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Novotel Brussels Airport

Property class: 3.5

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Meeting facility - Novotel Brussels Airport (Machelen)
A hotel room with a bed, a desk, a chair, a suitcase, and a painting on the wall. - Novotel Brussels Airport (Machelen)
A modern interior with large windows, multiple seating areas, and a potted plant. - Novotel Brussels Airport (Machelen)
A modern building with a restaurant sign, large windows, and a distinctive roof structure. - Novotel Brussels Airport (Machelen)
A modern hotel with a rooftop patio featuring outdoor seating and a large umbrella. - Novotel Brussels Airport (Machelen)
Located close to Brabantse Golf and Cliniques Universitaires Saint-Luc, Novotel Brussels Airport provides a free roundtrip airport shuttle, a terrace, and a garden. The on-site restaurant, Foodsquare, offers breakfast and lunch. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Double Bed (Premium)

A hotel room with a bed, desk, TV, and a lamp.

Superior Room, 1 Double Bed (Premium)

8.0 out of 10
Very good
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, Multiple Beds (Premium)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Room, Multiple Beds (Premium)

9.0 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds
  • Free WiFi

View all photos for Superior Room, 1 Double Bed

A hotel room with two beds, a desk with a laptop, a chair, a suitcase, and a window with curtains.

Superior Room, 1 Double Bed

8.6 out of 10
Excellent
(102 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a wooden headboard, a nightstand, a bathroom with a sink and mirror, and a sliding door.

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(30 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Diegem neighborhood, Novotel Brussels Airport is connected to the convention center. Royal Palace of Brussels and La Grand Place are notable landmarks, and travelers looking to shop may want to visit Woluwe Shopping Centre. Brabantse Golf and Cliniques Universitaires Saint-Luc are two other places to visit that come recommended. Visit our Machelen travel guide
Map
Da vinci laan 25, Bedrijvenzone Diegem-Vuurberg, Machelen, Flemish Brabant, 1831

What's nearby

  • A modern glass building with multiple flags, under a clear blue sky with a few clouds.
    NATO Headquarters
    4 min drive - 2.9 miles
  • A spherical structure with a reflective surface against a clear blue sky.
    Atomium
    12 min drive - 8.7 miles
  • A grand, ornate building with intricate architectural details and a large open square in front.
    La Grand Place
    17 min drive - 9.2 miles
  • Skyhall
    3 min drive - 1.1 miles
  • Chateau Marga
    3 min drive - 1.8 miles

Getting around

  • Eurocontrol Tram Stop
    4 min drive
  • Zaventem Station
    17 min walk
  • Brussels Airport (BRU)
    8 min drive

Restaurants

  • JAVA Coffee House
    5 min drive
  • Belle & Belge
    5 min drive
  • Nanaban By Takumi
    17 min walk
  • EXKi
    5 min drive
  • Crowne Plaza Restaurant
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 10:30 PM at scheduled times
  • Self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Foodsquare
  • Wurlitzer Bar

Things to do

  • Arcade/game room
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,358 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (47 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1972
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.80 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Frequently asked questions

Is Novotel Brussels Airport pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 15 per night.

What time is check-in at Novotel Brussels Airport?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Brussels Airport?

Check-out is at noon.

Does Novotel Brussels Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4:00 AM–10:30 PM at scheduled times.

Where is Novotel Brussels Airport located?

Located near the airport, this family-friendly hotel is within 6 mi (10 km) of Brabantse Golf, Cliniques Universitaires Saint-Luc, and Woluwe Shopping Centre. European Union Parliament Building and Royal Palace of Brussels are also within 9 mi (15 km). Zaventem Station is 17 minutes by foot and Diegem Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Brussels Airport Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 514 out of 1006 reviews
Rating 8 - Good. 315 out of 1006 reviews
Rating 6 - Okay. 106 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Krutarth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, minutes from airport and free shuttle in morning was perfect.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Not much to say. Decent size room, decent shower, decent restaurant. Just... decent.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kristian Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay in with the family. Location is top sorroundee
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean, breakfast was great and the staff were very helpful. Will definitely be coming back.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Clean and well presented room. Very efficient shuttle service both ways. Helpful staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, excellent breakfast, great staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service
Near the airport, easy access by walking with light luggage. Clean rooms, friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff were excellent and exceptional. Will definitely stay there again whenever I’m in Brussels.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service worked well and the room was comfortable. Staff were all helpful.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for the airport. Free shuttle bus is great
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Rohit

Good location , shuttle service to airport. Restruant is not great. Room are also quite old.
Stayed 1 night in May 2026
Verified review

8/10 Good

Stig

Liked: Cleanliness, staff & service
Good location close to the airport.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to and from by shuttle, close to the airport, nice hotel with great rooms. Clean, nice bathroom, great sleep.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
I usually only stay here at the end of a business trip. It is super convenient to catch early flights from the BRU airport and they have a good shuttle service to the airport. My only complaint, and I don’t know when it started, but the last two times I’ve stayed, the restaurant was only serving an overpriced (€30+), sub-par, cafeteria style buffet for dinner. No other menu items.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Cristian

Liked: Cleanliness, staff & service, amenities
Just a airport hotel. Actually the bacon burger in the restaurant is GREAT
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Abril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staff was friendly and the shuttle runs every 30 minutes from the airport to the hotel. My room was next to the staff-restaurant door so it was pretty noisy from around 5 am.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Y

Liked: Cleanliness, staff & service
Clean room, good staff
Stayed 1 night in Oct 2025
Verified review

8/10 Good

ValerieLyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & convenient
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for an airport hotel, this was very nice indeed! quite close to the terminal (10 min shuttle ride), and car rental return sites (also around 10 minutes) with a surprisingly nice restaurant. Room had a tiny room just for the toilet - odd, but not a big deal and possibly convenient for some situations. Decent value too.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Rahila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part was easy pick up and drop off from airport.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, airport shuttle was a plus. Restaurant was rather mediocre, but we were able to walk to other food options nearby. Staff was friendly.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Saydi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Airport Hotel with Shuttle Service Perfect for an overnight stay when connecting flights. The free shuttle makes it very convenient, and everything works just as needed for a short stay.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport
Stayed 1 night in Jun 2025
Verified review

8/10 Good

adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, had checked in online but it took awhile to get checked in on arrival. Menu was limited and overpriced
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Stephen Bernard

Liked: Cleanliness, staff & service, amenities
The room was great, clean ans spacious. The most outstanding thing was the staff, in particular Carl, he helped me with a couple of issues, thanks.
Stayed 1 night in Jan 2026