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Best Western on the Avenue

Property class: 2.5

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Photo gallery for Best Western on the Avenue

A hotel room with a bed, desk, chair, TV, and a bathroom with a sink and mirror. - Best Western on the Avenue (Buffalo)
A modern gym with cardio machines, a mirrored wall, and a blue accent wall. - Best Western on the Avenue (Buffalo)
A modern kitchen with a central island, bar stools, and various appliances. - Best Western on the Avenue (Buffalo)
A hotel lobby with a curved reception desk, a chandelier, a seating area with leather chairs, and a tiled floor. - Best Western on the Avenue (Buffalo)
A modern hotel lobby with a round coffee table, two grey armchairs, a TV, and a reception desk. - Best Western on the Avenue (Buffalo)
Located close to Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and Kleinhans Music Hall, Best Western on the Avenue provides free full breakfast, a fireplace in the lobby, and a 24-hour gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Accessible-1 King, Mobility Accessible, Roll In Shower, Non-Smoking

A hotel room with a large bed, bedside tables, a desk, a chair, a television, and a window with curtains.

Accessible-1 King, Mobility Accessible, Roll In Shower, Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A modern hotel room with a large bed, a separate bathroom, and a small desk area.

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a desk lamp.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

A hotel room with a large bed, a desk, a chair, and a nightstand.

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

9.2 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

A hotel room with a wooden desk, a chair, a television, a phone, a coffee maker, and a framed abstract painting on the wall.

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(80 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Non-Smoking, Wi-Fi, Mini Fridge, Coffee Maker, Iron And Ironing Board, Walk In Shower

A hotel room with a large bed, bedside tables, a desk, a chair, a television, and a window with curtains.

1 King Bed, Non-Smoking, Wi-Fi, Mini Fridge, Coffee Maker, Iron And Ironing Board, Walk In Shower

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Non-Smoking, Wi-Fi, Mini Fridge, Coffee Maker, Iron And Ironing Board, Walk In Shower

A hotel room with two beds, a desk, and a patterned carpet.

2 Queen Beds, Non-Smoking, Wi-Fi, Mini Fridge, Coffee Maker, Iron And Ironing Board, Walk In Shower

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Downtown Buffalo, a neighborhood in Buffalo, Best Western on the Avenue is in the entertainment district and near a metro station. Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and Kleinhans Music Hall are cultural highlights, and some of the area's popular attractions include Buffalo Zoo and Buffalo and Erie County Botanical Gardens. Looking to enjoy an event or a game? See what's going on at KeyBank Center or Highmark Stadium. Visit our Buffalo travel guide
Map
510 Delaware Avenue, Buffalo, NY, 14202

What's nearby

  • Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site
    6 min walk - 0.4 miles
  • University at Buffalo - Downtown Campus
    6 min walk - 0.4 miles
  • Roswell Park Cancer Institute
    8 min walk - 0.5 miles
  • Shea's Performing Arts Center
    10 min walk - 0.5 miles
  • Kleinhans Music Hall
    13 min walk - 0.7 miles

Getting around

  • Allen-Medical Campus Station
    6 min walk
  • Buffalo-Exchange Street Station
    8 min drive
  • Buffalo Niagara Intl. Airport (BUF)
    16 min drive

Restaurants

  • Twenty Six
    5 min walk
  • Tim Hortons
    2 min walk
  • Colter Bay
    2 min walk
  • Betty's
    5 min walk
  • Gabriel's Gate
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 7.0 per day

Property payment types

American ExpressDiscoverMastercardVisa

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 7.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Frequently asked questions

Is Best Western on the Avenue pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western on the Avenue?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western on the Avenue?

Check-out is at noon.

Where is Best Western on the Avenue located?

Located in Downtown Buffalo, this hotel is within a 15-minute walk of Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and Kleinhans Music Hall. Buffalo and Erie County Naval and Military Park and KeyBank Center are also within 2 mi (3 km). Allen-Medical Campus Station is 6 minutes by foot and Summer-Best Station is 13 minutes.

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Reviews

Best Western on the Avenue Reviews

8.8

Excellent

8.8

Cleanliness

10

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 597 out of 1005 reviews
Rating 8 - Good. 251 out of 1005 reviews
Rating 6 - Okay. 79 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 49 out of 1005 reviews

Reviews

Verified review

8/10 Good

John

Liked: Cleanliness, staff & service
Friendly staff comfortable accommodations and best breakfeast
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised by the service and the breakfast they offer; the staff were very attentive!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. Complimentary breakfast is a nice touch.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff weee all amazing and everything was very clean. Breakfast was excellent. We highly recommend and will stay again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

D Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, staff, and amenities were fine! The location was excellent. We would stay there agsin!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Klint

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet on a busy weekend, walking distance to transit and great restaurants.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Tarshina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and property was clean. Breakfast was ok. Not alot of parking available when hotel is full. Have to park on the street.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
room is good
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice place !
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Monte Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come to Buffalo for live music quite often. This is now my go-to hotel for easy walking access to the downtown venues. There is easy parking, fridge for drinks, comfortable bedding, a great shower and a great breakfast. The staff is awesome – super friendly & helpful. This makes the shows in Buffalo a win , win fun time and no hesitation to come back.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was a quick uber to the KeyBank. Lots of restaurants and stores close by. Great front desk staff. The bathroom (with toilet and shower) is a tight fit.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near to downtown. Perfect for those who want a quiet place with easy access. The area is very walkable too.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff Excellent complimentary breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay at Best Western on the Avenue. The continental breakfast was very good, with a nice variety of options, and everything was clean and well organized. Our room was a comfortable size — just right for our needs. There was a fridge, although it did not have a mini freezer, and there was no microwave in the room. The staff were polite, welcoming, and very helpful. One thing that really impressed us was the cleanliness of the hotel. For a pet-friendly hotel, you would never know it when entering the room — it smelled fresh and clean and was clearly very well maintained. Overall, a comfortable, clean, and welcoming place to stay. We had a very good experience and would happily stay here again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Marites

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fresh, AC kept room cool, staff very friendly and courteous. Cool parrot in the lobby. Pleasant stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and delicious breakfast. Would stay here again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean. The staff is very nice and helpful. Have free breakfast from 7am to 10am and a wide selection. Couldn't ask for a better stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and facility. Helpful staff. Convenient location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, clean rooms and breakfast was second to none
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without a doubt Troy, the hotel manager was working the front desk and that man made every bit of staying there worth the experience. The rooms were great, comfortable and spacious. The location was incredible and the staff was amazing. Again, a huge shout out to Troy. We've really enjoyed meeting you and thank you so much sir
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was helpful with dinner options. Very friendly. Clean room. Great breakfast - one of the best I've had in any small hotel (scrambled eggs 2 ways, potatoes, ham, bakery items, waffles, several juice offerings, yogurt, coffee). Our room was located next to the elevator. We never heard it. We would stay again.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Qian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in a good location but it is very outdated. It is close to several dining options and provides free parking. However, the room is very small and old. The AC was extremely loud in the summer if it is needed. The bathroom is also very cramped. The whole hotel feels like that it has not been updated for decades.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and well-tended. The staff, in particular the manager, was superb and helpful. Breakfast was good — I had eggs and meat every day and two of the days I also had potatoes. My husband stayed with Cheerios and muffins each day, which he loved. The air conditioning was much too chilly the first night but we figured out how to work the machine and were very comfortable after that.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Franca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the hotel. The breakfast is varied and plentiful with nutritious choices ie 3 different choices of fresh fruit. The 2 gentlemen at reception were wonderful. They went above and beyond exceptions. We want to thank Troy and Junaid for all the help and suggestions that they gave us. They made our stay truly memorable and very enjoyable. These two gentlemen are definitely an asset to Best Western. When we return to Buffalo, we will definitely stay at this hotel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and staff also very professional. Will come back if possible next time
Stayed 2 nights in Apr 2026