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Novotel Brussels Airport

3.5 star property
Family-friendly hotel with free airport shuttle connected to the convention center in Machelen

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Photo gallery for Novotel Brussels Airport

Exterior
Reception
Children's play area - outdoor
Superior Room, Multiple Beds (Premium) | Minibar, in-room safe, desk, laptop workspace
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Premium)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed (Premium)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds (Premium)

Superior Room, Multiple Beds (Premium) | Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds (Premium)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)

Holiday Inn Express Brussels Airport by IHG

  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 202 reviews
Holiday Inn Express Brussels Airport by IHG

About the neighborhood

Map
Da vinci laan 25, Bedrijvenzone Diegem-Vuurberg, Machelen, Flemish Brabant, 1831

What's nearby

  • NATO Headquarters - 4 min drive - 2.3 miles
  • Cliniques Universitaires Saint-Luc - 6 min drive - 4.3 miles
  • Atomium - 10 min drive - 8.0 miles
  • Tour & Taxis - 15 min drive - 7.0 miles
  • La Grand Place - 15 min drive - 8.6 miles

Getting around

  • Eurocontrol Tram Stop - 4 min drive
  • Zaventem Station - 15 min walk
  • Brussels Airport (BRU) - 4 min drive

Restaurants

  • ‪Crowne Plaza Restaurant - ‬4 min walk
  • ‪Van der Valk Hotel Bar - ‬4 min drive
  • ‪Excelsior Snack - ‬5 min drive
  • ‪Tasty Corner - ‬5 min walk
  • ‪Da Lino - ‬14 min walk

About this property

Novotel Brussels Airport

Family-friendly hotel near NATO Headquarters
Located close to Brabantse Golf and Cliniques Universitaires Saint-Luc, Novotel Brussels Airport provides a free roundtrip airport shuttle, a terrace, and a coffee shop/cafe. The on-site restaurant, Foodsquare, offers breakfast and lunch. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A gift shop, multilingual staff, and tour/ticket assistance
  • A vending machine, a water dispenser, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 209 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • LCD TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Foodsquare
  • Wurlitzer Bar

Things to do

  • Arcade/game room
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,358 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (47 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Brussels Airport Novotel
Novotel Brussels Airport
Novotel Hotel Brussels Airport
Novotel Brussels Airport Hotel
Novotel Brussels Airport Hotel
Novotel Brussels Airport Machelen
Novotel Brussels Airport Hotel Machelen

Frequently asked questions

Is Novotel Brussels Airport pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Brussels Airport?

Self parking is available for EUR 12 per night.

What time is check-in at Novotel Brussels Airport?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Brussels Airport?

Check-out is at noon.

Does Novotel Brussels Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–10:30 PM at scheduled times.

Where is Novotel Brussels Airport located?

This family-friendly Machelen hotel is located near the airport, 2.7 mi (4.3 km) from NATO Headquarters, and within 6 mi (10 km) of Brabantse Golf and Cliniques Universitaires Saint-Luc. Woluwe Shopping Centre and Tour & Taxis are also within 9 mi (15 km). Zaventem Station is 15 minutes by foot and Diegem Station is 25 minutes.

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Novotel Brussels Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 1002 reviews
Rating 8 - Good. 312 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Preston

Liked: Staff & service, property conditions & facilities
Simple, close to airport
Stayed 1 night in May 2025

8/10 Good

Hongtao

Liked: Staff & service
It's wonderful hotel if you'll transfer another flight in Brussels airport.
Stayed 2 nights in Apr 2025

8/10 Good

Pollen

Liked: Cleanliness, amenities
Good clean property with a convenient shuttle service to the Brussels airport ! Very comfortable and a good price for ordinary travel!
Stayed 1 night in May 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the buffet breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Nageshwari

Liked: Amenities, property conditions & facilities
Pretty close to airport and shuttle service is very nice. Not many options for dining. Around the property lot of construction going on
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
within walking distance from airport & train station
Stayed 1 night in Apr 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service
Stayed here for one night as needed to be close to the airport. Check in staff very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to the airport so you hear the airplanes, buses and vehicles. However, the property is conveniently located close to the airport and offers a shuttle service.
Stayed 1 night in Apr 2025

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was close to airport and they offered a free shuttle starting at 6 AM. Rooms were very spacious and clean. Would stay again given convenience to airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the Brussels Airport and they have a free shuttle service. It was a good stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Dec 2024

6/10 Okay

Kimberly

Liked: Staff & service, property conditions & facilities
The dinner buffet price was outrageous - the most we paid for a meal our whole time in Europe. And the food wasn't good.
Stayed 1 night in Apr 2025

10/10 Excellent

SUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent overnight stay!

Really convenient for a stay due to an overnight flight transfer. I appreciated the transfer bus too which was free. Staff very friendly and welcoming and the room was comfortable and clean.
Stayed 1 night in Dec 2024

8/10 Good

Roch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay before going back to airport
Stayed 1 night in Oct 2024

8/10 Good

Kristine

Liked: Cleanliness, property conditions & facilities
Clean quiet and convenient to airport
Stayed 1 night in Oct 2024

4/10 Poor

Nageshwari

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location and transportation are good. Property cleanliness and maintenance are very poor. No good restaurant. Nothing satisfactory
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is for people flying in and out- nowhere near the Grand Center etc., but that’s not the point. Clean and convenient place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

I had a short but pleasant stay at this hotel. The hospitality team was friendly, and the hotel was clean and quiet. The price offered great quality for money. Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, good food, friendly staff. Would definitely stay here again.
Stayed 1 night in Aug 2024

8/10 Good

keith

Convenient and the staff is nice.
Stayed 5 nights in Jul 2024

10/10 Excellent

Adam

Liked: Amenities
Very close to airport and very nice people I highly recommend
Stayed 1 night in Sep 2024

6/10 Okay

Li

Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel close to the Brussels airport. However, everything needs to pay, including early check-in, parking, and even weighing your luggage. The hotel food is expensive, and there is not many options close by unless you go back to the airport for dining. Still, the facility is quite new and the room is spacious and well-equipped.
Stayed 1 night in Mar 2025

10/10 Excellent

ARTURO

Liked: Cleanliness, amenities
Great location and value for being close to airport and transportation
Stayed 2 nights in Aug 2024

10/10 Excellent

Petra C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of this hotel. Very close to the airport and train station which is underneath the airport complex. I choose this hotel because of the convenient and free airport shuttle. The hotel is nice and clean. The staff very kind and helpful. The hotel has a small restaurant. My stay was very pleasant.
Stayed 1 night in Jan 2025