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Sonesta Hotel Bucaramanga

3.5 star property
Hotel connected to a shopping center in Floridablanca with free breakfast

Choose dates to view prices

At Sonesta Hotel Bucaramanga, city excitement meets relaxation. Start your day with a breakfast buffet, enjoy drinks at the poolside bar, and stay connected with in-room WiFi. The outdoor pool, coffee shop, and attentive staff create the perfect base for exploring the city.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Digital channels
Desk
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Digital channels
Desk
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room Standard

  • 27 sq m
  • Sleeps 2

Twin Room Standard

  • 27 sq m
  • Sleeps 4

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Digital channels
Located on the top floor
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Race 27 No. 29-145. Cañaveral oriental, Bucaramanga Metro Areea, Floridablanca, Santander, 681002

What's nearby

  • Parque Caracolí Shopping Center - 1 min walk - 0.0 miles
  • Centro Comercial Cañaveral - 2 min walk - 0.1 miles
  • La Florida Shopping Center - 3 min walk - 0.2 miles
  • Cardiovascular Foundation of Colombia - 8 min walk - 0.5 miles
  • Clínica Foscal Internacional - 11 min walk - 0.6 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 39 min drive

Restaurants

  • ‪Juan Valdez Café - ‬3 min walk
  • ‪Crepes & Waffles - ‬6 min walk
  • ‪Beer Station - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Peregrina Rooftop - ‬3 min walk

About this property

Sonesta Hotel Bucaramanga

Hotel connected to a shopping center
Take advantage of a free breakfast buffet, a poolside bar, and a terrace at Sonesta Hotel Bucaramanga. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a hair salon.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a computer station, and meeting rooms
  • A front-desk safe, an elevator, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 104 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, daily housekeeping, and desks

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9.2 out of 10, Wonderful, 999 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 94 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 24 2025 to December 1 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10 AM to 6:30 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Sonesta Hotel Bucaramanga Floridablanca
Sonesta Bucaramanga Floridablanca
Sonesta Bucaramanga
Sonesta Bucaramanga
Sonesta Hotel Bucaramanga Hotel
Sonesta Hotel Bucaramanga Floridablanca
Sonesta Hotel Bucaramanga Hotel Floridablanca

Frequently asked questions

Does Sonesta Hotel Bucaramanga have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–6:30 PM. The pool will be unavailable from November 24 2025 to December 1 2025 (dates subject to change).

Is Sonesta Hotel Bucaramanga pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sonesta Hotel Bucaramanga?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Sonesta Hotel Bucaramanga?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sonesta Hotel Bucaramanga provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sonesta Hotel Bucaramanga located?

Situated near a boardwalk/promenade, this hotel is steps from Parque Caracolí Shopping Center and La Florida Shopping Center. Centro Comercial Cañaveral and Cardiovascular Foundation of Colombia are also within 10 minutes.

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Sonesta Hotel Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 496 out of 673 reviews
Rating 8 - Good. 118 out of 673 reviews
Rating 6 - Okay. 24 out of 673 reviews
Rating 4 - Poor. 21 out of 673 reviews
Rating 2 - Terrible. 14 out of 673 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , East access shoping mall
Stayed 3 nights in Oct 2025

10/10 Excellent

Jorge Andrés

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, from the check in to to check out. The view was amazing
Stayed 3 nights in Sep 2025

10/10 Excellent

Javier Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing sheets
Stayed 2 nights in Sep 2025

10/10 Excellent

Yenny Bibiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel! Will definitely stay there again and recommend it to friends
Stayed 1 night in Jul 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
Location location location plus a very good service
Stayed 8 nights in Jul 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 12 nights in Feb 2025

10/10 Excellent

Brent

Liked: Cleanliness, amenities
Beautiful!
Stayed 1 night in Apr 2025

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great expiriance
Stayed 7 nights in Mar 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Love the upscale hotel roof top. David in the front desk Was great at the check in time.
Stayed 1 night in Jan 2025

10/10 Excellent

Aashild

Liked: Staff & service, amenities, property conditions & facilities
The views from our room were incredible thoroughly enjoyed my stay there

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Great hotel, friendly staff have stayed there 5 years in a row, will be returning.
Stayed 10 nights in Feb 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything, specially the Peregrina Restaurant!!
Stayed 1 night in Jun 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service personnel was extremely helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

corien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to shopping mall with restaurants
Stayed 3 nights in Sep 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service
It’s the second time I’ve stayed, it’s a very nice hotel. The beds & pillows are so comfortable & the shower is amazing.
Stayed 1 night in May 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta hotel, could have a spa that would add a bonus
Stayed 1 night in Dec 2023

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was everything. It was near all the things you would need.
Stayed 4 nights in Aug 2024

10/10 Excellent

khalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small pool but great hotel with a great service
Stayed 3 nights in Jan 2024

6/10 Okay

Opo

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is situated inside a Mall which is good. The rooftop restaurant is great and some staff is friendly. The room is kind of dirty with some mold in the bathroom. The pool is very small and uncomfortable. Definitely not a family hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near all , 3 shoping mall in front hotel . Cinema , bowling , kids park , restaurant.
Stayed 4 nights in Feb 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 12 nights in Jun 2024

6/10 Okay

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in good condition. However the rooms are noisy.
Stayed 1 night in May 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 5 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is not that clean you can see on the side the lack of maintenance
Stayed 1 night in Dec 2024

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