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The Hotel

4.0 star property
Luxury hotel with a full-service spa and a 24-hour fitness center

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Photo gallery for The Hotel

Exterior
Reception
Exterior
Splendour Suite (lounge access) | City view
Panorama Suite (lounge access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Panorama (lounge access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Vista Room

Superior Vista Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Vista Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Bathrobes
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Panorama Suite (lounge access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Day bed
Egyptian cotton linens
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Panorama corner (lounge access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Splendour Suite (lounge access)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Day bed
Egyptian cotton linens
Blackout drapes/curtains
  • 94 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
38 Boulevard de Waterloo, Brussels, 1000

What's nearby

  • Place du Grand Sablon - 7 min walk - 0.4 miles
  • Royal Museums of Fine Arts of Belgium - 7 min walk - 0.4 miles
  • Royal Palace of Brussels - 9 min walk - 0.5 miles
  • Manneken Pis Statue - 14 min walk - 0.8 miles
  • La Grand Place - 17 min walk - 0.9 miles

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪La Fabrique en Ville - ‬1 min walk
  • ‪Buddy Buddy - ‬3 min walk
  • ‪Cospaia - ‬2 min walk
  • ‪Panorama Lounge @ The Hotel. Brussels - ‬1 min walk
  • ‪Hôtel Mérode - ‬3 min walk

About this property

The Hotel

Luxury upscale hotel near Place du Grand Sablon
Located close to Egmont Palace and Place du Petit Sablon, The Hotel provides an art gallery on site, dry cleaning/laundry services, and a bar. Treat yourself to a body treatment, a facial, or a massage at The Urban Spa by CODAGE, the onsite spa. The on-site restaurant, The Iris, offers breakfast, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with a 24-hour gym and a conference center.
Additional perks include:
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Free newspapers, luggage storage, and a vending machine
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 422 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Smart TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Full-service spa

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference center

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (217 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

Frequently asked questions

Is The Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Hotel?

Self parking is available for EUR 35 per day.

What time is check-in at The Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Hotel located?

Located in Upper Town, this luxury hotel is within a 10-minute walk of Egmont Palace, Place du Petit Sablon, and Law Courts of Brussels. Place du Grand Sablon and Royal Museums of Fine Arts of Belgium are also within 10 minutes. Louise-Louiza Station is only a 2-minute walk and Poelaert Tram Stop is 5 minutes.

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The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 768 out of 1204 reviews
Rating 8 - Good. 287 out of 1204 reviews
Rating 6 - Okay. 77 out of 1204 reviews
Rating 4 - Poor. 37 out of 1204 reviews
Rating 2 - Terrible. 35 out of 1204 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Great service, amazing location, and awesome room and amenities…well done! Will be back
Stayed 2 nights in May 2025

10/10

Beautiful hotel. Great location, beautiful room
Stayed 1 night in May 2025

10/10

Great location and hotel
Stayed 1 night in Apr 2025

10/10

I always stay there, perfect Service, lovely breakfast, very nice neighbourhood.
Stayed 2 nights in May 2025

10/10

Great for summit
Stayed 1 night in Mar 2025

8/10

Self service and easy checkin
Stayed 2 nights in Jun 2025

10/10

Amazing views from the room. Access to the spa and panoramic lounge were a bonus, with probably one of the best views from a sauna. Staff all very friendly and helpful. We will definitely return on our next visit to Brussels.
Stayed 2 nights in May 2025

10/10

Just an amazing hotel in the greatest location in Brussels and within walking distance of the many great attractions, restaurants and bars. Just wake up a bit later on Sunday am as it’s quite lively in front of the hotel from the Saturday night life.
Stayed 3 nights in May 2025

10/10

It was a nice hotel with the incredible view
Stayed 2 nights in Mar 2025

10/10

Enjoyed every bit of it.
Stayed 2 nights in May 2025

10/10

A beautiful hotel - very central with spectacular views of Brussels. Staff were friendly and extremely helpful.
Stayed 2 nights in Apr 2025

8/10

Restaurant was a little slow in service but food was good
Stayed 1 night in May 2025

10/10

Recommended! Lovely hotel. We had a fantastic view. Great beds. Very good breakfast
Stayed 3 nights in May 2025

10/10

Amazing
Stayed 1 night in May 2025

10/10

A wonderful, professional setting. Helpful front desk staff. Would definitely return! Thank you.
Stayed 2 nights in May 2025

10/10

The hotel was absolutely beautiful. The accommodations were incredible! Beds were so comfy, room was clean, and the showers were fantastic!
Stayed 3 nights in Mar 2025

10/10

Convenience and cleanliness
Stayed 2 nights in May 2025

8/10

It was noisy all the time
Stayed 3 nights in Jun 2025

10/10

Excellent and very good well managed Definitely will recommend to anyone looking a hotel in Brussel city
Stayed 2 nights in Feb 2025

10/10

Great
Stayed 1 night in Apr 2025

10/10

It was very nice clean
Stayed 3 nights in Mar 2025

8/10

Good hotel not plus
Stayed 3 nights in Apr 2025

10/10

We had a perfect stay in this Hotel :)
Stayed 4 nights in Dec 2024

10/10

Wonderful place.
Stayed 2 nights in Dec 2024

10/10

Perfect treatment !
Stayed 2 nights in Mar 2025