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pentahotel Brussels City Centre

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for pentahotel Brussels City Centre

Bar (on property)
Lobby
Exterior
penta Plus Room | Premium bedding, in-room safe, blackout drapes, free WiFi
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking available
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for penta Plus Room

penta Plus Room | Premium bedding, in-room safe, blackout drapes, free WiFi

penta Plus Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Penta Junior Suite

Premium bedding, in-room safe, blackout drapes, free WiFi

Penta Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Standard Room

Premium bedding, in-room safe, blackout drapes, free WiFi

penta Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Single Room

Premium bedding, in-room safe, blackout drapes, free WiFi

penta Single Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Chaussee De Charleroi 38, Brussels, 1060

What's nearby

  • Avenue Louise - 4 min walk - 0.2 miles
  • Place du Grand Sablon - 16 min walk - 0.9 miles
  • Royal Palace of Brussels - 4 min drive - 1.3 miles
  • European Union Parliament Building - 6 min drive - 1.8 miles
  • La Grand Place - 6 min drive - 1.6 miles

Getting around

  • Faider Tram Stop - 2 min walk
  • Brussels-Chapel Station - 18 min walk
  • Brussels Airport (BRU) - 22 min drive

Restaurants

  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬3 min walk
  • ‪Le Prince - ‬1 min walk
  • ‪Ciao Bella - ‬3 min walk
  • ‪Stella - ‬1 min walk
  • ‪Loui Bar & Restaurant - ‬3 min walk

About this property

pentahotel Brussels City Centre

Luxury eco-certified hotel near Avenue Louise
Royal Palace of Brussels is located near pentahotel Brussels City Centre, which provides a free daily manager's reception, a coffee shop/cafe, and an arcade/game room. The on-site Modern European cuisine restaurant, Pentalounge, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, a front-desk safe, and local meal delivery service
  • ATM/banking services, a banquet hall, and concierge services
  • Guest reviews give top marks for the helpful staff, first-rate property condition, and location
Room features
All 202 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch Smart TVs with satellite channels
  • Refrigerators, freezers, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 26 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 29 for adults and EUR 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 55; reservation required

Restaurants on site

  • Pentalounge

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Books
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 3,261 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • LED lighting
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 44 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 25 per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.5 for children
  • Covered self parking fee: EUR 26 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night
  • Hosted evening meal: EUR 55

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Brussels Center Louise
Mercure Brussels Center Louise
Mercure Brussels Center Louise Belgium
Mercure Brussels Center Louise Hotel Saint-Gilles
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Pentahotel Brussels City Centre Belgium
Pentahotel Brussels City
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels

Frequently asked questions

Is pentahotel Brussels City Centre pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at pentahotel Brussels City Centre?

Self parking is available for EUR 26 per day.

What time is check-in at pentahotel Brussels City Centre?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at pentahotel Brussels City Centre?

Check-out is at noon.

Where is pentahotel Brussels City Centre located?

This family-friendly hotel is located in the city center, within 1 mi (2 km) of Avenue Louise, Royal Palace of Brussels, and European Union Parliament Building. La Grand Place is 1.3 mi (2.1 km) away. Faider Tram Stop is only a 2-minute walk and Stéphanie Tram Stop is 3 minutes.

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pentahotel Brussels City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1001 reviews
Rating 8 - Good. 325 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the rooms were top notch
Stayed 1 night in Apr 2025

10/10 Excellent

Darren Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Just a great hotel with great staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous 3 night stay in this quirky hotel. Close to everything. Super clean and exceptionally friendly and helpful staff. We would certainly stay here again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay in this hotel, great staff, and excellent breakfast, would definitely recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar open up to 24 hours, but very well secured and quiet
Stayed 2 nights in Mar 2025

10/10 Excellent

Giovana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel, staff was accommodating and friendly. We had to switch rooms twice due technical issues but they were extremely prompt with that and we had an overall positive experience. Would not only stay again but also recommend to friends and family.
Stayed 1 night in Mar 2025

8/10 Good

Anne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and clean and the breakfast buffet fantastic. The only downside is for anyone who is a light sleeper we could hear trams all night and a lot of noise from other rooms, however there is sn option to have a quiet room so maybe that would be better. Overall location good, bed comfy, I would stay again just gave a quiet room
Stayed 3 nights in Apr 2025

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, friendly staff and great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Artour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very friendly and helpful staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, a lot of space available for guests
Stayed 5 nights in Feb 2025

8/10 Good

Phillip Derek Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely outstanding. Very friendly and helpful. The room was clean and spacious.
Stayed 1 night in Mar 2025

8/10 Good

Taulant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a little dated but perfect location and close to everything.
Stayed 4 nights in Nov 2024

10/10 Excellent

Guy Collins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very welcoming place with a very good Restaurant, Bar and Lounge at the same time
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great location for visiting the city, also great bar in the hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

It's a Good Thing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic accommodation option

Great option for a vibey stay in Brussels.
Stayed 1 night in Nov 2024

10/10 Excellent

Fahima

Liked: Amenities
So good, excellent service, receptionist man helped us a lot!! Hundred percent recommend!
Stayed 1 night in Feb 2025

8/10 Good

Domagoj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good.
Stayed 3 nights in Mar 2025

10/10 Excellent

It's a Good Thing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vibey hotel

Great vibe - fantastic area
Stayed 6 nights in Nov 2024

10/10 Excellent

James

Liked: Staff & service, room comfort

Great hotel

Great hotel in a good location- close to Ixelles, tram stop, and 30 min walk to Grand Plac. Bed was very comfy, breakfast was excellent, and there's a nice vibe in the hotel reception area with comfy seats and music.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base to explore the city

A great hotel with very friendly and helpful staff. The room was clean and comfortable, The ‘lounge’ was a great asset whether as a place to work during the day or for a few drinks/dinner in the evening. The breakfast was also well worth the additional cost
Stayed 3 nights in Jan 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hip hotel where you check in at a bar. The rooms were spacious and I like that you can control the room temperature. Location is fantastic and safe, and walkable to many great food options. The gym was also nice and had enough variety for me to get a good workout.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was good

Hotel was good, had a bit of a damp smell in the room but the windows opened a bit to let some air in. Wasn’t much happening around the hotel in evening
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Good restaurant food and wonderful staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pat

Liked: Amenities, property conditions & facilities
Highly recommend. Great breakfast comfortable and welcoming common areas. Perfect location for walking and exploring historic Brussels
Stayed 3 nights in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pentahotel was really nice, modern and had great facilities. The hotel is on the road and if you have a room that overlooks the road it can be quite noisy with trams, cars and people leaving the bar in the early hours but overall it was a good stay.
Stayed 3 nights in Dec 2024