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Ultra Hotel

Property class: 4.5

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Located close to Serrano Square and Palermo Soho, Ultra Hotel provides a rooftop terrace, a coffee shop/cafe, and a garden. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

View all photos for Junior Suite, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 Queen Bed

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 King Bed

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Palermo, a neighborhood in Buenos Aires, Ultra Hotel is in the entertainment district and near a boardwalk/promenade. Obelisco and Plaza de Mayo are notable landmarks, and the area's natural beauty can be seen at Serrano Square and Japanese Garden. Don't miss out on a visit to Carlos Thays Botanic Garden. Visit our Buenos Aires travel guide
Map
Gorriti 4929, Buenos Aires, BUE, 1414

What's nearby

  • A chalkboard menu outside a restaurant with a chair in front.
    Palermo Soho
    1 min walk - 0.0 miles
  • A multi-story building with balconies and windows.
    Calle Thames
    1 min walk - 0.1 miles
  • Serrano Square
    3 min walk - 0.2 miles
  • Armenia Square
    9 min walk - 0.5 miles
  • La Rural Convention Center
    13 min drive - 1.5 miles

Getting around

  • Buenos Aires February 3 Station
    5 min drive
  • Plaza Italia Station
    17 min walk
  • Buenos Aires (AEP-Aeroparque Jorge Newbery)
    23 min drive

Restaurants

  • Carmen Pasta
    1 min walk
  • Lo de Jesús
    2 min walk
  • Marlon RestoBar
    2 min walk
  • Kentucky
    2 min walk
  • Pani Feroz
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library
  • Outdoor pool

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Ultra Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much is parking?

Self parking is free at this property.

What time is check-in at Ultra Hotel?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Ultra Hotel?

Check-out is at 11:00 AM.

Where is Ultra Hotel located?

Located in Palermo, this luxury hotel is steps from Palermo Soho and Serrano Square. Carlos Thays Botanic Garden and La Rural Convention Center are also within 1 mi (2 km). Plaza Italia Station is 17 minutes by foot and Malabia - Osvaldo Pugliese Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ultra Hotel Reviews

7.0

Good

7.2

Cleanliness

9.2

Location

7.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 39 out of 187 reviews
Rating 8 - Good. 67 out of 187 reviews
Rating 6 - Okay. 42 out of 187 reviews
Rating 4 - Poor. 19 out of 187 reviews
Rating 2 - Terrible. 20 out of 187 reviews

Reviews

Verified review

4/10 Poor

Erika

Disliked: Staff & service, room comfort

PESIMA RELACION PRECIO Y CALIDAD

El hotel deja mucho que desear. No cumple con las ameities que ofrece. CARO pars lo que brinda. Hotel con pileta que no estaba disponible a esta alrura del año!!! En Ninguna de las 2 habitaciones andaba la television. A la noche colocaron un Chromecast en 1 habitacion. El frigobar de 1 habitacion no andaba. El desayuno "continental" muy pobre!!! Destaco la atencion de la recepcionista Carolina que fue muy amable y diligente. Lo UNICO bueno
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Chri

Liked: Cleanliness, staff & service
The staff were outstanding. Really helpful. The location very good. The property in much need of refurbishment. The Wi-fi really didn’t work. The Wi-fi got your hopes up then stopped working so no good.
Stayed 3 nights in Dec 2019
Verified review

2/10 Terrible

Nt83

Disliked: Property conditions & facilities
It was closed!!!!! I booked 1 week previously and thd hotel had been closed for 1 month because of fire damage . Why was i allowed to book at all?
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama no es King size original es armada con dos colchones de una plaza
Stayed 2 nights in Nov 2019
Verified review

6/10 Okay

Max

Liked: Staff & service
Disliked: Cleanliness
Great location, bathroom was dirty with hairs in several places.
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware of nick picking Evon and the owner Nick bad combination
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner NICK is the worst part of the ruined hotel
Stayed 2 nights in Sep 2019
Verified review

4/10 Poor

usuario

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
bom atendimento. toalhas de baixa qualidade, banheiro velho, servico de quarto a desejar.
Stayed 4 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor sitio de todo Buenos Aires. En pleno Palermo cerca de todo
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación, muy lindo hotel.

La experiencia es excelente, ya que el hotel está muy bien localizado, la decoración y el ambiente son muy buenos y el precio no es excesivo. Ya había estado otra vez, y lo que noté esta vez es que el personal de la recepción, si bien es educado y amable, no es muy profesional. Tal vez porque son todos extranjeros. Al llegar, la persona que nos atendió nos envió a la habitación 8 en el primer piso, y resulta que no hay habitación 8 en el primer piso, por lo cual tuvimos que bajar a preguntar y nos envió al segundo piso. Antes de eso, bajé del auto para preguntarle donde había una playa de estacionamiento, y me envió a una cuadra en la que no hay un solo estacionamiento. Como conocíamos el barrio, nos ubicamos solos. Al hacer el check out, la persona que estaba, otra extranjera, nos dijo que la reserva había sido hecha sin desayuno, y que el desayuno costaba 10 U$ por persona. Mas allá de que es un precio exorbitante en un país donde por ese precio se puede comer en un restaurante del mismo barrio, después me pidió disculpas y me dijo que la reserva había sido mal pasada y que era con desayuno incluido.
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
No había minibar ni secador de pelo. El hotel es más antiguo que la impresión que dan las fotografías.
Stayed 3 nights in Feb 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel venido a menos, el desayuno no fue bueno. La cama no era cómoda. Me llevo una experiencia regular del hotel.
Stayed 3 nights in Mar 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El colchón no era cómodo, se tomó más tiempo del normal para reconocer, que en la
Stayed 3 nights in Mar 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
El hotel es muy lindo, y el lugar es inmejorable si queres salir a la noche por la zona. La terraza y la pileta esta muy mal mantenida, nada que ver con las fotos que publican, pero todo lo otro esta muy bien. Nuestra habitación tuvo un problema serio y no nos reubicaron porque estaba lleno el hotel. Por el precio que sale tendría que estár todo en perfecto estado y no es asi. Pero la ubicación es unica, a un paso de todos los bares de la zona
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Amazing location and very nice/friendly staff, but.... 1. the spotty/weak internet signal was very annoying. 2. the rooftop pool area poorly maintained. 3. the bed sheets were like cardboard.
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, room comfort
Excelente localização, não poderia ter sido melhor. O hotel tem algumas questões que o desabonam um pouco: o quarto é confortável e limpo, mas encontrei e matei 3 pequenas aranhas na cama. Teve uma queda de energia e fui remanejado para outro andar em um quarto um pouco inferior, que não possuia frigobar por exemplo. O staff é educado, a decoração é contemporânea e muito bonita, mas que não reflete necessariamente nos quartos. Se quiser localização e boa cama, o hotel é perfeito.
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
etwas in die jahew gwkommen, aber sehr charmant und gute lage
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Buena ubicación

El personal muy bien predispuesto. Hubo problemas de agua y corte de luz, pero han estado atentos en solucionarlo.
Stayed 4 nights in Apr 2018
Verified review

2/10 Terrible

Jhon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Hotel

This Hotel has a terrible internet service and also there is no breakfast early and conditions of the room where not good. I do not recommend this hotel for business.
Verified review

4/10 Poor

raulitocohe

Disliked: Staff & service, property conditions & facilities

REINVERSIÓN URGENTE

Hace tan solo un par de años, supe ir a quedarme en el hotel, probar su gastronomia y la verdad es que era muy disfrutable todo. Una ambientación teatral, tal vez un poco efectista, pero que lograba el impacto, personal muy canchero, y una experiencia global muy grata. Decidí volver a quedarme en él en base a esos recuerdos lindos, Pero en tan solo dos añitos se le ha venido el desgaste encima y la ambientación interior no ha dado la talla. Los deterioros son muy evidentes, en todas las facetas del hotel, habitaciones, áreas comunes y estilo de los equipos de trabajo, que se han vuelto casi antipáticos. No ví cena siendo servida a la noche,, y creo que el área de restaurante como tal, ya no está operativa. La calidad de la propuesta gastronómica al desayuno se volvió muy básica, en cuanto a lo ofrecido, la presentación, iluminación, vajilla. Algo pasa,, se siente que el management actual del hotel está como "en retirada". Lo visualizo como un emprendimiento que, o se reinventa en base a una fuerte inversión y una renovación completa de la propuesta, o decididamente está como para bajar su tipificación a un dos estrellas y empezar a trabajar con un público turista de hostel. A quienes llegan al hotel esperando una experiencia chic o sofisticada,,, la decepción les espera.
Stayed 1 night in Feb 2018
Verified review

8/10 Good

Vane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel tiene una excelente ubicacion, el personal es muy amable, ademas es muy limpio y tranquilo. Recomendable
Stayed 1 night in Feb 2018
Verified review

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice hotel in a nice area!

Very nice hotel in a great area. It is in a great location in Palermo to going to plenty and nice bars and restaurants. The staff was very friendly. I was sick the first 2 days that we should be in town but the change the date without problems and for the same price! The breakfast is good and it has everything you need! Its a nice pool upstairs aswell. The whole enviroment is nice with a cool and classy decoration. The Only bad thing was the wi-fi could be a littlebit poor sometimes.
Stayed 4 nights in Jan 2018
Verified review

8/10 Good

leo73

Liked: Cleanliness, property conditions & facilities, room comfort

Ubicacion ideal.

Excelente ubicación, a 150 metros de plaza cerrano. Cerca de bares, restaurantes y demas negocios. La habitacion es amplia, el precio acorde aunque podria mejorar el desayuno haciendolo un poco mas abundante ya que esperen a que se vacien por completo las bandejas con insumos para reponerlas. No cuenta con restaurant. Tiene pileta.
Stayed 3 nights in Nov 2017
Verified review

6/10 Okay

Joe

Liked: Cleanliness, staff & service, room comfort

Good for business trips and short stays

Good for business trips and short stays. I wouldn’t recommend it for family vacations unless you are local. Hotel is really old and in my opinion it needs an urgent restoration.
Stayed 1 night in Oct 2017
Verified review

4/10 Poor

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendable

Hotel sumamente abandonado, no se lo recomiendo a nadie!!!!
Stayed 1 night in Oct 2017