Hotel des Colonies Brussels by Mercure

3.5 star property
Multilingual staff welcomes travelers to this Brussels hotel where historic landmarks beckon and relaxation awaits after an easy check-in process

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Photo gallery for Hotel des Colonies Brussels by Mercure

Daily buffet breakfast (EUR 19 per person) - Hotel des Colonies Brussels by Mercure (Brussels)
Exterior - Hotel des Colonies Brussels by Mercure (Brussels)
Interior entrance - Hotel des Colonies Brussels by Mercure (Brussels)
Classic Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing - Hotel des Colonies Brussels by Mercure (Brussels)
Exterior - Hotel des Colonies Brussels by Mercure (Brussels)
Discover the energy of Brussels at Hôtel des Colonies. Unwind at the bar or keep work flowing at the business center. Enjoy practical amenities like dry cleaning, on-site car rentals, and a shuttle to Tour & Taxis and the Brussels Christmas Market.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Privilege, Duplex, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Privilege Room, 1 Double Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Saint-Josse-ten-Noode neighborhood, Hotel des Colonies Brussels by Mercure is connected to a shopping center. La Grand Place and Atomium are notable landmarks, and travelers looking to shop may want to visit Avenue Louise. Ready for a night out? Consider Flagey and Forest National. Visit our Brussels travel guide
Map
Rue du Progrès, 9, Brussels, 1210

What's nearby

  • Brussels_PlaceCharlesRogier_178466_04
    Place Charles Rogier
    1 min walk - 0.1 miles
  • EyeEm Custom Shoots Q4 2018
    Rue Neuve
    3 min walk - 0.2 miles
  • Belgian Comic Strip Center
    Belgian Comic Strip Center
    9 min walk - 0.5 miles
  • La Grand Place
    La Grand Place
    16 min walk - 0.9 miles
  • City 2 Shopping Mall
    3 min walk - 0.2 miles

Getting around

  • Rogier Station
    3 min walk
  • Brussels-North Station
    8 min walk
  • Brussels Airport (BRU)
    25 min drive

Restaurants

  • Starbucks
    2 min walk
  • Guapa
    3 min walk
  • KFC
    3 min walk
  • Hawaiian Poké Bowl
    3 min walk
  • Doodles
    1 min walk

About this property

Hotel des Colonies Brussels by Mercure

Hotel near La Grand Place
Near Tour & Taxis, Hotel des Colonies Brussels by Mercure provides dry cleaning/laundry services, car rentals on site, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), an area shuttle, and express check-out
  • Express check-in, 4 meeting rooms, and multilingual staff
  • A banquet hall, a front-desk safe, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 97 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Blackout drapes/curtains, slippers, and sound-insulated walls
  • Flat-screen TVs with cable channels
  • Free infant beds, heating, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • 4 meeting rooms
  • Business center
  • Conference space

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1906
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.60 per room, per night
  • Service fee: EUR 2.56 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Facilities fee: EUR 10 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

des Colonies
des Colonies Brussels
Des Colonies Hotel
Hôtel des Colonies
Hôtel des Colonies Brussels
Hotel Des Colonies Brussels, Belgium
Hôtel Colonies Brussels
Hôtel Colonies
Colonies Brussels
Hôtel des Colonies
Hotel des Colonies Brussels by Mercure Hotel
Hotel des Colonies Brussels by Mercure Brussels
Hotel des Colonies Brussels by Mercure Hotel Brussels

Frequently asked questions

Is Hotel des Colonies Brussels by Mercure pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel des Colonies Brussels by Mercure?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel des Colonies Brussels by Mercure?

Check-out is at 11:00 AM.

Where is Hotel des Colonies Brussels by Mercure located?

Located in Saint-Josse-ten-Noode, this hotel is within 1 mi (2 km) of Place Charles Rogier, La Grand Place, and Tour & Taxis. Rue Neuve and City 2 Shopping Mall are also within 5 minutes. Rogier Station is only a 3-minute walk and Yser-Ijzer Station is 6 minutes.

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Reviews

Hotel des Colonies Brussels by Mercure Reviews

7.2

Good

7.6

Cleanliness

7.8

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 155 out of 840 reviews
Rating 8 - Good. 336 out of 840 reviews
Rating 6 - Okay. 230 out of 840 reviews
Rating 4 - Poor. 90 out of 840 reviews
Rating 2 - Terrible. 29 out of 840 reviews

Reviews

Verified

4/10 Poor

Antonio

Disliked: Staff & service, amenities, property conditions & facilities
La camera era pressoché pulita, ma arrivava poca pressione d’acqua nella doccia, quindi per farsi una doccia ci mettevi un’ora. Il phon non funzionava bene abbiamo chiesto di cambiarlo e ci hanno risposto che dovevamo tenere premuto un bottone per farlo funzionare. Nella stanza non c’era il condizionatore per i riscaldamenti ma bensì una stufetta. La tv non funzionava. C’erano dei cuscini piccoli e scomodi. L’ultima notte ci hanno lasciato solo con un asciugamano e un telo doccia pulito anziché due. L’unico aspetto positivo è che si trova a 5 minuti a piedi dalla stazione dei treni di Bruxelles nord e 1 minuto dalla metro.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Håvard Havro

Liked: Cleanliness
Helt ok hotell. Litt merkelige lys som gikk av og på av seg selv. Snodig at det sto at frokost var mulig å få og at det ikke ble opplyst på forhånd om byggearbeid som gjorde frokost utilgjengelig
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exactly what I needed for my stay. It was very local to the metro and Nord station. Had shops in walking distance. I was travelling solo so appreciated how safe the hotel felt, with needing a room key to enter the hotel and the floor for your room. The staff were friendly and polite. The room was spacious and well equipped.
Stayed 5 nights in Jul 2025
Verified

4/10 Poor

EYLUL BASAK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

The room was uncomfortable, chilly and hot water is not available after morning. No room service for iron and slippers, we had to go down and get it. We didnt ask for housekeeping everyday due to security reasons (there is no safe) and asked for clean towels only- which never came.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Erick

De airco was niet optimal
Stayed 2 nights in May 2025
Verified

8/10 Good

Stephen

Liked: Staff & service
An above average hotel, although the lighting in the room was poor.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Rosaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and very interesting hotel

This is an old hotel full of character. Our room was small but comfortable. I liked the ambience and the staff at reception were very friendly. Breakfast was very good.
Stayed 5 nights in May 2025
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment bien pour le prix payé, la douche mériterait d'être changer et des éclairages plus fort serait bien, mais sommes toute hôtel charmant et petit-déjeuner bien normal
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Clint

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, convenient, place to stay in Brussels.
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Adriano

Disliked: Property conditions & facilities
Nonostante fossimo ancora a marzo la camera era veramente troppo calda, il termosifone era rovente h24 e la termovalvola di regolazione era rotta, quindi anche regolandola su zero la temperatura non si abbassava e bisognava tenere le finestre aperte per respirare. La luce del lampadario era talmente fioca che dopo il tramonto era quasi impossibile vedere nella stanza, se non accendendo le luci sulla testata del letto.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WE Brussel

Propere kamer en badkamer. Weinig last van lawaai buiten. Prima ontbijt
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Adriana

Liked: Staff & service
Disliked: Room comfort

Quarto pequeno e com carpete decepcionou

Razoável, não recomendaria. O quarto era muito pequeno, não conseguimos cama de casal, somente de solteiro, além de ter um carpete muito sujo. Não tinha frigobar, nem secador de cabelos e o box do banheiro minúsculo. A entrada do hotel é bonita, a localização é boa, mas não voltaria a me hospedar.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifica opción para alojarte si no requieres de lujo o modernidad. Tiene los servicios necesarios para una estancia cómoda. Buenas camas, con almohadones (2). Baño (el nuestro) moderno con ducha. Muy bien comunicado a 15 minutos andando del centro pero con metro y buses muy cerca. A pocos minutos andando de la estación de trenes de Bruselas Norte. Por lo que hace mucho mas atractivo la comunicación con el resto de ciudades para ir a visitar. Nosotros (pareja) hemos quedado encantados. Puedes dejar el equipaje en una habitación (consigna) para aprovechar el último día si es posible. Si con lo necesario tienes suficiente, éste hotel es muy recomendable. Magnífica experiencia. Gracias.
Stayed 5 nights in Dec 2024
Verified

6/10 Okay

Luís

Liked: Staff & service
Very average hotel for the price honestly. The entire thing needs some renovation and the mattress felt like a baloon, really not comfortable. Breakfast was ok and the staff was very nice and helpful.
Verified

10/10 Excellent

Anyi

Very nice location
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Elia Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay , near to shopping and restaurants. 15 minutes walk to Grand place. Gare du nord and metro are very close. Very good breakfast
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Envoyez-moi une appréciation en FRANÇAIS Merci
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
Limpio y buena ubicación pero el calentador de la habitación no servía y pasamos frío, la habitación es muy pequeña apenas y puedes moverte
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did not give proper instructions during check in.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a few nights and we wish we stayed longer. This hotel was perfect for us as we wanted to be in walking distance to montmarte and the metro.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great, spacious apartment. Would definitely recommend and stay again. Thank you! :)))
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

20min del centro.

Ubicación excelente. Hab triple espaciosa. Cerca estación tren y metro y supermercado. Un plus tener cafetera en la habitación. El baño estaria bien si tuviera otro tipo de iluminación, muy oscuro para maquillaje y afeitado.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Justyna Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very well maintained. Location is great -close to the metro and shopping area and restaurants .
Stayed 1 night in Oct 2024
Verified

8/10 Good

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama muy cómoda y grande
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplement idéal pour visiter la ville et même voyager a l'intérieur du pays. Gare du nord a deux pas.
Stayed 4 nights in Oct 2024