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Hotel Caroline

4.0 star property
Mediterranean hotel with a coffee shop and an outdoor pool

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Photo gallery for Hotel Caroline

Lobby sitting area
Outdoor pool, open 8:00 AM to midnight, pool umbrellas, sun loungers
Deluxe Triple Room | View from room
Lobby
Deluxe Triple Room | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Room service
  • Pool

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Single Room

Superior Single Room | 1 bedroom, in-room safe, desk, blackout drapes

Superior Single Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Quadruple Room

Premium Quadruple Room | 1 bedroom, in-room safe, desk, blackout drapes

Premium Quadruple Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Day bed
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Triple Room

Highlights

Balcony or patio
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
Via Federico Motta, 4, Brusimpiano, VA, 20150

What's nearby

  • Lake Lugano - 9 min drive - 3.0 miles
  • Via Nassa - 19 min drive - 8.0 miles
  • Palazzo dei Congressi - 19 min drive - 8.2 miles
  • FoxTown Factory Stores - 24 min drive - 12.5 miles
  • Mount Brè - 27 min drive - 10.0 miles

Getting around

  • Porto Ceresio Station - 6 min drive
  • Lugano Funicular Station - 37 min drive
  • Lugano (LUG-Agno) - 26 min drive

Restaurants

  • ‪Osteria Battello - ‬11 min drive
  • ‪La Sorgente - ‬29 min drive
  • ‪Grotto Paolino - ‬20 min drive
  • ‪Taverna dei Pescatori - ‬11 min drive
  • ‪Osteria Debarcadero - ‬11 min drive

About this property

Hotel Caroline

Upscale hotel near Lake Lugano
Located close to Monte San Salvatore, Hotel Caroline provides a poolside bar, a terrace, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a bar.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Continental breakfast (surcharge), self parking (surcharge), and a banquet hall
  • A front-desk safe, coffee/tea in the lobby, and luggage storage
  • An elevator and laundry services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Caroline have comforts such as air conditioning, in addition to amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Uncovered self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a provincial park
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 10:00 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Uncovered self parking fee: EUR 20 per day
  • Pet fee: EUR 15.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-in fee: 50-percent of room rate for check-in between 10:00 PM and 8:00 AM
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 012024-ALB-00002

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to midnight
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Caroline Brusimpiano
Caroline Hotel
Caroline Hotel Brusimpiano
Hotel Caroline
Hotel Caroline Brusimpiano
Hotel Caroline Hotel
Hotel Caroline Brusimpiano
Hotel Caroline Hotel Brusimpiano

Frequently asked questions

Does Hotel Caroline have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–midnight.

Is Hotel Caroline pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of EUR 15.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Hotel Caroline?

Self parking is available for EUR 20 per day. There is free parking nearby.

What time is check-in at Hotel Caroline?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available from 10:00 PM– 8:00 AM for a fee of 50%.

What time is check-out at Hotel Caroline?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Where is Hotel Caroline located?

Situated in the historical district, this hotel is 4.4 mi (7 km) from Lake Lugano and within 12 mi (20 km) of Monte San Salvatore and FoxTown Factory Stores. Mount Brè is 15.3 mi (24.6 km) away.

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Hotel Caroline Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 163 out of 432 reviews
Rating 8 - Good. 207 out of 432 reviews
Rating 6 - Okay. 41 out of 432 reviews
Rating 4 - Poor. 15 out of 432 reviews
Rating 2 - Terrible. 6 out of 432 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

The staff is very friendly and I liked the hotel dog :)
Stayed 2 nights in Jun 2023

10/10

The staff there was very friendly and went out of their way to make our stay great.
Stayed 3 nights in Feb 2023

10/10

This was a perfect stop for us outside of Lake Lugano. The staff was excellent! They were very accommodating when we needed to leave early for a flight setting up a little breakfast for us.
Stayed 1 night in Jul 2023

10/10

Friendly staff, friendly owner, good breakfast, quiet, nice bedroom All good No complains Owner surprised my wife with a flower on the bed on her birthday, wow nice
Stayed 2 nights in Jul 2023

10/10

Really comfortable hotel. Spacious clean rooms. Huge comfortable bed . Basic toiletries and furnishings, but clean and pleasant vibe in safe quiet neighbourhood.
Stayed 1 night in Jun 2023

8/10

Very nice. Great breakfast
Stayed 2 nights in Jul 2023

10/10

The reception staff were very helpful with activities, local eating places and scenic routes to my next destination. The breakfast buffet had everything. Really nice.
Stayed 1 night in Feb 2023

10/10

Great!
Stayed 1 night in Aug 2021

10/10

.
Stayed 1 night in Oct 2024

10/10

Super.
Stayed 1 night in Jun 2023

10/10

Owner Lucy and her husband and staff were warm,welcoming and helpful with diner reservations and touring advice. Breakfast was beautifully presented and delicious. Suggestion: king beds should have the ability to be made into two beds for friends sharing a room.
Stayed 1 night in Jun 2023

8/10

Nettes Personal
Stayed 1 night in Jul 2023

6/10

The property is in a nice location. Some spider webs and were found in the room and the bathroom had a spider. The AC never worked and the floor could've used a sweep (there was a nail clipping by the terrace window). Overall facilities are a bit outdated. The breakfast was nice
Stayed 1 night in Oct 2023

4/10

Hotel claims to be a 4 star yet it is more of a 1.5 star if that . Pool was dirty , staff have no idea what they are doing and claim the hotel is “changing” to a different one . Rooms are outdated and AC does not work . No restaurants around the area that are worth going to .
Stayed 2 nights in May 2023

8/10

Molto accogliente il Personale molto gentile e disponibile
Stayed 4 nights in May 2025

8/10

Stayed 2 nights in Feb 2025

8/10

Stayed 1 night in Feb 2025

8/10

Ein hübsches kleineres und preisgünstiges Hotel in einem alten Gebäude mitten in Brusimpiano. Sehr freundliches Personal. Saubere Zimmer mit Blick auf den See. Eigener Parkplatz!!! In 15 Fahrminuten in Ponte Tresa. Gerne wieder einmal
Stayed 2 nights in Feb 2025

8/10

ottima struttura
Stayed 3 nights in Feb 2025

8/10

Stayed 2 nights in Jan 2025

10/10

Stayed 1 night in Nov 2024

10/10

Stayed 1 night in Sep 2024

6/10

Un po' datata
Stayed 2 nights in Sep 2024

6/10

Joli hôtel vu d'extérieur avec une piscine. Un peu vétuste à l'intérieur malgré quelques rénovations. Parking gratuit ! Gel douche en dose unique (sachets) un peu restreint. Personnel souriant. Les petits déjeuners nous ont été offerts car la climatisation ne fonctionnait pas (plus de 30°). Nous avons dû dormir fenêtre ouverte pour un peu rafraîchir la chambre.
Stayed 2 nights in Aug 2024

10/10

Stayed 4 nights in Aug 2024