Is Hey-Aparthotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hey-Aparthotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

Where is Hey-Aparthotel located?

Located in Anderlecht, this hotel is within 1 mi (2 km) of Cantillon Brewery, La Grand Place, and Brussels Christmas Market. Midi Market and Brussels South Railway Station are also within 1 mi (2 km). Delacroix Station is only a 4-minute walk and Clemenceau Station is 8 minutes.

10/10 Excellent

Calum

Jun 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

A lovely stay, lovely staff and extremely clean property inside, no complaints, thank you!

Stayed 3 nights in Jun 2025

8/10 Good

David

Jun 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place perfect for a few days .. a little way out of centre but Metros and Buses close by

Stayed 2 nights in Jun 2025

10/10 Excellent

Ermonela

Feb 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice and proper 👌... we really liked it

Stayed 1 night in Feb 2025

10/10 Excellent

Candice

May 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property itself is quite nice and my family and I were happy with it. The location isn't great--the neighborhood is questionable and there is a lot of trash on the sidewalks. Still, we weren't spending a lot of time in our room or in the neighborhood, so it suited our needs. My only complaint is that we were in need of additional towels and washcloths and we ran out of toilet paper in the bathroom, all of which I requested. The request was ignored.

Stayed 2 nights in Apr 2025

10/10 Excellent

Olga

Sep 6, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The studio apartment was the perfect stay for our trip to Brussels. It is about a 25 minute walk from the Grande Place, but it has easy access to trains and buses to get around quicker. Even though the area is not necessarily the bougiest, it is very safe and everyone is nice. The staff was also attentive and made sure to check in if we ever needed anything. Overall, I would definitely come back and stay here again!

Stayed 3 nights in Sep 2024

10/10 Excellent

GULSUM

Apr 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Nice place, usefull kitchen. There tram staion is opposite the hotel. We were happy to stay there. Thanks...

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Jun 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and comfy stay. Kitchenette and toilet well equipped. Hard time getting the hob to work but otherwise no other issues. Check in and key collection was smooth-you receive a code for the door and to get your key on the day you arrive.

Stayed 4 nights in Jun 2024

10/10 Excellent

Emmanuel

Dec 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

None

Stayed 1 night in Dec 2024

8/10 Good

Tyrell

May 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice clean spacious room with plenty of electrical outlets. It was a bit noisy outside during the day, but with the windows closed it was barely audible. Staff were easily contactable and responded quickly. A couple of criticisms would be the lack of comfortable pillows (I found them a bit lumpy and small), and occasionally the bathroom sink drain was blocked, leading to some unpleasant odours when not being used for a prolonged period of time. Overall, I found this to be a pleasant stay and would consider returning here on a future trip to Brussels.

Stayed 2 nights in May 2024

6/10 Okay

Stanley

May 24, 2024

Liked: Cleanliness

The apartment is ok for a short stay , but the surrounding neighborhood is scary. The drivers we booked were hesitant in coming to the area. Some requested a nearby pick up. I asked one of the drivers if it was a bad neighborhood and he said it was.

Stayed 2 nights in May 2024

10/10 Excellent

Jason

Oct 13, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Located in a bustling neighborhood during the day, we were surprised how quiet it got at night. Throw in the comforable beds and we slept like babies. Apartment had everything we needed. The owner connected with us on WhatsApp and was very attentive to our messages. The first few days we took the bus into town which was very easy. Then we realized we could walk there and it only took 5 minutes longer and saved us enough cash to buy a beer or coffee. Neighborhood was friendly and it felt safe. Only downside is the food stores nearby only carry African foods. They didnt have things like butter, eggs, cheese, bread, etc. But they had plenty of plantains, chili peppers, eggplant and other veg. It was a 15 minute walk to a bigger grocery store, so not too bad.

Stayed 4 nights in Oct 2024

2/10 Terrible

Ramin

Jun 15, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

This was by far the worst place we stayed at during our entire trip to Europe with family. The apartment was located in the middle of a dirty and unsafe neighborhood. There was no elevator, and we had to carry our suitcases up two long and steep flights of sharp stairs, which was incredibly difficult. The check-in process was horrible, no one was available to help us access the building. We were left waiting on the street for 20 minutes with our kids and luggage. Eventually, they sent a message and demanded an extra $20 for check-in at 3 PM, even though every other place we stayed had a standard check-in time starting at 3 PM with no extra fees. The studio itself was tiny, cramped, and not clean. There was barely any space between the bed and the kitchen area. During our stay, no cleaning was provided, and we were expected to take the trash out ourselves. On the day we checked out, they sent us a photo accusing us of not cleaning the apartment and then threatened legal action unless we left a five-star review. This was deeply disturbing. The staff and owners were extremely unprofessional and manipulative. Their behavior was not only unethical but also felt like a scam. We are writing this review to warn others, do not book this place. No family or traveler should have to go through this kind of experience.

Stayed 2 nights in May 2025

8/10 Good

Liankki

Jun 11, 2024

Liked: Staff & service

What I like: the check-in check-out were easy. I got what I needed in the room especially in the kitchen--there was even coffee! Location is fine, nearby shops and railway station. What I did NOT like: 1) the deal promised check-in time 3pm then in the next email after I paid it was "automatically" changed to 4pm, same as the check-out, first was 11pm then changed to this--"(before 10 a.m. - except if you have taken the "late check-out" which allows you to leave at 12 PM.)"--seems like an unfair deal... 2)the staff sent email to ask my email address 2 times and must put it a certain way because some Expedia system problem--but hey, this is the problem you need to fix not me, please respect my time. 3)in the kitchen, the stove was really difficult to turn on, and once it got turned on, the pot was not heavy enough to keep on the cooking temperature, had to add weight to the top, which cost more time and trouble... 4)after shower, there comes the kind of foul smell from the shower sink and it lasted for the whole night....5)not a single trash can in the room, inconvenient...

Stayed 1 night in Jun 2024

6/10 Okay

Cheryl

Nov 7, 2024

Liked: Cleanliness

Disliked: Staff & service

Room and hallways were clean but the surrounding neighbourhood was extremely unkempt - there was garbage everywhere! The first day, I thought that it must be garbage day and that the wind had scattered pieces of loose trash, but it a was like that every day. The piles of garbage never went away. Once inside the room was quiet but the street was always busy. The cafe next door seemed to draw a large crowd at all times of the day and night. The culture of the neighbourhood is such that the streets and sidewalks are filled with men - rarely do you see women and if you do it is early morning or late afternoon with children in tow. As a woman travelling alone, it was a little unnerving to have to wade through the crowd to get to the hotel door. That said, I found the location to be convenient and close enough to walk (30-60 minutes) most places. There is a basic kitchen with a fridge, stove top, microwave and a kettle but **no coffee maker** (although there is instant coffee in a jar). In my opinion, the 4 pm check in time is too late and very inconvenient, especially if you are arriving from North America on a red-eye flight. There is no option for early luggage drop off. Overall, it was okay. The price per night was reasonable but it came with some trade offs.

Stayed 2 nights in Nov 2024

6/10 Okay

ANNE-CORINNE

Jul 21, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Entrée / Sortie parcours du combattant

Appartement parfait dans un quartier moyen mais proche du centre à pieds. Par contre, les conditions et étapes pour y accéder trop compliquées ! Pour le jour du départ, je tiens à signaler de ne surtout pas sortir le matin jusqu’à 10.00 car vous ne pourriez plus y rentrer, la porte principale est bloquée… Cette étape importante n’est pas précisée ! D’où ma note générale

Stayed 2 nights in Jul 2025

10/10 Excellent

Hana

Jul 14, 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Bente

Jun 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt værelse

Vi overnattede 1 nat, og det var helt fint. Rent og pænt værelse, og der var sæbe og shampoo på bad, og opvaskemiddel og sæbe på køkkendelen. Stort køleskab og mulighed for at lave mad. Café på hjørnet af bygningen, så man kunne købe morgenmad, de tager kun imod kontanter. Mange små spesialbutikker i området. Kort at gå til centrum af Bruxelles. Ca 25 min.

Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Mar 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

8/10 Good

KADRI

Mar 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartın içi

Stayed 1 night in Mar 2025

10/10 Excellent

Ermonela

Feb 6, 2025

Liked: Staff & service, amenities, property conditions & facilities

Servic

Stayed 1 night in Feb 2025

4/10 Poor

Jake

Jan 10, 2025

Liked: Cleanliness

Disliked: Staff & service

I'm not a fan the fact the place has no staff (it's sign in yourself with a lock key system). The area it was in was a complete dump and frankly felt unsafe (at night). There was rubbish all over the streets, the pavements were badly damaged, the buildings are run down, graffiti everywhere, only very foreign shops operating and at night only men wandering around the streets.

8/10 Good

Verified traveler

Nov 4, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2024

2/10 Terrible

Karine

Oct 30, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Quartier très mal fréquenté, dealer et trafic au pieds de l'hôtel, voiture démonté sous vos yeux, l'insécurité reigne, personnel insultant et douteux

Stayed 3 nights in Oct 2024

10/10 Excellent

Isabelle

Oct 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Annoncé à 850m de la gare de Bruxelles Midi, au final, l’appartement est situé à 1,3km de la gare. Un peu loin quand on est chargé de bagages et que l’on s’y rend à pied. Mais finalement nous avons apprécié ce quartier populaire, les commerces et restaurants de proximité. La Grand Place est à 25mn à pied. Logement à recommander.

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Oct 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable and clean

the place was clean, comfortable and well equiped, although a little smaller than the impressions i had from looking at the pictures online

Stayed 2 nights in Oct 2024

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