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Hotel Isla Mayor

Property class: 2.5

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Photo gallery for Hotel Isla Mayor

A hotel room with two beds, a desk, a phone, and a window with blue curtains. - Hotel Isla Mayor (Bucaramanga)
A modern lobby with a reception desk, a Coca-Cola vending machine, a television screen, and a staircase. - Hotel Isla Mayor (Bucaramanga)
A restaurant with brick walls, a tiled floor, and multiple tables and chairs. - Hotel Isla Mayor (Bucaramanga)
A multi-story hotel building with a sign indicating it is a hotel. - Hotel Isla Mayor (Bucaramanga)
A hotel room with a flat-screen TV mounted on the wall, an air conditioning unit, a window with blue curtains, and a dark-colored wardrobe. - Hotel Isla Mayor (Bucaramanga)
Located close to Cacique Shopping Mall and Bucaramanga City Hall, Hotel Isla Mayor provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

A hotel room with a bed, a bedside table, a wall-mounted telephone, and a wall fan.

Standard Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

A bedroom with a bed, a wardrobe, a nightstand, and a wall-mounted heater.

Deluxe Room, 1 Double Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room, 1 Twin Bed

A single bed with a white mattress and a black headboard in a room with a closed door and a blue curtain.

Economy Single Room, 1 Twin Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Quadruple Room, 2 Double Beds, City View

A hotel room with two beds, a window with blue curtains, and a bedside table with a lamp.

Deluxe Quadruple Room, 2 Double Beds, City View

  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Triple Room, Multiple Beds

A hotel room with two beds, a wardrobe, a television, and an air conditioning unit.

Executive Triple Room, Multiple Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

About the neighborhood

Bucaramanga is home to Hotel Isla Mayor. Travelers who have shopping on the agenda can visit Cacique Shopping Mall and Canaveral Mall. Looking to enjoy an event or a game while in town? See what's going on at Alfonso Lopez Stadium. Visit our Bucaramanga travel guide
Map
5563 Dg. 15, Bucaramanga, Santander, 680003

What's nearby

  • Acropolis Shopping Mall
    8 min walk - 0.5 miles
  • San Pio Park
    17 min walk - 0.9 miles
  • Cabecera Shopping Mall
    17 min walk - 0.9 miles
  • Cacique Shopping Mall
    3 min drive - 0.9 miles
  • Canaveral Mall
    3 min drive - 1.8 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.)
    45 min drive

Restaurants

  • Super Broaster
    3 min walk
  • Patacones El Original
    6 min walk
  • Sangileña Empanadas
    4 min walk
  • Twenty Seven
    7 min walk
  • Restaurante Cafetería La Islita
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Hotel Isla Mayor pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Isla Mayor?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Isla Mayor?

Check-out is at 2:00 PM.

Where is Hotel Isla Mayor located?

Situated in Bucaramanga, this hotel is within 2 mi (3 km) of Cacique Shopping Mall, Bucaramanga City Hall, and Canaveral Mall. Universidad Industrial de Santander and Alfonso Lopez Stadium are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Isla Mayor Reviews

5.6

6.8

Cleanliness

5.4

Location

6.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Bueno muy bonita la habitación a mi familia le gusto
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Mucho ruido y para completar nos tocó una fiesta al frente y el balcón no cerraba bien,le tocó a la recepcionista subir tratarla de arreglar quw no se pudo y al final csmviamos de habitación ,pero lo mas aburridor si fue el ruido
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service

Lo peor

Pwsima la ubicacion. Queda en un cruce de avenidas y no dormimos en toda la noche. Pasa todo el trafico de la ciudad. Ademas compramos la habitacion con desayuno y nos dijeron que no estaba incluido cuando nos registramos. Pero ustedes nos vendieron con desayuno y el hotel no nos lo dio. No fue mal, nunca mas volveria a ese hitel ni lo recomendaria y austedes tampoco por habernos vendido un desayuno. Nos engañaron.
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 14 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019