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Crystal Palace Hotel

4.0 star property
Hotel connected to a shopping center in Bucharest with free parking

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Photo gallery for Crystal Palace Hotel

Interior entrance
View from property
1 bedroom, minibar, in-room safe, desk
Executive Queen | View from room
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Queen

Standard Queen | 1 bedroom, minibar, in-room safe, desk

Standard Queen

Highlights

Air conditioning
LCD TV
Renovated in 2012
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin

1 bedroom, minibar, in-room safe, desk

Executive Twin

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
Minibar
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin

1 bedroom, minibar, in-room safe, desk

Standard Twin

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
Minibar
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Queen

Executive Queen | 1 bedroom, minibar, in-room safe, desk

Executive Queen

Highlights

Air conditioning
LCD TV
Renovated in 2012
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living room | LCD TV

Junior Suite

Highlights

Air conditioning
LCD TV
Renovated in 2012
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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About the neighborhood

Map
18-20 Alexandru Serbanescu, 1st District, Bucharest, 014292

What's nearby

  • Herastrau Park - 19 min walk - 1.1 miles
  • Piata Romana - 6 min drive - 2.9 miles
  • Romanian Athenaeum - 7 min drive - 3.6 miles
  • University Square - 8 min drive - 3.8 miles
  • Palace of the Parliament - 10 min drive - 4.7 miles

Getting around

  • Străulești Station - 8 min drive
  • Bucharest Baneasa Station - 12 min drive
  • Henri Coanda Intl. Airport (OTP) - 11 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Nikos - ‬13 min walk
  • ‪Turkish Kitchen - ‬11 min walk
  • ‪Mandaloun - ‬6 min walk
  • ‪ORYGYNS Specialty Coffee - ‬8 min walk

About this property

Crystal Palace Hotel

Upscale hotel located in Sector 1
Take advantage of a grocery/convenience store, a terrace, and dry cleaning/laundry services at Crystal Palace Hotel. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a bar and a health club.
You'll also enjoy perks such as:
  • Free self parking and extended parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • A front-desk safe, a computer station, and free newspapers
Room features
All 74 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, German, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: RON 70 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 538 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately RON 70 per person
  • Airport shuttle fee: RON 115 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Crystal Palace Bucharest
Crystal Palace Hotel Bucharest
Crystal Palace Hotel Hotel
Crystal Palace Hotel Bucharest
Crystal Palace Hotel Hotel Bucharest

Frequently asked questions

Is Crystal Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystal Palace Hotel?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Crystal Palace Hotel?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Crystal Palace Hotel?

Check-out is at noon.

Does Crystal Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of RON 115 per vehicle applies.

Where is Crystal Palace Hotel located?

Located in Sector 1, this hotel is within 1 mi (2 km) of Promenada, Herastrau Park, and Novo Park. Twin Towers Barba Center and Ceausescu Mansion are also within 2 mi (3 km). Bucharest Baneasa Station is 28 minutes by foot.

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Crystal Palace Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 50 out of 118 reviews
Rating 8 - Good. 43 out of 118 reviews
Rating 6 - Okay. 20 out of 118 reviews
Rating 4 - Poor. 4 out of 118 reviews
Rating 2 - Terrible. 1 out of 118 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Mihaela

Very small room
Stayed 2 nights in Feb 2023

6/10 Okay

Alfredo

Liked: Cleanliness, staff & service
Camere abbastanza datate e che necessiterebbero di essere rinnovate. Personale gentile e disponibile. Colazione nella media.
Stayed 1 night in Mar 2025

10/10 Excellent

Catalin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

régis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Formidable

Stayed 4 nights in Nov 2024

8/10 Good

yan

Stayed 3 nights in Oct 2024

6/10 Okay

Maksim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
시설대비 비쌈
Stayed 3 nights in May 2024

10/10 Excellent

Nikolay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Heino

Liked: Cleanliness, staff & service
Disliked: Room comfort

Alles gut, mit Ausnahme der Klimaanlage

Service und Essen waren sehr gut, nur leider schaffte es die Klimaanlage in meinem Zimmer, trotz mehrmaliger Überprüfung durch das nette und hilfsbereite Personal, nicht die Zimmertemperatur unter 24 Grad Celsius zu kühlen. Das Fenster lies sich leider nur abkippen und brachte keine Abhilfe.
Stayed 3 nights in May 2024

4/10 Poor

Faris

Liked: Staff & service
Disliked: Property conditions & facilities

Poor value for money

Stayed 2 nights in Mar 2024

8/10 Good

Kristina Rustrup Skeldal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Elena

Stayed 2 nights in Jul 2023

6/10 Okay

Dragos Gabriel

Liked: Staff & service, amenities
Me gusto la ubicacion.
Stayed 1 night in Feb 2023

10/10 Excellent

Sergiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

4/10 Poor

Alan

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Decent location
Stayed 1 night in Dec 2021

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, staff and services were very nice.
Stayed 4 nights in Jun 2021

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As ever, great service and cleanness. Great attention to the customer
Stayed 2 nights in Jan 2021

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

The hotel is very nice. Pleasant place. I really enjoyed the breakfast. You can choose whatever you like from the menu and even if it is not. The manager has been very kind and professional and very customer focused.
Stayed 1 night in Jan 2021

8/10 Good

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2020

8/10 Good

Menachem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good choice

Met my initial expectations from a Business hotel.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel in a good location for business

The hotel was very nice, tidy and clean. The evening restaurant served very nice food. There was only a couple of things which were not so great: 1/ No Airconditioning during winter as heating is on. The room was 26 degrees which was too hot to sleep. I was told to open the window but its quite a busy road outside and lots of cars tooting their horns 2/ Breakfast was limited in relation to options of cold food.
Stayed 3 nights in Feb 2020

10/10 Excellent

Andrei Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend 100% is you have business in Aurel Vlaic

Very polite staff. Hotel is clean and comfy. Breakfast is excellent. Business district Aurel Vlaicu very close by. Also subway station within 10 min walk.
Stayed 2 nights in Dec 2019