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Jam Hotel Brussels

Pet-friendly hotel with a full-service spa connected to a shopping center in Brussels

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Photo gallery for Jam Hotel Brussels

Interior
Outdoor pool
Sauna, hot stone massages, deep-tissue massages, Swedish massages
Family Room (For 6) | 1 bedroom, premium bedding, in-room safe, desk
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Pet friendly
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, premium bedding, in-room safe, desk

Quadruple Room

Highlights

Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Premium bedding
Separate bedroom
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds and 1 Queen Bed

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, in-room safe, desk

Double Room

Highlights

Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Premium bedding
Separate bedroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Accessible

Single Room, Accessible | 1 bedroom, premium bedding, in-room safe, desk

Single Room, Accessible

Highlights

Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Premium bedding
Separate bedroom
Hair dryer
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, in-room safe, desk

Triple Room

Highlights

Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Premium bedding
Separate bedroom
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Room (For 5)

Family Room (For 5) | 1 bedroom, premium bedding, in-room safe, desk

Family Room (For 5)

Highlights

Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Premium bedding
Separate bedroom
Hair dryer
  • 25 sq m
  • Sleeps 5
  • 3 Twin Bunk Beds and 1 Queen Bed

View all photos for Family Room (For 6)

Family Room (For 6) | 1 bedroom, premium bedding, in-room safe, desk

Family Room (For 6)

Highlights

Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Premium bedding
Separate bedroom
Hair dryer
  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

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About the neighborhood

Map
132 Chaussée de Charleroi, Brussels, Bruxelles, 1060

What's nearby

  • Avenue Louise - 6 min walk - 0.4 miles
  • Place du Grand Sablon - 3 min drive - 1.1 miles
  • Royal Palace of Brussels - 3 min drive - 1.3 miles
  • European Union Parliament Building - 5 min drive - 1.3 miles
  • La Grand Place - 6 min drive - 1.6 miles

Getting around

  • Janson Tram Stop - 2 min walk
  • Brussels-Luxembourg Station - 6 min drive
  • Brussels Airport (BRU) - 33 min drive

Restaurants

  • ‪Jackie - ‬2 min walk
  • ‪Jat Cafe - ‬1 min walk
  • ‪Le Pavillon - ‬3 min walk
  • ‪Jam Hotel rooftop - ‬1 min walk
  • ‪Ma Jolie - ‬1 min walk

About this property

Jam Hotel Brussels

Hotel near Avenue Louise
Take advantage of a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services at Jam Hotel Brussels. Indulge in a deep-tissue massage and a facial at Atsukan Wellness, the onsite spa. In addition to 2 bars and a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Massage treatment rooms, multilingual staff, and luggage storage
  • An elevator, smoke-free premises, and a front-desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 80 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and printers. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and travel cribs
  • Free tea bags/instant coffee and electric kettles
  • Tubs or showers, free toiletries, and hair dryers
  • 60-cm LCD TVs with satellite channels
  • Heating, portable fans, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open select days
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Portable fan
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The Spa is open Wednesday-Sunday 10 AM-9 PM.

Renovations and closures

The following facilities or services will be unavailable from July 21 2025 to August 7 2025 (dates subject to change):
  • Dining venue(s)
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Uncovered self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Property Registration Number 300008

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Jam Hotel Brussels Hotel
Jam Hotel Brussels Brussels
Jam Hotel Brussels Hotel Brussels

Frequently asked questions

Does Jam Hotel Brussels have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

Is Jam Hotel Brussels pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Jam Hotel Brussels?

Self parking is available for EUR 15 per day.

What time is check-in at Jam Hotel Brussels?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Jam Hotel Brussels?

Check-out is at 11:00 AM. Late check-out is available for EUR 25 (subject to availability).

Where is Jam Hotel Brussels located?

Located in Sint-Gillis, this spa hotel is within a 10-minute walk of Horta Museum and Avenue Louise. La Grand Place is 1.6 mi (2.6 km) away. Janson Tram Stop and Faider Tram Stop are within a 5-minute walk.

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Jam Hotel Brussels Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 242 out of 535 reviews
Rating 8 - Good. 169 out of 535 reviews
Rating 6 - Okay. 73 out of 535 reviews
Rating 4 - Poor. 24 out of 535 reviews
Rating 2 - Terrible. 27 out of 535 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!!
Stayed 1 night in Feb 2025

6/10 Okay

michael

Liked: Cleanliness, staff & service
A little too basic for us, wish it had a little more polish. Location was not touristy so if you appreciate that it’s a god place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and clean and nice staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Gaspar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and the staff was great.
Stayed 3 nights in Nov 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities
Very quaint nice place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really trendy hotel. Clean, Quiet and the staff were friendly. Well located for a short walk into town
Stayed 3 nights in Dec 2024

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities
Great night life in bar downstairs, also drawers you can put your bag in and put a lock on while you’re not in the room
Stayed 2 nights in Feb 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jam Hotel was perfect for our family if 5. The children loved the swimming pool and the bed with the sliding doors. All of us slept well and enjoyed a coffee from the personal coffee machine in our room in the morning. In terms of value for money, it really was a bargain!
Stayed 1 night in Feb 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, a bit noisy if you’re on the street side. Street area a bit dirty
Stayed 1 night in Jan 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Jam hotel. Location was great and my son absolutely loved the bunk bed. So cool! Great for families.
Stayed 3 nights in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Super hotel and rooms -- ideal for a family of four. It's so rare to be able to get four beds and so we were delighted. Fantastic service from the staff (friendly, helpful, professional). Very clean. The only slight downside is that it can be little noisy from the road below (with trams and traffic). Not all the rooms are above the road but the four-bed rooms are. However, that's a small concern as overall we were very happy and had an excellent stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant stay at the Jam hotel. Helpful staff, great family room and loved the rooftop bar and pool
Stayed 1 night in Jul 2024

10/10 Excellent

Vjosana

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really friendly, and the room was very clean.
Stayed 1 night in Jul 2024

6/10 Okay

Rebecca L

Liked: Cleanliness, staff & service
The pool was out of order for our entire 4 night stay despite being told it was available to use when we checked in. Clean and convenient otherwise.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joachim Meyer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great trip, was a perfect fit for our family of five.
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel served its purpose. Staff is mixed, some are pleasant and others rude. Would I stay there again, probably not.
Stayed 4 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Was ideal for our family of 2 adults 2 teens. The room was clean, well-appointed , tea/ coffee facilities . Roof top cocktail bar and pool were an amazing added bonus as was the fantastic restaurant. Highly recommended and would definitely stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in this neighborhood! Super close to the tram stations so easy to get around. Loved it!
Stayed 2 nights in Jun 2024

10/10 Excellent

Latrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice. However, someone walk into my room before checkout time
Stayed 1 night in Dec 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quirky hotel in a great location. We had 2 kids with us and they loved the fact that one bunk was hidden away in a box! The rooftop pool and bar was a real bonus too. We only stayed one night but found it very clean and comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Matthieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fine, easy transportation to city center via tramway. Not a lot around but it's ok. Hotel itself is an industrial setting but ok, not very warm feeling
Stayed 2 nights in Dec 2024

8/10 Good

Jens

Liked: Cleanliness
Disliked: Property conditions & facilities

raw look, but OK

Some days before arrival I send an Email and pre booked parking - but I never received an answer and was told at check in the "their small Parking was always full. The architect who designed their bathrooms did obviously not know that wood and water is a very bad combi over time.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little room with comfortable beds

Though it is little dingy and dark on the way to the room, the room itself is clean with all the amenities and conveniently located to Brussels center. There is paid street parking outside the hotel next to the tram lines.
Stayed 1 night in Aug 2024

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Great room, v.good location. Close to the core in it's own funky neighbourhood. Roof top bar is a destination for locals.
Stayed 2 nights in Apr 2024