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Holiday Inn Bucaramanga Cacique by IHG

3.5 star property
Family-friendly hotel with 2 restaurants connected to a shopping center in Bucaramanga

Choose dates to view prices

Photo gallery for Holiday Inn Bucaramanga Cacique by IHG

Outdoor pool
Suite, 1 King Bed, Non Smoking | Living room | TV, pay movies
1 bedroom, premium bedding, down comforters, minibar
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 bars/lounges, rooftop bar
Travelers love this family-friendly retreat with practical amenities. Enjoy two restaurants with international cuisine, a playground for kids, on-site shopping, a poolside bar, and the Sol & Vida spa. Free in-room WiFi keeps everyone connected.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room

1 bedroom, premium bedding, down comforters, minibar

Premium Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, minibar

Standard Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower) | 1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom (Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | 1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Double Beds (High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Transversal Oriental Con Calle 93, Bucaramanga, Santander, 68001

What's nearby

  • Cacique Shopping Mall - 1 min walk - 0.0 miles
  • Cabecera Shopping Mall - 2 min drive - 1.1 miles
  • Cardiovascular Foundation of Colombia - 4 min drive - 2.4 miles
  • Canaveral Mall - 4 min drive - 2.5 miles
  • Clínica Foscal Internacional - 4 min drive - 2.8 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 33 min drive

Restaurants

  • ‪Plazoleta de Comidas - ‬1 min walk
  • ‪Chiflas CC El Cacique - ‬1 min walk
  • ‪El Gualilo - ‬1 min walk
  • ‪Sky Bar Hotel Holiday Inn Bucaramanga Cacique - ‬1 min walk
  • ‪Burger King - ‬5 min walk

About this property

Holiday Inn Bucaramanga Cacique by IHG

Family-friendly hotel located in Sotomayor
At Holiday Inn Bucaramanga Cacique by IHG, you can look forward to a poolside bar, a terrace, and shopping on site. Indulge in a massage at Sol & Vida, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to a coffee shop/cafe and a playground, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A ballroom, multilingual staff, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 190 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Art supplies and free infant beds
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

Similar properties

Sundeck

Hotel Dann Carlton Bucaramanga

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
9.2 out of 10, Wonderful, 1,006 reviews
Hotel Dann Carlton Bucaramanga

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: COP 34,000 for adults and COP 20,800 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1622 Restaurant
  • Bucayba GastroBar
  • Piatti dal Cielo

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4,176 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately COP 34000 for adults and COP 20800 for children
  • Airport shuttle fee: COP 40000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: COP 40000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Bucaramanga
Holiday Inn Bucaramanga Cacique
Holiday Inn Cacique
Holiday Inn Cacique Hotel
Holiday Inn Cacique Hotel Bucaramanga
Holiday Inn Bucaramanga Cacique Hotel

Frequently asked questions

Does Holiday Inn Bucaramanga Cacique by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–6:00 PM.

Is Holiday Inn Bucaramanga Cacique by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Bucaramanga Cacique by IHG?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Holiday Inn Bucaramanga Cacique by IHG?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

What time is check-out at Holiday Inn Bucaramanga Cacique by IHG?

Check-out is at 1 PM.

Does Holiday Inn Bucaramanga Cacique by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 40000 per vehicle applies.

Where is Holiday Inn Bucaramanga Cacique by IHG located?

This family-friendly Bucaramanga hotel is located in a shopping district, within 1 mi (2 km) of Cacique Shopping Mall, La Flora Ecological Park, and University of Santander. Cabecera Shopping Mall and Acropolis Shopping Mall are also within 2 mi (3 km).

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Holiday Inn Bucaramanga Cacique by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 665 out of 899 reviews
Rating 8 - Good. 163 out of 899 reviews
Rating 6 - Okay. 38 out of 899 reviews
Rating 4 - Poor. 17 out of 899 reviews
Rating 2 - Terrible. 16 out of 899 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, big room, comfortable beds
Stayed 1 night in Sep 2025

10/10 Excellent

Vakhtang

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Koffi Stanislas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place well located in a quiet and safe environment.
Stayed 2 nights in Aug 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y calidad de hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Liked: Amenities
Everything was excellent
Stayed 5 nights in Aug 2025

10/10 Excellent

jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great the view was amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice roomsand restaurants. Friendly and helpful staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities
Excellent service great location very friendly employees . Beautiful pool and nice view. My family really enjoy everything.
Stayed 3 nights in Jul 2025

10/10 Excellent

León

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 4 nights in Aug 2025

10/10 Excellent

Edwin

Liked: Cleanliness, property conditions & facilities
Great Hotel, friendly staff. Very confortable rooms with great amenities. I recommend if your coming to visit the area!
Stayed 1 night in Jun 2025

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! I enjoyed it very much!
Stayed 5 nights in Jun 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to spend the day.
Stayed 1 night in Apr 2025

10/10 Excellent

Warren

Liked: Amenities
All good
Stayed 2 nights in Jun 2025

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar
Stayed 1 night in Apr 2025

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at Holiday Inn Bucaramanga Cacique. The staff provided excellent service throughout my visit. The restaurant food was delicious, and I really appreciated the room service available until midnight. Highly recommended for both comfort and convenience.
Stayed 6 nights in Jun 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this hotel and it's a great location. Having the Centro Comercial Cacique mall next door is extremely convenient.
Stayed 4 nights in May 2025

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good and room service was excellent. Just bad WiFi and tv connection.
Stayed 1 night in Jul 2025

10/10 Excellent

ESTHEFANIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Stayed 2 nights in May 2025

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 3 nights in May 2025

8/10 Good

Franklin A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

El hotel es excelente siempre me hospedo cuando estoy en bucaramanga - en esta última oportunidad me alojé en la habitación 1514 pero el aire acondicionado estaba muy ruidoso
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely I will be back

This Hotel is amazing
Stayed 6 nights in Jan 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Es un buen hotel lo recomiendo me gustaría que las camas fueran un poco más grandes, tiene un excelente desayuno siempre que viajo a bucaramanga me hospedo ahí.
Stayed 1 night in May 2025

10/10 Excellent

jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE bien sea plan familiar o social

Siempre que viajo a Bucaramanga me hospedo en el Holiday Inn, me gusta por las atenciones la ubicación obvio la infraestructura del hotel
Stayed 6 nights in Apr 2025

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