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Hotel Buena Vista Express

3.0 star property
Hotel with free breakfast, near Santander Technology University

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Photo gallery for Hotel Buena Vista Express

Terrace/patio
Standard Double Room | 1 bedroom, minibar, in-room safe, desk
Exterior
Reception
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Quadruple Room

1 bedroom, minibar, in-room safe, desk

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Cable channels
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, minibar, in-room safe, desk

Standard Single Room

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
  • 33 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, in-room safe, desk

Standard Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Cable channels
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, minibar, in-room safe, desk

Family Triple Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room Standard

1 bedroom, minibar, in-room safe, desk

Triple Room Standard

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room Standard

1 bedroom, minibar, in-room safe, desk

Quadruple Room Standard

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room Standard

1 bedroom, minibar, in-room safe, desk

Single Room Standard

  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room -5 Guests- Standard

1 bedroom, minibar, in-room safe, desk

Family Room -5 Guests- Standard

  • Sleeps 5
  • 1 Full Bed(s) and 3 Twin Bed(s)

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, desk

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Diagonal 15 58-40, Bucaramanga, Santander

What's nearby

  • Santander Technology University - 11 min walk - 0.6 miles
  • Cabecera Shopping Mall - 16 min walk - 0.9 miles
  • Cacique Shopping Mall - 16 min walk - 0.9 miles
  • Panachi - 3 min drive - 1.8 miles
  • Universidad Industrial de Santander - 4 min drive - 2.6 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 19 min drive

Restaurants

  • ‪Marvilla - ‬3 min walk
  • ‪Ostreria y Sevicheria Oskar - ‬5 min walk
  • ‪Hotel San Jose Plaza - ‬4 min walk
  • ‪Conucos Plaza, Bucaramanga - ‬9 min walk
  • ‪Twenty Seven - ‬7 min walk

About this property

Hotel Buena Vista Express

Hotel near Cabecera Shopping Mall
Located close to Santander Technology University and Cacique Shopping Mall, Hotel Buena Vista Express provides a free breakfast buffet, a poolside bar, and a rooftop terrace. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Habana, the on-site restaurant. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), free newspapers, and an elevator
  • A 24-hour front desk, a front-desk safe, and luggage storage
Room features
All 52 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Habana

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 4 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (roundtrip)
  • Pet fee: USD 4 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Buena Vista Express Bucaramanga
Hotel Buena Vista Express
Buena Vista Express Bucaramanga
Buena Vista Express
Buena Vista Express
Hotel Buena Vista Express Hotel
Hotel Buena Vista Express Bucaramanga
Hotel Buena Vista Express Hotel Bucaramanga

Frequently asked questions

Does Hotel Buena Vista Express have a pool?

Yes, this property has an outdoor pool.

Is Hotel Buena Vista Express pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 4 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Buena Vista Express?

Self parking is free at this property.

What time is check-in at Hotel Buena Vista Express?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Buena Vista Express?

Check-out is at 1:00 PM.

Does Hotel Buena Vista Express provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 25 per vehicle applies.

Where is Hotel Buena Vista Express located?

Situated near the airport, this hotel is within 1 mi (2 km) of Santander Technology University, Cabecera Shopping Mall, and Cacique Shopping Mall. Santander Department Government Building and Panachi are also within 2 mi (3 km).

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Hotel Buena Vista Express Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 69 out of 148 reviews
Rating 8 - Good. 48 out of 148 reviews
Rating 6 - Okay. 18 out of 148 reviews
Rating 4 - Poor. 7 out of 148 reviews
Rating 2 - Terrible. 6 out of 148 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

BARRY

Liked: Cleanliness, staff & service, amenities
We were very disappointed to find out the pool was unavailable for us to use as it was going under major repairs. As always it was a good stay the stay is alwaya very nice
Stayed 2 nights in May 2025

6/10 Okay

Samuel

Disliked: Staff & service, amenities
THeir restaurant is poor.
Stayed 5 nights in Apr 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price. Decent rooms, excellent staff. Noisy area, open window needed for ventilation.
Stayed 1 night in Feb 2025

10/10 Excellent

Nilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
turn the bedroom lights place close to the airport
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d stay here again if I came back to Bucaramanga!
Stayed 1 night in Jul 2024

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for this part of the city

This is a nice hotel for the location. I would not say it is in the best part of town and there is street noise but facilities overall are good. We stayed in two different occasions (family of 4); the first time the room was spacious, the second one it was not as good. Breakfast was included and it was good. The hotel had free parking which was a big plus for us. Overall nice hotel.
Stayed 1 night in Dec 2024

8/10 Good

BARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in a pretty busy area otherwise it was a great stay.
Stayed 9 nights in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I also especially appreciated the caring and responsive staff!
Stayed 13 nights in May 2024

6/10 Okay

Ricky

Liked: Property conditions & facilities

Service isn't for people who don't want to serve

mediocre, staff doesn't seem to care about being friendly, the only man that was nice was the guy cooking the eggs at breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The hotel was great, front desk and the rest of the staff were super friendly, the rooms are very well kept, the bathrooms were nice and the water pressure in the shower i enjoyed. I always felt safe in this hotel. And whenever i left the hotel and came back the room was cleaned and new sheets were made. Negs: there wasnt alot of options for morning breakfast, and its very easy to hear lots of things outside your room. But overall very very great service and will recommend. 10/10
Stayed 4 nights in Mar 2024

4/10 Poor

Diana

Liked: Cleanliness, staff & service
Disliked: Room comfort

Different address

Was not the same hotel as shown on hotels.com it was a different address.
Stayed 12 nights in Jun 2022

8/10 Good

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms should be clean earlier.
Stayed 7 nights in Aug 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good spot, would stay again 👍

I was not intending to spend as many nights in Bucaramanga as I did, but my car & mechanic had other ideas! There are a lot of things within walking distance of the hotel, there’s a 3 story mall where I was able to find some inexpensive cigars to enjoy by the rooftop pool along with a very reasonably priced cafe americano from the same mall & both on the first floor. I walked most places, took Uber when it was either too hot or raining, but I walked to & from an acupuncturist, a massage spot where I got a great price & I was able to get an hour long, very detailed, foot & hand massage. The hotel itself is nice, air conditioning worked well in my room, I was able to connect my laptop to the TV with an HDMI cord I travel with, the hot water & water pressure in the shower were great amenities I didn’t anticipate. The not so great: the design of the hotel is such that the 1st floor parking garage has openings above it that run all the way up to the 5th floor along some of the rooms, so when someone toots their horn, started their car, slammed a car door, talked loudly, etc, it was heard. Sometimes it was early in the morning, but for the most part it wasn’t that big of a deal, usually the sun was already up 😂 The rooftop pool is small, the steam room is a “by request only” situation & the handle is metal, so do with that what you will. The restaurant is pretty good, the complimentary eggs to order were tasty w/cilantro, salt & pepper added. The staff was consistently polite.
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good spot, would stay again 👍

I was not intending to spend as many nights in Bucaramanga as I did, but my car & mechanic had other ideas! There are a lot of things within walking distance of the hotel, there’s a 3 story mall where I was able to find some inexpensive cigars to enjoy by the rooftop pool along with a very reasonably priced cafe americano from the same mall & both on the first floor. I walked most places, took Uber when it was either too hot or raining, but I walked to & from an acupuncturist, a massage spot where for $50,000cop I was able to get an hour long, very detailed, foot & hand massage. The hotel itself is nice, air conditioning worked well in my room, I was able to connect my laptop to the TV with an HDMI cord I travel with, the hot water & water pressure in the shower were great amenities I didn’t anticipate. The not so great: the design of the hotel is such that the 1st floor parking garage has openings above it that run all the way up to the 5th floor along some of the rooms, so when someone toots their horn, started their car, slammed a car door, talked loudly, etc, it was heard. Sometimes it was early in the morning, but for the most part it wasn’t that big of a deal, usually the sun was already up 😂 The rooftop pool is small, the steam room is a “by request only” situation & the handle is metal, so do with that what you will. The restaurant is pretty good, the complimentary eggs to order were tasty w/cilantro, salt & pepper added. The staff was consistently polite.
Stayed 1 night in Jul 2024

6/10 Okay

BARRY

Stayed 1 night in Mar 2025

10/10 Excellent

jorge

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Daniele

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice and extremely helpful. The hotel needs renovating but they are trying really hard with what they have. The mattress was like cement, I had a reservation for 4 nights, I left after the first.
Stayed 4 nights in Nov 2024

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy Bueno

Cómodo, buen servicio, buen internet...la zona no es muy bonita pero al fin y al cabo yo no iba para salir por la zona
Stayed 1 night in Oct 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Excelente lugar, lo repito y lo recomiendo
Stayed 1 night in Oct 2024

10/10 Excellent

Yoana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción

El lugar muy bonito, limpio, agradable. El personal muy amable.
Stayed 1 night in Oct 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Yarai

Liked: Cleanliness, staff & service
En las habitaciones se escucha mucho el ruido de la calle principal. El área del hotel está bien durante el día, pero por la noche es un poco solitario.
Stayed 3 nights in Sep 2024

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service
Zimmer und Bad könnten moderner eingerichtet sein. Fenster in meinem Zimmer war leider nicht isoliert, daher war der Straßenlärm und der vor dem Fenster angebrachte Ventilator zu hören. Personal sehr freundlich. Frühstück hervorragend
Stayed 7 nights in Sep 2024