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ibis Brussels Airport

3.0 star property
Hotel in Machelen with a 24-hour front desk and a coffee shop

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Reception
Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Restaurant
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Parking available
  • Pet friendly
  • Laundry

Room options

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Showing 2 of 2 rooms

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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ibis budget Brussels Airport

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  • Free WiFi
  • Breakfast available
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7.2 out of 10, Good, 1,000 reviews
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About the neighborhood

Map
Bessenveldstraat 17, Diegem, Machelen, 1831

What's nearby

  • NATO Headquarters - 18 min walk - 1.0 mile
  • Atomium - 11 min drive - 9.1 miles
  • European Union Parliament Building - 13 min drive - 6.6 miles
  • Tour & Taxis - 13 min drive - 4.4 miles
  • La Grand Place - 15 min drive - 7.6 miles

Getting around

  • Eurocontrol Tram Stop - 7 min walk
  • Diegem Station - 15 min walk
  • Brussels Airport (BRU) - 7 min drive

Restaurants

  • ‪Délifrance - ‬3 min drive
  • ‪Van der Valk Hotel Bar - ‬3 min drive
  • ‪Park Diegem - ‬4 min drive
  • ‪Holiday Inn Brussels Airport, an IHG Hotel - ‬9 min walk
  • ‪Excelsior Snack - ‬5 min drive

About this property

ibis Brussels Airport

Hotel located in Diegem
You can look forward to a terrace, a coffee shop/cafe, and a garden at ibis Brussels Airport. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a 24-hour front desk, and an elevator
  • A front-desk safe, smoke-free premises, and a vending machine
  • Guest reviews say good things about the overall condition
Room features
All 98 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 14 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 5:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 1 to August 31:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately EUR 18.00 for adults and EUR 9.00 for children
  • Self parking fee: EUR 14.00 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Ibis Brussels Airport
Ibis Hotel Brussels Airport
ibis Brussels Airport Hotel
ibis Brussels Airport Hotel
ibis Brussels Airport Machelen
ibis Brussels Airport Hotel Machelen

Frequently asked questions

Is ibis Brussels Airport pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at ibis Brussels Airport?

Self parking is available for EUR 14.00 per day.

What time is check-in at ibis Brussels Airport?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at ibis Brussels Airport?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is ibis Brussels Airport located?

Located in Diegem, this hotel is within 1 mi (2 km) of Information Technology Museum- Unisys Belgium and NATO Headquarters. Josaphat Park and Cliniques Universitaires Saint-Luc are also within 3 mi (5 km). Eurocontrol Tram Stop is 7 minutes by foot and Bourget Tram Stop is 10 minutes.

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ibis Brussels Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 131 out of 746 reviews
Rating 8 - Good. 311 out of 746 reviews
Rating 6 - Okay. 204 out of 746 reviews
Rating 4 - Poor. 74 out of 746 reviews
Rating 2 - Terrible. 26 out of 746 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10

good
Stayed 2 nights in May 2025

4/10

Not impressed by customer service
Stayed 2 nights in May 2025

10/10

Excellent
Stayed 1 night in Jan 2025

8/10

Great for the airport
Stayed 1 night in Nov 2024

10/10

I was content. The relation price / quality is good. On the next occasion I shall reconsider to book this ibis Hotel.
Stayed 2 nights in Nov 2024

6/10

Pretty unimpressive. I thought maybe I accidentally checked in at the Budget IBIS. Decent breakfast though.
Stayed 1 night in Nov 2024

10/10

The staff was very friendly and helpful and the rooms were great.
Stayed 1 night in Aug 2022

10/10

Excellent
Stayed 1 night in Aug 2024

8/10

Comfortable stay for 2 nights. Staff friendly and helpful. Room was clean with a good shower, hairdryer, reasonably comfortable bed, soft pillows. Buffet breakfast has a good selection of hot and cold items. The restaurant in the evenings can get busy, as there is not much else in the area. The De Lijn 272 bus stops very close to the hotel (150m) and goes to the airport (15 - 20 mins) or to Brussels Noord.
Stayed 2 nights in Mar 2024

8/10

Nice
Stayed 1 night in Sep 2023

6/10

Quick online check-in the evening before but still needed to wait for 20 mins. That's really annoying!
Stayed 1 night in Jun 2024

10/10

Clean

8/10

Small room
Stayed 1 night in Apr 2023

6/10

The hotel was functional but not stellar. I had anticipated a shuttle service to the airport, but instead was instructed to take a city bus. There was nothing to eat until the restaurant opened at 18:00. The room itself was fine.
Stayed 1 night in Feb 2024

6/10

No tea / coffee in room. No iron either. Breakfast was very poor. Not easy to get to from airport as a lot of the hotels have given up their transport. Staff were friendly and helpful though. It was clean albeit dated. 1 towel - fine as on my own, but difficult if you were a couple I guess! Bed and pillows were acceptable - had worse!
Stayed 1 night in Nov 2022

2/10

The hotel is dated and near a refugee camp that is very poorly presented. The area and hotel itself were extremely loud, the corridors remained busy all night. You can hear planes taking off and cars driving along the road. We were quite far outside of the city, so we opted to get food at the hotel, by the way the restaurant is closed on weekends! So we were left with a “light” menu which was just overpriced pasta. I paid €7.50 for a water and €50 for spaghetti, and pizza. The room itself was dated and the mattress kept folding over every time we adjusted the sheet that didn’t fit. There was hair on the wall in the bathroom, and hair/ staines in the toilet. The door to the bathroom also didn’t secure, so make sure you’re comfortable with your guest if you’re not alone. After a terrible night sleep we had to be up at 4:30 am for our flight, the doors were locked and no one was at the desk to let us out. We finally found someone who was extremely rude to us, she just opened the door and went back. We had to walk up the road to catch the bus, and there is no sidewalk out the front. So my wife and I tried to go down the road in the back, however we were confronted by a man in a white Mercedes who slowed down next to us, then pulled up to block the pavement in front of us. We quickly turned around and headed back to the hotel, he followed us back to the hotel lot but wasn’t able to turn in because of a bar! We decided on the front way after that. Be careful if you stay here!!
Stayed 1 night in Mar 2023

6/10

Der Kollege an der Rezeption hat uns nach der ausgabe 3 von vier Zimmern stehen lassen, und hatte ausgesagt wenn uns was nicht past könnten wir ja wo anders hin gehen
Stayed 3 nights in May 2025

8/10

Stayed 3 nights in May 2025

10/10

Stayed 1 night in Mar 2025

8/10

Stayed 1 night in Feb 2025

6/10

Hôtel décevant, odeur de tabac dans la chambre, petit déjeuner banal, carte restaurant limitée. Plutôt cher pour la prestation fournie. En dessous de la qualité habituelle des hôtels Ibis.
Stayed 2 nights in Feb 2025

6/10

Stayed 1 night in Jan 2025

6/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

6/10

Stayed 1 night in Jan 2025