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Hotel Buena Vista

3.5 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Bucaramanga

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Photo gallery for Hotel Buena Vista

Terrace/patio
Lobby
Front of property
Apartment, 2 Bedrooms | Private kitchen | Mini-fridge
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast included
  • Pet friendly
  • Parking included
  • Gym
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, soundproofing

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Private bathroom
Hair dryer
Minibar
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Private bathroom
Hair dryer
Minibar
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Minibar, in-room safe, desk, soundproofing

Junior Studio Suite

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Private bathroom
Hair dryer
Minibar
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, soundproofing

Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Private bathroom
Hair dryer
Minibar
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, desk, soundproofing

Apartment, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchen
Mini-fridge
LCD TV
2 bedrooms
  • 77 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room Standard

Minibar, in-room safe, desk, soundproofing

Double Room Standard

  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room Standard

Minibar, in-room safe, desk, soundproofing

Twin Room Standard

  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Suite Junior

Living room | 32-inch LCD TV with digital channels, TV

Double Suite Junior

  • Sleeps 3
  • 1 Full Bed(s)

View all photos for 2-Bedroom Apartment

Minibar, in-room safe, desk, soundproofing

2-Bedroom Apartment

  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for Single Room Standard

Minibar, in-room safe, desk, soundproofing

Single Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Single Suite Junior

Living room | 32-inch LCD TV with digital channels, TV

Single Suite Junior

  • Sleeps 2
  • 1 Full Bed(s)

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Exterior

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About the neighborhood

Map
Calle 34 # 32-34, Bucaramanga, Santander, 680002

What's nearby

  • Canaveral Mall - 11 min walk - 0.6 miles
  • Cabecera Shopping Mall - 16 min walk - 0.9 miles
  • Alfonso Lopez Stadium - 2 min drive - 1.1 miles
  • Universidad Industrial de Santander - 2 min drive - 1.1 miles
  • Cacique Shopping Mall - 3 min drive - 2.0 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive

Restaurants

  • ‪El Viejo Chiflas - ‬2 min walk
  • ‪La Cocina de la Abuela - ‬1 min walk
  • ‪Santalocura Rock Bar - ‬1 min walk
  • ‪María Casquitos Bar-Parrilla - ‬2 min walk
  • ‪Jarri's - ‬3 min walk

About this property

Hotel Buena Vista

Hotel connected to the convention center
Take advantage of free full breakfast, dry cleaning/laundry services, and a gym at Hotel Buena Vista. Treat yourself to a massage at the onsite spa. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A 24-hour front desk, luggage storage, and concierge services
  • A banquet hall, an elevator, and a front-desk safe
Room features
All 54 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with digital channels
  • Mini fridges, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 3 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 3 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Buena Vista Bucaramanga
Hotel Buena Vista Bucaramanga
Hotel Buena Vista Hotel
Hotel Buena Vista Bucaramanga
Hotel Buena Vista Hotel Bucaramanga

Frequently asked questions

Is Hotel Buena Vista pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 3 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Buena Vista?

Self parking is free at this property.

What time is check-in at Hotel Buena Vista?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Buena Vista?

Check-out is at 1 PM.

Where is Hotel Buena Vista located?

Located in the heart of Bucaramanga, this spa hotel is within a 10-minute walk of Parque Mejoras Públicas, Corfescu Theater, and Megamall Shopping Center. Parque de los Niños and Las Palmas Park are also within 10 minutes.

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Hotel Buena Vista Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 84 out of 166 reviews
Rating 8 - Good. 54 out of 166 reviews
Rating 6 - Okay. 14 out of 166 reviews
Rating 4 - Poor. 7 out of 166 reviews
Rating 2 - Terrible. 7 out of 166 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ricky

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pool was closed. Outdated and small rooms.
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Everyone at this hotel was so nice so helpful everybody from the bell guy to the front desk guy to the waiters in the restaurant and everything. Just everyone was so nice.
Stayed 5 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Nov 2024

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Price, Good Breakfast and there's many restaurants near by.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Buena Vista is well located and within an easy walk to many restaurants and shopping. Our room faced the street but the building was quiet. The rooftop pool is refreshing and offers views of the surrounding area. Front desk staff were very welcoming.
Stayed 1 night in Aug 2024

8/10 Good

Welthon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of dining option. Sraff friendly and helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Liked: Amenities
Could not open sliding windows or doors. Overall the Junior Suite is really lovely and good value for money.
Stayed 6 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Love the exceptional service

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 3 nights in Nov 2022

8/10 Good

Janos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Floridian..

Very nice,highly recommended But at least one person at whole hotel employees if could speak one word English would be great..at least who’s working at front desk..
Stayed 2 nights in Aug 2023

8/10 Good

Ella

Liked: Cleanliness, staff & service
The breakfast service is awful
Stayed 1 night in Jun 2023

6/10 Okay

Charles D

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel Buena Vista

Stayed for 3 days, check-in was fine, access to suite was via lift to 2nd floor but the you have to traverse the building and then go back down a floor via stairs, while the porter did carry the bags, not ideal, no other access. The suite had a spacious living area, but the kitchen area had no functional equipment, and the bedroom was small and the bathroom very small, given the overall size of the suite these could have been bigger, the bedroom was the only room with air con, and it was noisy but functional on full power. There was also a fan in the main living area, but only half worked and very noisy. There were some hairs in the bedroom and the bathroom cold fawcett fell off in hand, shower unit needs deep clean. Given the budget is was OK, just need a better clean, however the two main problems were poor Wi-Fi which I needed for work, 2nd day it did not work in the morning so walked to another hotel to work. But the major problem is noise during the day and night, some windows are only covered by gauze to allow air circulation, but this means the street noise is very loud until 2 or 3 in the morning. There is a pool but cold and very small on rooftop. The restaurant is basic but functional, food is adequate and inexpensive, staff are friendly and nice. stay was ok but not best experience, I would struggle stay again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exclente opción

Muy buen servicio, atención amable, desayuno muy completo y rico, habitaciones muy limpias, precio acorde, buena ubicacion
Stayed 2 nights in Jan 2025

8/10 Good

RAFAEL FRANCISCO

Liked: Cleanliness, staff & service, room comfort
Hotel limpio y cómodo las habitaciones un poco pequeñas
Stayed 2 nights in Jan 2025

8/10 Good

Jhon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, instalación y servicio
Stayed 1 night in Jan 2025

8/10 Good

CLAUDIO J

Liked: Cleanliness, staff & service

Un poco descuidado, aire bastante ruidoso

Stayed 1 night in Dec 2024

8/10 Good

Doris

Stayed 2 nights in Dec 2024

4/10 Poor

Agustín

Disliked: Cleanliness
Personal atento. Limpieza mala . Desayuno muy básico. Habitación sin opciones de ventilación adecuada. Zona muy ruidosa.
Stayed 6 nights in Dec 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

2/10 Terrible

CHEHISLA

Stayed 1 night in Oct 2024

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

HERBERT

Liked: Staff & service
Disliked: Cleanliness
El aseo de la cocina terrible, la nevera llena de moho y los cajones llenos de cucarachas. Muebles sucios y en general aspecto desagradable en la habitación. La calidad de la comida deficiente y ni hablar del terrible estado y apariencia de los utensilios del restaurante.
Stayed 1 night in Jul 2024

8/10 Good

Ana

Stayed 4 nights in Jul 2024