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The Black Swan Hotel

Property class: 3

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Photo gallery for The Black Swan Hotel

A patio with a table and chairs, surrounded by a garden with various plants and flowers. - The Black Swan Hotel (Bruges)
A restaurant with round tables, white tablecloths, and a glass ceiling. - The Black Swan Hotel (Bruges)
A modern bathroom with a toilet, vanity, and a glass-enclosed shower area. - The Black Swan Hotel (Bruges)
A hexagonal sign with a black swan logo and the text "THE BLACK SWAN" hanging from a building. - The Black Swan Hotel (Bruges)
A hotel room with two beds, a chandelier, a large window with curtains, and a small table with a chair. - The Black Swan Hotel (Bruges)
Close to Bruges Market Square and Bruges Christmas Market, The Black Swan Hotel provides a free breakfast buffet, a terrace, and a garden. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Quadruple Room

A hotel room with two beds, a patterned wall, a large window with blue curtains, and a ceiling light.

Family Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Penta Room

A room with two beds, a black chair, wooden beams, and a skylight.

Penta Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds OR 1 Double Bed and 3 Twin Beds
  • Free WiFi

View all photos for Standard Double or Twin Room

A bedroom with a large bed, a chair, a chandelier, and a wall with a bird pattern.

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, desk, blackout drapes, iron/ironing board (on request)

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

About the neighborhood

Located in Historical Center Bruges neighborhood, The Black Swan Hotel is connected to a shopping center. The area's natural beauty can be seen at Uitkerkse Polder and Het Zwin, while Brugse Vrije and Historium are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Jan Breydel Stadium, or consider a night out at Cactus Club. Take an opportunity to explore the area for water adventures such as windsurfing. Visit our Bruges travel guide
Map
Riddersstraat 15, Bruges, 8000

What's nearby

  • A narrow canal flanked by traditional buildings with red-tiled roofs.
    Burg
    3 min walk - 0.2 miles
  • A row of colorful buildings with distinct architectural styles, including a red building with green windows and a brick building with a pointed roof.
    Bruges Market Square
    4 min walk - 0.3 miles
  • A historic square with a prominent clock tower, a statue, and surrounding buildings.
    Bruges Belfry
    4 min walk - 0.3 miles
  • A church interior with stained glass windows, brick walls, and a high vaulted ceiling.
    Basilica of the Holy Blood
    4 min walk - 0.3 miles
  • A historic European town square at night with illuminated buildings and cobblestone streets.
    Bruges Christmas Market
    6 min walk - 0.3 miles

Getting around

  • Bruges Station
    12 min drive
  • Brussels Airport (BRU)
    84 min drive

Restaurants

  • Punta Est
    3 min walk
  • Central Pool Bar
    4 min walk
  • Dees Coffeeshop
    1 min walk
  • Curry Palace And Tandoor
    1 min walk
  • Café Rose Red
    4 min walk

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
9.0 out of 10, Wonderful, 1,656 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:30 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Frequently asked questions

Is The Black Swan Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 20 per day.

What time is check-in at The Black Swan Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:30 PM. After-hours check-in is not available.

What time is check-out at The Black Swan Hotel?

Check-out is at 11 AM.

Where is The Black Swan Hotel located?

Located in Historical Center Bruges, this hotel is within a 10-minute walk of Burg, Bruges Market Square, and Bruges Christmas Market. Brugse Vrije and Choco-Story Museum are also within 5 minutes. Bruges Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Black Swan Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 127 out of 216 reviews
Rating 8 - Good. 78 out of 216 reviews
Rating 6 - Okay. 8 out of 216 reviews
Rating 4 - Poor. 1 out of 216 reviews
Rating 2 - Terrible. 2 out of 216 reviews

Reviews

Verified review

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somewhat freaky black swan lamps on the walls but made up for this with a very good breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel the location was amazing so close to everything. The staff were amazing and helpful. The only warning to note is there are stairs and no elevator, the stairs are steep and if you are travelling all the way from Australia and likely travelling with large luggage the you may want to ask for ground floor in booking or make sure you have someone to help get the luggage upstairs we have to go up 3 flights of stairs not easy. Doable but not easy. There is no air conditioner but they did have a pedestal fan. Apart from that highly recommend the hotel.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location from the central plaza, great staff.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet nice beds and good size room and bathroom
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness
Super cute and quaint! Easy to walk there from station. Good breakfast and friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, amenities
Great staff. So helpful. Parking easy and very well located. Lovely clean hotel and fantastic choice for breakfast. Well done. Will return
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Lourdes

Liked: Staff & service

Good location but…

The hotel has good location but no internet in the rooms (2nd floor), mold in the tube and bathroom ceiling. Breakfast was ok.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Christine D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charismatic place and well located

Great location. Arrived late and place was locked but found directions to another hotel to gain access. (complexity for our trip) room was lovely and warm. Building was old and charismatic but there is a stair free newer annexe. Breakfast was a buffet style- cold meats cheeses etc- delicious. Hosts were lovely and friendly. Fabulous spot for exploring Bruges
Stayed 3 nights in Nov 2022
Verified review

4/10 Poor

Perine

Liked: Staff & service
Disliked: Amenities
Far from the hoped and advertised standard. The bathroom if we can call it that was tiny, a micro-sink, toilets seat was not even fixed properly. Room circulation was awkward at best with a bed, chair and door clogging the way. Not much to put the luggage or clothes either.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

STEPHEN

Liked: Cleanliness
Room on the 1st floor with no AC, left the windows cracked open, thank God there were 2 fans. Breakfast included was below average and included buns, cereal in tubs and lunch meats.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Maria Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s carpeted & no air conditioner but they gave us electric fan
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Sebastian

Liked: Staff & service
Es ist etwas in die Jahre gekommen. Lage ist top
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

MARCELO

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
O hotel é extremamente bem localizado, limpo e conta com equipe de funcionários prestativa. Ficamos no quarto localizado no térreo e era muito silencioso e com ótimo banheiro. Os pontos negativos foram a cama que estava quebrada e o café da manhã que era razoável. O hotel, em geral, precisa ser reformado. As fotos exibidas não correspondem ao atual estado do hotel e do quarto que ficamos alojados.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wurden Überbucht und in die Swaene Hotel das dazugehört umgebucht . 4 Sterne Hotel
Stayed 2 nights in May 2026
Verified review

8/10 Good

Daikichi

Liked: Cleanliness, staff & service, property conditions & facilities
内装がトラディショナルな雰囲気で、良かったです。街歩きにもちょうど良い感じでした。 スタッフが親切丁寧でした。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien localisé
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

serdar

Disliked: Cleanliness, staff & service, amenities
Personel ilgisiz, bilgimiz ve talebimiz dışında farklı otele yönlendirdiler.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matelas un peu mou mais déjeuner au delà de mes attentes.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

jean-marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bon sejour

Bonne situation, très proche du centre ville, des restaurants et des quais pour la visite de la ville en bateaux. Personnel accueillant, hotel très cosy, chambre bien agencée, propre et bien chauffée Pas de parking réservé pour l'hôtel, mais une liste de parkings à proximité est fournie sur demande par l'hôtel. Le prix pour stationner dans la rue (si par chance comme nous, vous trouvez de la place!) est de 14E pour 4 heures (qui est le maximum autorisé). Attention la police effectue des rondes régulières. Pour la restauration, je recommande la brasserie Tom pouce, qui propose une formule pour deux personnes (29.90E par personne), composée de 5 plats locaux différents préparés à la bière (moules en cocotte, blanquette de veau, lapin aux pruneaux, carbonnade flammande et boulettes aux baies), le tout servi avec des frites bien sur! un régal et copieux.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr nettee Service, Früheinfach, aber genügend. Kein Aussenfenster zum Lüften
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe bâtisse ancienne chargée d’histoire que cet hôtel Anselmus
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Good location, nice staff, cute garden, ok breakfast
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

MA CONSUELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

El hotel es tipo boutique. Desayuno bien , vasto que incluía huevos duros carnes frías quesos pan y jugos no naturales pero decentes, pan dulce rico, algo de fruta y bebidas calientes . El servicio muy amable. Nosotros no sabiamos que el mostrador de checkin se cierra a las 8pm pero el administrador mando correo con indicaciones y dejó mensaje en la puerta con su celular. La habitación limpia cómoda y con vista increíble. El piso cruje por ser de madera pero tiene alfombra nueva eso no resultó incómodo. Muy bueno.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Service desk was friendly and helpful. We didn’t like the fruit at breakfast because it tasted spoiled.
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right down the street from the Burg and Markt. The staff was so pleasant, particularly the man who greeted everyone at breakfast each morning and was quick to help in any way he could. Wish I knew his name so I could post it here, but you’ll know who he is as soon as you check in.
Stayed 4 nights in Apr 2019