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Relais & Chateaux Hotel Heritage

5.0 star property
Luxury hotel with a full-service spa and a health club

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Photo gallery for Relais & Chateaux Hotel Heritage

Lobby sitting area
Front of property
Lobby lounge
Premium bedding, minibar, in-room safe, individually decorated
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Loft, Theatre view

Junior Suite Loft, Theatre view | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite Loft, Theatre view

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite loft, Belfry view

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite loft, Belfry view

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Niklaas Desparsstraat 11, Bruges, 8000

What's nearby

  • Bruges Christmas Market - 2 min walk - 0.1 miles
  • Bruges Market Square - 2 min walk - 0.1 miles
  • Bruges Belfry - 3 min walk - 0.2 miles
  • Bruges City Hall - 4 min walk - 0.3 miles
  • Basilica of the Holy Blood - 4 min walk - 0.3 miles

Getting around

  • Bruges Station - 20 min walk
  • Brussels Airport (BRU) - 82 min drive

Restaurants

  • ‪Café Pick - ‬2 min walk
  • ‪Grand Cafe Du Théâtre - ‬2 min walk
  • ‪Bar des Amis - ‬2 min walk
  • ‪Bakkerij Sint-Paulus Nv - ‬1 min walk
  • ‪De Coulissen - ‬2 min walk

About this property

Relais & Chateaux Hotel Heritage

Luxury boutique hotel near Bruges Market Square
Located close to Bruges City Theater and Friet Museum, Relais & Chateaux Hotel Heritage provides an adjacent golf course, a terrace, and an art gallery on site. Adventurous travelers may like the cycling at this hotel. Treat yourself to a hot stone massage, Ayurvedic treatments, or a body scrub at the onsite spa. The on-site restaurant, Le Mystique, offers breakfast, lunch, and dinner. In addition to a shopping mall on site and a hair salon, guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and tour/ticket assistance
  • Massage treatment rooms, smoke-free premises, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as 24-hour room service and premium bedding, as well as perks like iPads and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Designer toiletries, children's robes, and hair dryers
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, mini fridges, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Relais & Chateaux.

Languages

Dutch, English, French, German, Hungarian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 39 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: EUR 38 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Le Mystique

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Bicycle rentals
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Health club
  • Library
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1569
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • iPad

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 75.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 38 per person
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 39 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 75.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

Property is also known as

Relais & Chateaux Hotel Heritage
Relais & Chateaux Hotel Heritage Bruges
Relais Chateaux Heritage
Relais Chateaux Heritage Bruges
Relais & Chateaux Heritage Bruges
Relais & Chateaux Heritage
Relais & Chateaux Heritage
Relais & Chateaux Hotel Heritage Hotel
Relais & Chateaux Hotel Heritage Bruges
Relais & Chateaux Hotel Heritage Hotel Bruges

Frequently asked questions

Is Relais & Chateaux Hotel Heritage pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Relais & Chateaux Hotel Heritage?

Valet parking is available for EUR 39 per day. Limited spots are available.

What time is check-in at Relais & Chateaux Hotel Heritage?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Relais & Chateaux Hotel Heritage?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Relais & Chateaux Hotel Heritage provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 150 per vehicle applies.

Where is Relais & Chateaux Hotel Heritage located?

Located in Historical Center Bruges, this luxury hotel is steps from Bruges City Theater, Friet Museum, and Historium. Provinciaal Hof and Bruges Market Square are just steps away. Bruges Station is 20 minutes by foot and Brugge-Sint-Pieters Station is 29 minutes.

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Relais & Chateaux Hotel Heritage Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 420 out of 518 reviews
Rating 8 - Good. 79 out of 518 reviews
Rating 6 - Okay. 13 out of 518 reviews
Rating 4 - Poor. 1 out of 518 reviews
Rating 2 - Terrible. 5 out of 518 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Beautiful property in a fantastic location! The breakfast was sumptuous. The staff were very professional and gracious.
Stayed 3 nights in May 2025

10/10

Very nice place , very accommodative staff, amazing breakfast .
Stayed 1 night in Feb 2025

10/10

Beautiful hotel filled with history. Located close to the city center and all the attractions Bruges has to offer. The breakfast was spectacular. The most delicious waffle I’ve ever had. Highly recommended.
Stayed 1 night in Apr 2025

10/10

Beautiful hotel Great staff Perfect location
Stayed 2 nights in Oct 2024

6/10

The hotel is a little dated but in a great area. The staff was fantastic and breakfast superb
Stayed 1 night in Dec 2024

10/10

Lovely place Strongly recommended
Stayed 2 nights in Nov 2024

10/10

It was a pleasant stay. The employees were very nice and helpful.
Stayed 1 night in Oct 2024

10/10

10/10 We will definitely stay here again. It is walking distance to everything.
Stayed 4 nights in Aug 2024

10/10

Well located beautiful hotel with a breakfast to die for. Nice little spa area.
Stayed 2 nights in Mar 2024

10/10

The service is impeccable and the food exceptional. A very lovely visit.
Stayed 4 nights in Jun 2024

10/10

The property was beautiful, well kept, and the welcoming staff made the stay incredibly comfortable. Food and drink available at the restaurant and bar was top notch as well!

10/10

Beautiful hotel. Amazing customer service. Great location.
Stayed 3 nights in Jul 2024

10/10

Luxury accommodations and fantastic service. The hotel decor is spectacular! Very romantic setting.
Stayed 2 nights in May 2024

10/10

Wonderful hotel. Has such a charm about it. The service impeccable and location is great.
Stayed 2 nights in Nov 2023

10/10

Fabulous hotel in excellent location for visiting this beautiful city. Service was excellent. Above and beyond Dinner is 5 star. Highly recommend. Can’t wait to come back!
Stayed 3 nights in Aug 2024

10/10

A charming, well-appointed, perfectly-located boutique hotel with excellent, attentive, and knowledgeable staff. Be sure to book a dinner at the restaurant, as it is an incredible experience. Easy walk to all the major sites and shopping, and only two blocks to the bus stop for the train station makes it so easy for day trips (Ghent, for example). Large, comfortable room (separate sitting area and spacious bathroom). Why stay anywhere else in Bruges?
Stayed 5 nights in Sep 2024

10/10

An excellent, small boutique hotel that is conveniently located. The staff is wonderful. The continental breakfast is delicious and generous.
Stayed 2 nights in Oct 2023

10/10

Excellent service, great ambiance. The staff went out of their way to assist you and make your stay truly enjoyable. Breakfast buffet and service was truly exceptional.
Stayed 2 nights in Sep 2023

10/10

Beautiful hotel with incredible staff Room was a little cramped but very clean
Stayed 2 nights in Nov 2023

10/10

Really friendly hotel, beautifully appointed and comfortable rooms, with every creature comfort. Lots of little extras from fresh fruit in the room to water for our journey home.
Our room
Stayed 2 nights in Feb 2024

10/10

The location is super convenient and safe and quiet. The hotel is very charming and very clean. The stuff are all very kind. Highly recommend!
Stayed 3 nights in Dec 2023

10/10

Thomas and Claire at the front desk were welcoming, gracious, and helpful throughout our stay. Our visit to Bruges is a lifetime memory!
Stayed 1 night in Sep 2023

10/10

Wow. The staff, location and our room was absolutely amazing. We were fortunate to get a room on the top floor which included access to the rooftop patio overlooking the rooftops and the bell tower. We took advantage of the steam room and sauna which will be reserved for your exclusive use when you reserve it. I highly recommend this beautiful hotel.
Stayed 3 nights in Sep 2024

8/10

Good location, friendly front desk staff. Room was small and a bit dated. Bathroom door could not open fully as room so small. Very nice but In need of an upgrade.
Stayed 2 nights in Oct 2024

10/10

The Hotel Heritage is such a charming boutique hotel with all the services you would want- the staff is extremely accommodating. We visited with 7 straight days of rain and they always made us smile.