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Hotel The Moon

2.0 star property
Hotel with a 24-hour front desk, steps from La Grand Place

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Photo gallery for Hotel The Moon

Double Room | 1 bedroom, in-room safe, desk, free WiFi
Exterior
Exterior
Exterior
Shower, hair dryer, towels

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | 1 bedroom, in-room safe, desk, free WiFi

Double Room

Highlights

Heating
TV
Separate bedroom
Fan
Hair dryer
Private bathroom
Cable channels
Desk
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room

Highlights

Heating
TV
Separate bedroom
Fan
Hair dryer
Private bathroom
Cable channels
Desk
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, desk, free WiFi

Triple Room

Highlights

Heating
TV
Separate bedroom
Fan
Hair dryer
Private bathroom
Cable channels
Desk
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Interior

Hotel Mozart

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  • Laundry
  • 24/7 front desk
  • Extra beds/cribs
7.0 out of 10, Good, 1,003 reviews
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About the neighborhood

Map
Rue De La Montagne 4B, Brussels, 1000

What's nearby

  • La Grand Place - 1 min walk - 0.1 miles
  • Manneken Pis Statue - 5 min walk - 0.3 miles
  • Place du Grand Sablon - 9 min walk - 0.5 miles
  • Brussels Christmas Market - 10 min walk - 0.6 miles
  • Royal Palace of Brussels - 10 min walk - 0.6 miles

Getting around

  • Brussels Central Station - 3 min walk
  • Bourse-Beurs Station - 6 min walk
  • Brussels Airport (BRU) - 22 min drive

Restaurants

  • ‪Aux Gaufres de Bruxelles - ‬1 min walk
  • ‪Gatsu Gatsu - Wok Alley - ‬1 min walk
  • ‪Brussels Grill Grand Place - ‬1 min walk
  • ‪De Pistolei - ‬1 min walk
  • ‪Panos - ‬1 min walk

About this property

Hotel The Moon

Hotel near La Grand Place
Located close to Avenue Louise, Hotel The Moon has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-out, a front-desk safe, and smoke-free premises
  • Multilingual staff, luggage storage, and a 24-hour front desk
  • Tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel The Moon include comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with showers and hair dryers
  • TVs with cable channels
  • Desks and phones

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 22 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 22 per day (164 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Hotel Moon Brussels
Moon Brussels
Hotel The Moon Hotel
Hotel The Moon Brussels
Hotel The Moon Hotel Brussels

Frequently asked questions

Is Hotel The Moon pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel The Moon?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Hotel The Moon?

Check-out is at 11:00 AM.

Where is Hotel The Moon located?

Located in Quartier du Centre - Centrumwijk, this hotel is steps from Galeries Royales Saint-Hubert and La Grand Place. Rue des Bouchers and Brussels City Hall are just steps away. Brussels Central Station is only a 3-minute walk and Bourse-Beurs Station is 6 minutes.

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Hotel The Moon Reviews

Reviews

6.8
Rating 10 - Excellent. 83 out of 545 reviews
Rating 8 - Good. 185 out of 545 reviews
Rating 6 - Okay. 170 out of 545 reviews
Rating 4 - Poor. 74 out of 545 reviews
Rating 2 - Terrible. 33 out of 545 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness, staff & service
A budget hotel. Small rooms, tiny bathroom. Conveniently located. Quiet after ten pm with windows closed. Soft but comfortable bed. Kind staff.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Would stay again

It's basic you get a bed and bath but that's all you need if you're out exploring all day. Great location and a good price. Bed was very comfy too.
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent location. The staff were friendly, polite and helpful
Stayed 3 nights in Apr 2024

10/10 Excellent

Shuai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place!
Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the Grand Place, friendly helpful staff, nice very powerful shower.
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and pleasant.
Stayed 2 nights in Jun 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff

Excellent staff, very helpful, kind and considerate. Great central location, few minutes walk to main square, surrounded by eateries and shops, few minutes walk to train station
Stayed 5 nights in May 2024

6/10 Okay

ilco

Disliked: Cleanliness, amenities, property conditions & facilities
Very basic room
Stayed 1 night in Aug 2024

6/10 Okay

Hongyuan

Liked: Staff & service
Disliked: Property conditions & facilities
Best location, and needs renovated.
Stayed 1 night in May 2023

8/10 Good

Ariel

Liked: Staff & service
Simple room with proximity to Brussel central station. Noisy in the night due to location, and also smells like a mix of food (I hope due to the room facing the backyard to many restaurants). No noise insulation, workers drilling for 1 hour at 9 in the morning across the hall. I was able to leave my luggage after check out.
Stayed 1 night in Oct 2024

6/10 Okay

Emilija

Liked: Cleanliness
Great location, in the heart of Brussels. Small room, no breakfast, smelt from the wc.
Stayed 2 nights in Mar 2024

8/10 Good

Kazuyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the central train station and within walking distance to the hill of arts and the Grand-Place. Many restaurants nearby. Rooms are clean and staff is friendly. Disappointed that there is no elevator.
Stayed 1 night in Aug 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location, clean, no frills.

The only thing I can complaint about it was the fact that it was extremely cold out and the one little heater had a hard time warming up the room. That being said, the hotel is well located and clean. Good price and friendly staff
Stayed 1 night in Jan 2024

4/10 Poor

Camilla

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and noisy place. Sheets were stained (but washed though) and a lot of black hairs in the bathroom. Bar outside that plays music until 23 weekdays and very very noisy the whole night outside. Bring earplugs! But location very good, close to central station and in city centre.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Very convenient location

My travel purpose was business, and I basically needed a place to sleep, not too far from the meetingplace and not too expensive. Hotel the Moon was near the meetingplace and cheap, so it fulfilled my purpose. The room I had offered the basics. Thin walls and noisy guests next to and over my room provided for a rather sleepless night.
Stayed 1 night in Apr 2024

8/10 Good

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple, very clean at a great rate and well located right down the hill from the Brussels Centraal Station. Making it easy to get your bags to and from if you have them. Also, good, strong wifi. There is nothing we didn't like.
Stayed 1 night in Jul 2022

6/10 Okay

Alla

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Receptionists were great. V helpful. Hotel’s in bad state though
Stayed 1 night in Nov 2022

10/10 Excellent

Joy

Our room was very clean and the location is excellent for tourists like us. The front desk people were very friendly and helpful. We had no difficulty with leaving our key whenever we went out and picking it up on our return. The shower, etc. worked just fine. We were allowed to store our luggage for a couple hours after checking out. We plan to stay here again if we return to Brussels. Oh! And there’s good coffee right next door at Cliff’s.
Stayed 3 nights in May 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is GREAT! A few steps out the door and you're in the Palace. Tons of shopping and food options. Room was clean, with funny animal blankets. The building has a lot of stairs though.

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Cleanliness
The location is great, but the hotel itself is so so. No elevator. Small bathroom. Small room. There was hair in the bathroom, so it didn't seem very clean.
Stayed 2 nights in Jul 2022

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this hotel at all cost. It's a dumpster, no elevator, dirty blanket, and they want the key left at the front desk when you go out. Expedia this hotel shouldn't be in your list.

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

Good location, but not very good conditions

The location is really good, central and near the central Station... However thats the only good in it. Not very clean, the faucets are detaching from the wall, lack of maintenance... And the weirdest part is that every time you leave the hotel you need to leave the key in the reception which doesnt leave anyone safe with leaving anything in the room...
Stayed 1 night in Dec 2022

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I've ever been. Curtains have not been washed for a long time and were broken. The toilet was not flushed with still paper in it, the mattress was saggy, in general the room was not worth the money. Such a mess should not be called a hotel.
Stayed 1 night in Oct 2022

8/10 Good

Colin

Disliked: Amenities
This hotel gets bonus points for being inexpensive and very close to Brussel's hot spot. It was easy for me to come and go without worrying about buying chocolate and carrying it around with me all day. The Grand Palace is not even two minutes away and there's no shortage of nearby spots for beer, fries, waffles and chocolate. The only odd thing is you have to drop off your key at the front desk whenever you leave, but someone's working 24 hours per day and it's not a major issue. I traveled alone and was satisfied with my room, which had one bed and its own bathroom. My window faced an alley in the back, but that's fine since the alternative would've exposed me to noise from the main area.
Stayed 1 night in Oct 2022

2/10 Terrible

Rosa De

Disliked: Cleanliness, staff & service, property conditions & facilities
This particular hotel should not be on Expedia. I have not canceled nor been disappointed on any hotel that i booked with this site. The picture is mis leading and the information is not completely transparent. Its says on the site “NO LIFT ON THE FASCILITY” but it did jot disclosed you have to climbed a steep stairs of more than 13 steps with a very tiny narrow landing being used as a reception. Then you have to climb another steep stairs to god where ever is your room. The place looks like a motel than a hotel. The guy on the front desk was very rude. I ask him how are we going to go up i have two seniors with me and 6 large luggages. That guy all he said well it says on our website no lift. No apologies or offer that i will take care of your stuff. I ended up cancelling my whole booking and he charged me for the first day of $123 euros. With 6 luggage’s and two seniors i have to run around the nearby hotel vicinity if there was any available room. I WOULD AVOID THIS PLACE. AND PLEASE READ THE REVIEWS.