had at other hotels of this star rating. Staff were helpful and pleasant.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Super nice with great modern decor and amenities. Great staff and on site dining options. Will definitely stay again!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic. Well appointed and maintained. Great bar/restaurant area, with good food and service. Convenient walking neighborhood, with easy access to the main street train. We loved the large mineral bath/pool.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I stay here as a local for the hot springs, but overall the service is amazing. From check in to dining to check out the room, services and amenities are amazing and I would recommend this hotel to anyone visiting our city!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is beautiful!!! It’s equipped with automated everything, even down to the drapes and toilet. That said, the automation was also a bit of an annoyance. For example, the shower was automated and we couldn’t see the settings without our glasses. Further, water has to be on to change settings—which then fogged and wet up our glasses. Also, there should have been a full hot breakfast, not cold continental breakfast. No oatmeal.😞 Anyhow, I don’t want the negatives to overshadow the positives. We enjoyed the room. The bed was comfortable and so was the pull out couch. The room was a nice size and had good amenities. The onsite massages were extra, of course, but were awesome! Finally, the staff was very responsive to our requests. For example, they quickly brought extra blankets, ice, and a microwave.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, beautiful room, outside hot tub and excellent restaurant
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated late check-out. Comfy room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and mostly friendly staff, with a few exceptions. The morning continental breakfast was a bit of a letdown; it felt like it was thrown together. Oddly, we weren't even told we could order a hot breakfast until we were checking out, so we assumed the continental was all that was available based on how the morning restaurant staff presented things. This is a lovely property, though some cracks are starting to show with age. Overall, a wonderful experience. And I can't say it enough: the valets are exceptional, both in their friendliness and their helpfulness.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Property and rooms are nice.
Stayed 2 nights in Dec 2025