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ibis Brussels Airport

3.0 star property
Hotel in Machelen with a 24-hour front desk and a coffee shop

Choose dates to view prices

Ibis Brussels Airport sits in Diegem's center, offering a quiet garden setting and convenient coffee shop. The 24-hour front desk provides luggage storage and express check-in/out services that help travelers maximize their time and minimize hassles.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Double Room, 1 Double Bed

8.0 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Bessenveldstraat 17, Diegem, Machelen, 1831

What's nearby

  • Information Technology Museum- Unisys Belgium - 13 min walk - 0.7 miles
  • NATO Headquarters - 2 min drive - 0.9 miles
  • Chateau Marga - 3 min drive - 1.8 miles
  • Atomium - 11 min drive - 9.1 miles
  • La Grand Place - 15 min drive - 7.6 miles

Getting around

  • Eurocontrol Tram Stop - 7 min walk
  • Diegem Station - 15 min walk
  • Brussels Airport (BRU) - 7 min drive

Restaurants

  • ‪Cafeteria - ‬15 min walk
  • ‪Cisco Systems Brussels - ‬16 min walk
  • ‪Van der Valk Hotel Bar - ‬3 min drive
  • ‪Délifrance - ‬3 min drive
  • ‪The Hive - ‬17 min walk

About this property

ibis Brussels Airport

Hotel located in Diegem
You can look forward to a terrace, a coffee shop/cafe, and a garden at ibis Brussels Airport. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a front-desk safe, and a vending machine
  • A 24-hour front desk, an elevator, and smoke-free premises
  • Guest reviews say good things about the overall condition
Room features
All 98 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Similar properties

Daily buffet breakfast (EUR 10 per person)
ibis budget Brussels Airport
  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
7.2 out of 10, Good, 1,001 reviews
ibis budget Brussels Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 14 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 5:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 1 to August 31:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately EUR 18.00 for adults and EUR 9.00 for children
  • Self parking fee: EUR 14.00 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Ibis Brussels Airport
Ibis Hotel Brussels Airport
ibis Brussels Airport Hotel
ibis Brussels Airport Hotel
ibis Brussels Airport Machelen
ibis Brussels Airport Hotel Machelen

Frequently asked questions

Is ibis Brussels Airport pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 14.00 per day.

What time is check-in at ibis Brussels Airport?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at ibis Brussels Airport?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is ibis Brussels Airport located?

Located in Diegem, this hotel is 2.9 mi (4.7 km) from Cliniques Universitaires Saint-Luc and within 6 mi (10 km) of Docks Bruxsel and Cinquantenaire Park. Place Charles Rogier and Woluwe Shopping Centre are also within 6 mi (10 km). Eurocontrol Tram Stop is 7 minutes by foot and Bourget Tram Stop is 10 minutes.

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ibis Brussels Airport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 135 out of 760 reviews
Rating 8 - Good. 318 out of 760 reviews
Rating 6 - Okay. 205 out of 760 reviews
Rating 4 - Poor. 76 out of 760 reviews
Rating 2 - Terrible. 26 out of 760 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maurus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was content. The relation price / quality is good. On the next occasion I shall reconsider to book this ibis Hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean

8/10 Good

Enrico

Liked: Cleanliness, staff & service
Small room
Stayed 1 night in Apr 2023

6/10 Okay

Marco

Liked: Cleanliness

Quick online check-in the evening before but still

Quick online check-in the evening before but still needed to wait for 20 mins. That's really annoying!
Stayed 1 night in Jun 2024

6/10 Okay

Gavin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No tea / coffee in room. No iron either. Breakfast was very poor. Not easy to get to from airport as a lot of the hotels have given up their transport. Staff were friendly and helpful though. It was clean albeit dated. 1 towel - fine as on my own, but difficult if you were a couple I guess! Bed and pillows were acceptable - had worse!
Stayed 1 night in Nov 2022

2/10 Terrible

Megan

Disliked: Staff & service, property conditions & facilities
The hotel is dated and near a refugee camp that is very poorly presented. The area and hotel itself were extremely loud, the corridors remained busy all night. You can hear planes taking off and cars driving along the road. We were quite far outside of the city, so we opted to get food at the hotel, by the way the restaurant is closed on weekends! So we were left with a “light” menu which was just overpriced pasta. I paid €7.50 for a water and €50 for spaghetti, and pizza. The room itself was dated and the mattress kept folding over every time we adjusted the sheet that didn’t fit. There was hair on the wall in the bathroom, and hair/ staines in the toilet. The door to the bathroom also didn’t secure, so make sure you’re comfortable with your guest if you’re not alone. After a terrible night sleep we had to be up at 4:30 am for our flight, the doors were locked and no one was at the desk to let us out. We finally found someone who was extremely rude to us, she just opened the door and went back. We had to walk up the road to catch the bus, and there is no sidewalk out the front. So my wife and I tried to go down the road in the back, however we were confronted by a man in a white Mercedes who slowed down next to us, then pulled up to block the pavement in front of us. We quickly turned around and headed back to the hotel, he followed us back to the hotel lot but wasn’t able to turn in because of a bar! We decided on the front way after that. Be careful if you stay here!!
Stayed 1 night in Mar 2023

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Aug 2025

4/10 Poor

jose

Liked: Staff & service
Disliked: Cleanliness, amenities
Could be better but regular and serious day to day cleaning meeds to be carried out on daily basis. Dust and cobweb are abundant in the room and staff should verify the smooth operating of wifi and tv.
Stayed 1 night in Aug 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came a few days for a conference in a nearby hotel that was more expensive. Exceeded my (moderate) expectations. The chain is in general quite predictable though. Train station is convenient bit quite far away. No commerce, no restaurant at reasonable distance. Walked to downtown but not a great walk.
Stayed 3 nights in May 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel kept up quite well. Decent breakfast and quiet enough for a good sleep. Staff in reception explained which public bus to take to get to the airport the next day. That was kind and really helpful.
Stayed 1 night in Jun 2025

8/10 Good

Wajih

good
Stayed 2 nights in May 2025

4/10 Poor

Afroze

Disliked: Cleanliness, amenities, property conditions & facilities
Not impressed by customer service
Stayed 2 nights in May 2025

6/10 Okay

Gunther

Liked: Cleanliness
Disliked: Staff & service
Der Kollege an der Rezeption hat uns nach der ausgabe 3 von vier Zimmern stehen lassen, und hatte ausgesagt wenn uns was nicht past könnten wir ja wo anders hin gehen
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Hôtel pour un court séjour

Hôtel décevant, odeur de tabac dans la chambre, petit déjeuner banal, carte restaurant limitée. Plutôt cher pour la prestation fournie. En dessous de la qualité habituelle des hôtels Ibis.
Stayed 2 nights in Feb 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Frrok

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr netter personal
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel décevant

Hôtel dans une zone industrielle sans commerce ni restaurant. Celui de l'hôtel offre une carte limitée à des plats basiques (grillades, pâtes...).Il a même été fermé un soir sans préavis, obligeant les clients à manger des pizzas sur les tables du hall. Le petit déjeuner est varié mais loin de la qualité des hôtels de la gamme. Dans la chambre, les sanitaires étaient hors d'âge, usés à cause de récurages abusifs. En revanche, hôtel plutôt calme malgré le survol des avions de l'aéroport à proximité.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hotel

Séjour dans un hôtel propre et petit déjeuner bon et sain
Stayed 3 nights in Dec 2024

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ibis Brussels Airport est un excellent hôtel.

C'est aux environs de 00h00', de la nuit du 24 au 25 novembre 2024,que je suis arrivé à l'hôtel Ibis Brussels Airport - en passant une petit confusion avec Ibis Budget qui est juste à côté - une personne était présente à la réception pour l'accueil: un service d'accueil très satisfaisant. De la réception, dans l'ascenseur, dans le couloir et dans la chambre la propreté exprimait déjà un bon accueil espéré. Dans la chambre tout était bien rangé. La nuit de mon arrivée était très agitée par le vent, le matin une personne ramassait agréablement les feuilles mortes qui tapissaient l'entrée principale de l'hôtel. Le petit déjeuner était bien garanti et proprement présenté. Mon souhait est que Ibis Brussels Airport soit doté d'une navette pour le service de transport de Zaventem à l'hôtel, surtout pour les clients qui arrivent tard dans la nuit.
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Pretty unimpressive. I thought maybe I accidentally checked in at the Budget IBIS. Decent breakfast though.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the airport
Stayed 1 night in Nov 2024

8/10 Good

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel propre et tranquille. Le stationnement est payant. La chambre était propre mais très basique. Cette hotel est situé dans un parc industriel et donc il est assez loin des restaurants ou autres services. Par contre il était pratique pour un vol tôt le matin car il est situé tout près de l'aéroport de Bruxelle.
Stayed 1 night in Jul 2024

2/10 Terrible

richard

Disliked: Cleanliness, property conditions & facilities, room comfort

Inconfort et manque d’hygiène

L’accueil est le seul point positif, le jeune homme très accueillant et avec un sourire et une énergie positive. Mais la chambre, est vraiment pour une nuit de passage pas plus et encore. Le sol est poussiéreux, la salle de bain avec des poils et cheveux des précédents locataires et les draps tachés. Nous avions 3 chambres, dans une il y avait du sang dans les toilettes, horrible. Confort et sonorisation sont vraiment à revoir. Dommage
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

osayande

Liked: Amenities, property conditions & facilities
Cool
Stayed 1 night in Jul 2024

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