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Hotel Dann Carlton Bucaramanga

4.0 star property
Hotel with 2 restaurants, near La Flora Ecological Park

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Photo gallery for Hotel Dann Carlton Bucaramanga

Sundeck
Standard Double Room, 1 Queen Bed with Sofa bed | View from room
Front of property - evening/night
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | View from room

Standard Twin Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room Superior

1 bedroom, premium bedding, minibar, in-room safe

Double Room Superior

  • Sleeps 3

View all photos for Twin Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Twin Room Standard

  • Sleeps 4

View all photos for Double Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Double Room Standard

  • Sleeps 3

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About the neighborhood

Map
Calle 47 No 28-83, Bucaramanga, Santander, 680003

What's nearby

  • Cabecera Shopping Mall - 6 min walk - 0.4 miles
  • La Flora Ecological Park - 11 min walk - 0.6 miles
  • Canaveral Mall - 18 min walk - 1.0 mile
  • Cacique Shopping Mall - 2 min drive - 1.6 miles
  • Alfonso Lopez Stadium - 3 min drive - 1.6 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive

Restaurants

  • ‪Subway - ‬1 min walk
  • ‪Crepes & Waffles - ‬2 min walk
  • ‪Hamburguesas El Corral - ‬3 min walk
  • ‪Sandwich Qbano Cabecera - ‬2 min walk
  • ‪Empanadas Rosmy - ‬2 min walk

About this property

Hotel Dann Carlton Bucaramanga

Upscale hotel near La Flora Ecological Park
Located close to Provincial Viaduct, Hotel Dann Carlton Bucaramanga provides free full breakfast, a rooftop terrace, and a garden. Treat yourself to a massage, a body treatment, or hydrotherapy at Elixia Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and local and international cuisine. In addition to a hair salon and laundry facilities, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A 24-hour front desk, a living plant wall, and wedding services
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 135 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Refrigerators, free infant beds, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • City View
  • Dann Carlton Cafe Bar
  • Taikinsa

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,264 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet

More

  • 1 building
  • 13 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1996
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: COP 190000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 63570 per vehicle (one-way, maximum occupancy 3)
  • Late check-out fee: COP 190000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with pets must present their pet's current vaccination record.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 3 years old are only allowed with adult supervision

Property is also known as

Dann Carlton Bucaramanga
Hotel Dann Bucaramanga
Hotel Dann Carlton Bucaramanga

Frequently asked questions

Does Hotel Dann Carlton Bucaramanga have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Hotel Dann Carlton Bucaramanga pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Dann Carlton Bucaramanga?

Self parking is free at this property.

What time is check-in at Hotel Dann Carlton Bucaramanga?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Dann Carlton Bucaramanga?

Check-out is at 1 PM. Late check-out is available for COP 190000 (subject to availability).

Does Hotel Dann Carlton Bucaramanga provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 63570 per vehicle applies.

Where is Hotel Dann Carlton Bucaramanga located?

Located in Sotomayor, this spa hotel is 0.9 mi (1.4 km) from La Flora Ecological Park and 1.9 mi (3.1 km) from Provincial Viaduct. Eloy Valenzuela Botanical Garden and Eco Park Hill of the Blessed Sacrament are also within 9 mi (15 km).

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Hotel Dann Carlton Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1000 reviews
Rating 8 - Good. 178 out of 1000 reviews
Rating 6 - Okay. 45 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Amazing property. Probably the best hotel in town. Secured and great restaurants. In the best area
Stayed 1 night in May 2025

10/10

excelente hotel
Stayed 1 night in Apr 2025

10/10

The staff was great always willing to help, safe neighborhood
Stayed 3 nights in Apr 2025

10/10

Excelente hotel
Stayed 1 night in Feb 2025

10/10

Friendly staff, clean rooms, very complete buffet breakfast. I recommend this hotel.
Stayed 2 nights in Mar 2025

10/10

Great !!
Stayed 4 nights in May 2025

10/10

Great location, nice staff and the terrace area is amazing!
Stayed 5 nights in Feb 2025

10/10

The Dann Carlton is without doubt the best hotel in Bucaramanga. I've been staying there with my family in every trip for over 20 years and it never disappoints. The facilities are beautiful, the staff and service are great, the food, especially the breakfast by the pool is delicious. Additionally, the area where the hotel is located is very walkable and safe, surrounded by great restaurants, medical services, and shopping.
Stayed 3 nights in Apr 2025

10/10

I have been at this Hotel three times Now. I love it. The staff is very friendly, and the rooms are very comfortable.
Stayed 1 night in Apr 2025

10/10

Nice and beautiful property. The staff was very helpful and cordial
Stayed 3 nights in Apr 2025

10/10

Excelente
Stayed 1 night in Feb 2025

10/10

Amazing stay, loved
Stayed 1 night in Dec 2024

10/10

Very nice hotel in a convenient position. Indoor garage is a plus. Rich breakfast on the terrace with a nice city view. Room is dated but comfortable and clean.
Stayed 4 nights in Apr 2025

10/10

The location was amazing
Stayed 5 nights in Jan 2025

10/10

Pool was awesome, best Mojitos!
Stayed 5 nights in Feb 2025

10/10

Great
Stayed 1 night in Mar 2025

10/10

Great service, exelent property
Stayed 2 nights in Jan 2025

10/10

Excellent hotel to stay, I definitely recommend this hotel . Beautiful, excellent breakfast, excellent staff, perfect location.
Stayed 1 night in Oct 2024

10/10

Great property
Stayed 1 night in Jan 2025

10/10

Very professional and nice staff. Loved the spa And service received was very good.
Stayed 4 nights in Feb 2025

10/10

IT. IS. A. TOP. OF. THE. LINE. HOTEL. WITH. AN. EXCELLENT. BUFFET BREAKFAST
Stayed 5 nights in Apr 2025

10/10

I always enjoy my stay at the Dann Carlton. Staff is well trained, the food is great. Parking is secure and free. Will come again.
Stayed 1 night in Jan 2025

10/10

Friendly staff, clean rooms, delicious breakfast. Good location. It would be great if the hotel would give a daily complimentary coffee, instead on just one for the first night to make the guest feel more welcome .
Stayed 4 nights in Dec 2024

10/10

Great service , freindly staff and great accommodation
Stayed 3 nights in Jul 2024

10/10

Hotel Dann Carlton is a beautiful hotel with very attentive staff. They took such good care of us and made sure we were comfortable and had everything we needed. We ordered quite a bit of room service because my son and husband both came down with the flu and they were quick to bring the food and very polite. The restaurant staff, gym/spa staff and housekeeping were all amazing. I would definitely come back and stay there again.
Stayed 5 nights in Jan 2025