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Overview of SureStay Hotel by Best Western Buena Park Anaheim

Photo gallery

Guest reviews

3.0 / 5
1,721 reviews
Guests rated this property 3.1/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

Highlights

Popular LocationMedieval Times13 min walk
Popular LocationKnott's Soak City Water Park2 min drive
Popular LocationKnott's Berry Farm2 min drive
AirportOrange County, CA (SNA-John Wayne)21 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    3.9/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 1 King Bed, Accessible, Bathtub

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, Non Smoking, Refrigerator & Microwave

    4.4/5 guest room rating

    Room amenities

    • Sleeps 6
    • 1 King Bed and 2 Queen Beds
    More details
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    4.1/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Buena Park

Located in Buena Park, SureStay Hotel by Best Western Buena Park Anaheim is connected to a shopping center. Medieval Times is a cultural highlight and some of the area's popular attractions include Knott's Soak City Water Park and Knott's Berry Farm. Check out an event or a game at Angel Stadium of Anaheim, and consider making time for Disneyland®, a top attraction not to be missed.

Map
Popular Location

What's nearby

  • Medieval Times - 13 min walk
  • Knott's Soak City Water Park - 2 min drive
  • Knott's Berry Farm - 2 min drive
  • Adventure City - 9 min drive
  • Hawaiian Gardens Casino - 17 min drive

Getting around

  • Buena Park Station - 7 min drive
  • Orange County, CA (SNA-John Wayne) - 21 min drive

About this property

SureStay Hotel by Best Western Buena Park Anaheim

Motel connected to a shopping center in Buena Park with free breakfast
This motel features an outdoor pool, a spa tub, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff are onsite. All 50 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find coffee makers, phones, and ironing boards.
SureStay Hotel by Best Western Buena Park Anaheim offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. 37-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered daily and hair dryers can be requested.
An outdoor pool and a spa tub are on site.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking

Food and drink

Free on-the-go breakfast available daily 7:00 AM–9:00 AM
Coffee/tea in common area(s)

Things to do

Outdoor pool
Spa tub

Family friendly

Cribs/infant beds (surcharge)
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Conveniences

Elevator

Guest services

24-hour front desk
Daily housekeeping
Multilingual staff
Tour/ticket assistance

Languages spoken

English

Outdoors

Pool sun loungers

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Cribs/infant beds (surcharge)
Linens
Rollaway/extra beds (surcharge)

Bathroom

Hair dryer (on request)
Shower/tub combination

Entertainment

37-inch flat-screen TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

More

Access via exterior corridors
Iron/ironing board
Phone

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

American Express
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00
  • Resort fee: USD 4.95 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge of 0 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites
Surestay By Buena Park Anaheim
SureStay Hotel by Best Western Buena Park Anaheim Motel
SureStay Hotel by Best Western Buena Park Anaheim Buena Park

Guest reviews

3.0
Guest rating
5 - Excellent
305
4 - Good
397
3 - Okay
408
2 - Mediocre
273
1 - Poor
338
3.1
Cleanliness
3.4
Service and Staff
3.2
Amenities
2.9
Property condition

1/5

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Apr 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    room was very clean linen was clean everything was stopped was very happy with my experience compared to other hotels I've stayed in with his same exact layout..there are no hoodlums hanging around.

    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Staff & service

    Location is really good.. They just need a little bit of updating to the rooms

    Stayed 1 night in Mar 2020

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Mar 2020

    2/5

    • Disliked: Property conditions & facilities

    The bathtub didnt drain very fast and it had paint drips all over it and on the inside of the tub. The water pressure was terrible. We had to replace the key cards to the room several times because they stopped working. They kept blaming us for that, i read the reviews while staying there and that was a big complaint from others who stayed here. My kids spotted a black bug that looked like a cockroach and apparently they have had problems with those in the past. The floors weren't vacumed very good either. It was just a mess staying there. The staff were cordial for the most part tho.

    Stayed 5 nights in Mar 2020