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BENS L'Hotel Palermo

3.5 star property
Guests relax by the seasonal outdoor pool or browse the library at this boutique hotel in Palermo, where comfort and charm create a welcoming atmosphere.

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Photo gallery for BENS L'Hotel Palermo

Exterior - BENS L'Hotel Palermo (Buenos Aires)
Property grounds - BENS L'Hotel Palermo (Buenos Aires)
Free daily continental breakfast - BENS L'Hotel Palermo (Buenos Aires)
Property grounds - BENS L'Hotel Palermo (Buenos Aires)
Exterior - BENS L'Hotel Palermo (Buenos Aires)
BENS L'Hotel Palermo, in the heart of Palermo, offers a tranquil retreat with a charming garden and sun-filled terrace. Guests enjoy a free continental breakfast, in-room WiFi, and peaceful moments in the hotel's curated library.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Garden View

Suite, Garden View | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, Garden View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
  • Garden view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Palermo, a neighborhood in Buenos Aires, BENS L'Hotel Palermo is in the entertainment district and near a metro station. Plaza Italia and Obelisco are notable landmarks, and travelers looking to shop may want to visit Distrito Arcos and Alto Palermo Shopping Center. Looking to enjoy an event or a game while in town? See what's going on at La Rural. Spend some time exploring the area's activities, including golfing. Visit our Buenos Aires travel guide
Map
Thames 1562, Buenos Aires, Capital Federal, 1414

What's nearby

  • Palermo Soho which includes street scenes
    Palermo Soho
    1 min walk - 0.0 miles
  • Old Palermo
    Calle Thames
    1 min walk - 0.0 miles
  • Plaza Italia in autumn.
    Plaza Italia
    16 min walk - 0.9 miles
  • Serrano Square
    1 min walk - 0.1 miles
  • Distrito Arcos
    11 min walk - 0.6 miles

Getting around

  • Plaza Italia Station
    15 min walk
  • Buenos Aires Palermo Station
    18 min walk
  • Buenos Aires (AEP-Aeroparque Jorge Newbery)
    23 min drive

Restaurants

  • Perro
    2 min walk
  • Boticario
    2 min walk
  • Chori
    1 min walk
  • Kentucky
    2 min walk
  • Rey de Copas
    2 min walk

About this property

BENS L'Hotel Palermo

Boutique hotel near Serrano Square
Located close to Distrito Arcos and Plaza Italia, BENS L'Hotel Palermo provides free continental breakfast, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a library.
You'll also find perks like:
  • A seasonal outdoor pool along with sun loungers
  • A roundtrip airport shuttle (surcharge), concierge services, and tour/ticket assistance
  • Free newspapers, an elevator, and wedding services
  • A 24-hour front desk, coffee/tea in the lobby, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms are individually furnished, and have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like first-run movies and laptop-compatible safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch HDTVs with premium channels and first-run movies
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2011
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay
  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a valid passport or ID showing they are not a resident of Argentina and who pay with a non-Argentine card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 20 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from October to April
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

L'Hotel Hotel Palermo
L'Hotel Palermo
L'Hotel Palermo Hotel
L'Hotel Palermo
BENS L'Hotel Palermo Hotel
BENS L'Hotel Palermo Buenos Aires
BENS L'Hotel Palermo Hotel Buenos Aires

Frequently asked questions

Does BENS L'Hotel Palermo have a pool?

Yes, this property has an outdoor pool.

Is BENS L'Hotel Palermo pet-friendly?

No, pets are not allowed at this property.

What time is check-in at BENS L'Hotel Palermo?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at BENS L'Hotel Palermo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does BENS L'Hotel Palermo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is BENS L'Hotel Palermo located?

Located in Palermo, this boutique hotel is within a 15-minute walk of Serrano Square and Distrito Arcos. Plaza Italia and La Rural are also within 1 mi (2 km). Plaza Italia Station is 15 minutes by foot and Palermo Station is 17 minutes.

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Reviews

BENS L'Hotel Palermo Reviews

9.0

Wonderful

9.0

Cleanliness

9.6

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 374 out of 595 reviews
Rating 8 - Good. 155 out of 595 reviews
Rating 6 - Okay. 47 out of 595 reviews
Rating 4 - Poor. 11 out of 595 reviews
Rating 2 - Terrible. 8 out of 595 reviews

Reviews

10/10 Excellent

Verity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel!! I loved my stay here. The staff were all so kind and helpful. Every time I walked through the main entrance it was like a peaceful oasis. I would definitely come back!!
Stayed 1 night in Jan 2026

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a little run down and could use fresh paint and have no sound proofing. However the property itself is amazing and a quiet beautiful respite right in the heart of a busy area. The pool, garden and communal areas are fantastic and staff were lovely.
Stayed 3 nights in Jan 2026

10/10 Excellent

Roxanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this boutique hotel! Bed was comfortable, amenities were good, location was great and it make you fell great!
Stayed 1 night in Jul 2025

6/10 Okay

Patrick

Liked: Amenities
Disliked: Property conditions & facilities
This place is in the heart of Palermo. There is a nice garden area and a good breakfast. The facility itself is old and could use upgrades and TLC.
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and friendly staff. Excellent location.
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and location were great
Stayed 4 nights in Sep 2024

4/10 Poor

VINEETA

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Disappointing Stay at BENS L'Hotel Palermo: Location and Staff Shined, but Room Value Fell Short We recently stayed at BENS L'Hotel Palermo and found the overall experience disappointing, primarily due to the disparity between the price paid and the quality of the room we received. The positive reviews on Expedia did not align with our reality. The primary issues were with the room and bathroom functionality. The bathroom door didn't close properly, and the bathtub had a bizarrely designed glass door opening that made entering and exiting for a shower feel precarious and "sketchy." For the price point, we expected much higher standards of maintenance and room design. On a positive note, the hotel's location was indeed fantastic, offering easy access to the area. The staff were also very helpful and nice, which made interacting with them a pleasure. Ultimately, while we appreciated the great location and friendly service, the condition and value of the room overshadowed these positives, resulting in a disappointing stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

anezka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the staff is amazing, the area is great!
Stayed 2 nights in Jan 2024

10/10 Excellent

Charles L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful boutique hotel in the trendy Palmero neighborhood. The staff was wonderful and accomodating. The morning breakfast was great. There are numerous restaurants and shops in easy walking distance. Highly reccomend this hotel.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service
Excellent little hotel; quiet, clean and excellent service from the staff
Stayed 5 nights in Jan 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quaint property. The staff is exceptional
Stayed 3 nights in Mar 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty and comfortable hotel with an amazing breakfast. The staff goes above and beyond
Stayed 2 nights in Jan 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at BENS. Excellent location, friendly staff, beautiful grounds. We will return.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second time staying there and it was a repeat excellent experience. The staff was friendly, accommodating and welcoming.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Palermo. Staff is very helpful
Stayed 4 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Staff was very friendly and helpful. Nice breakfast.
Stayed 4 nights in Jun 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute property with exceptionally friendly and helpful staff.
Stayed 1 night in Nov 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay and well located. You have lots of restaurants and bars around.
Stayed 2 nights in Sep 2023

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean , very helpfull staff , great prize , will definitely be back
Stayed 4 nights in Sep 2024

8/10 Good

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, even serene, considering you’re in a very large city. Breakfast was good. Staff very courteous. Room was small but comfortable. Bathroom was several sizes too small.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the courtyard! so peaceful even being on such a busy block
Stayed 6 nights in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at BENS L'Hotel in Palermo were friendly and helpful. The daily breakfast was also really good with plenty of options and food to fill you up.
Stayed 6 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
There isn’t a single thing I did not like. The staff were the best I have ever encountered, I could live there! Absolutely the place to stay in Palermo.
Stayed 3 nights in Jan 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff that was helpful and accommodating. The location was convenient to everything. I would definitely stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment and chill outdoor gardens. The receptionists were amazing.
Stayed 1 night in Oct 2024