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Grand Hotel Normandy by CW Hotel Collection

4.0 star property
Historic charm meets modern comfort in this Bruges retreat where guests can warm up by the fireplace or take a refreshing dip in the indoor pool

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Photo gallery for Grand Hotel Normandy by CW Hotel Collection

Daily buffet breakfast for a fee - Grand Hotel Normandy by CW Hotel Collection (Bruges)
Front of property - Grand Hotel Normandy by CW Hotel Collection (Bruges)
Family Quadruple Room | Minibar, in-room safe, individually decorated, individually furnished - Grand Hotel Normandy by CW Hotel Collection (Bruges)
Deluxe Double Room, 1 Queen Bed | Bathroom | Shower, free toiletries, hair dryer, bathrobes - Grand Hotel Normandy by CW Hotel Collection (Bruges)
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers - Grand Hotel Normandy by CW Hotel Collection (Bruges)
Grand Hotel Normandy by CW Hotel Collection is in central Bruges, offering a peaceful garden, welcoming lobby with fireplace, indoor pool, gym, in-room WiFi, and a convivial bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Triple Room

Family Triple Room | Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room

9.2 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Romantic Double Room, 1 Queen Bed

Romantic Double Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Romantic Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Room

Basic Room | Minibar, in-room safe, individually decorated, individually furnished

Basic Room

8.8 out of 10
Excellent
(18 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Economy Room

Economy Room | Minibar, in-room safe, individually decorated, individually furnished

Economy Room

7.6 out of 10
Good
(14 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Classic Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Historical Center Bruges, a neighborhood in Bruges, Grand Hotel Normandy by CW Hotel Collection is near a train station. Bruges Christmas Market and Steenstraat are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Knokke-Heist Beach and Uitkerkse Polder. Looking to enjoy an event or a game while in town? See what's happening at Jan Breydel Stadium or The Merry Velodrome. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Bruges travel guide
Map
Hoefijzerlaan 37, Bruges, B-8000

What's nearby

  • Christmas Old Market square in the center of Bruges, Belgium
    Bruges Christmas Market
    10 min walk - 0.6 miles
  • Bruges Market Square
    Bruges Market Square
    10 min walk - 0.6 miles
  • Bruges Belfry
    Bruges Belfry
    12 min walk - 0.6 miles
  • 't Zand Square
    5 min walk - 0.3 miles
  • Bruges City Hall
    12 min walk - 0.6 miles

Getting around

  • Bruges Station
    16 min walk
  • Ostende (OST-Ostend-Bruges Intl.)
    36 min drive

Restaurants

  • 't Santpoortje
    4 min walk
  • Bernie's Beer Bar
    3 min walk
  • Bras Café
    4 min walk
  • Bar'Ziel
    3 min walk
  • Villa Gerard
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 25 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10.00 for children
  • Uncovered self parking fee: EUR 25 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Frequently asked questions

Does Grand Hotel Normandy by CW Hotel Collection have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Grand Hotel Normandy by CW Hotel Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 25 per night. Limited spots are available.

What time is check-in at Grand Hotel Normandy by CW Hotel Collection?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Hotel Normandy by CW Hotel Collection?

Check-out is at 11 AM.

Where is Grand Hotel Normandy by CW Hotel Collection located?

Located in Historical Center Bruges, this hotel is within a 15-minute walk of 't Zand Square, Bruges Christmas Market, and Bruges Market Square. Bruges Art Route and Concertgebouw are also within 10 minutes. Bruges Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hotel Normandy by CW Hotel Collection Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 485 out of 726 reviews
Rating 8 - Good. 173 out of 726 reviews
Rating 6 - Okay. 41 out of 726 reviews
Rating 4 - Poor. 17 out of 726 reviews
Rating 2 - Terrible. 10 out of 726 reviews

Reviews

Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the hotel was wonderful. The breakfast offered I would highly recommend! Well worth the $$! We had a great quiet comfortable night sleep and would definitely come back again!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff from check in to check out. Hotel is within walking distance to the main hub of Bruges. Room was clean and tidy with a box of Belgian chocolates on the bed was a nice touch.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, breakfas was,better than expected, stuff is,so gentle and nuce,very close location for everything
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never stayed in a more comfortable, homely place.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were immaculate, the staff are great. Hôtel was exactly what we wanted. Just outside the centre so it was nice and quiet.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with an amazing friendly staff. Rooms are comfortable and breakfast is very good. Would recommend
Stayed 1 night in Mar 2026
Verified

8/10 Good

june

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the foyer is lovely and the staff were amazing. The only issue we had was that the shower floor was very slippery. We both slipped and were being very careful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and great staff, breakfast was perfect
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Keith

Liked: Staff & service, amenities, property conditions & facilities
Good standard hotel with friendly staff and most things as expected. However the corridor smelt of sewage.That took the edge off our enjoyment
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay. Staff were friendly and helpful. Will return
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming hotel, friendly staff, great breakfast and location
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Hard to control temperature in room. Front desk controls air conditioner. Great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Oliver Mark

Liked: Cleanliness, staff & service, amenities
Warm friendly staff, well looked after. High quality room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
The cleanest of the room, the hotel location and the helpful and kindness of the personel was the best.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, amenities
Swimming pool,courteous staff,great breakfast, spacious rooms
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Naresh

Liked: Staff & service
I found the property not to be suitable for a senior . The shower is in the tub and the faucet is in the middle of the tub so it's awkward. The sink has the shelf so low that you can knock your head into it. There was stairs to get to my room but no hand rail. But on the positive the staff was excellent , helpful and pleasant. We liked the complementary chocolates and cookies. It was very thoughtful.
Stayed 2 nights in May 2026
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities
Lovely hotel, great location. We had a fabulous, spacious, family room. The breakfast is fantastic, the pool is lovely and the staff are friendly & helpful. Our sink was leaking from what looked like a previous repair. The window blind wouldn’t close all the way & there was an odd damp smell in the corridors. There are reasons I gave a lower grade but I would stay again if we returned to Bruges.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Quality and choice at breakfast was excellent. Decor throughout hotel was tasteful and in keeping with its location. Staff were pleasant and helpful. Little presents on arrival to room and upon checking out were a special treat.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Pink armchairs at reception could do with a clean. Other than that room aw clean a bit small we had the Classic. We were offered bath or shower. We opted for shower maybe it was a mistake as it was quite small. Lovely breakfast. And swimming pool was a nice addition to our stay. Would go back or recommend.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jade

Liked: Cleanliness, staff & service, amenities
Nice breakfast and lovely pool. The room was pleasant. The downstairs bathroom in the hotel had a really bad smell coming from it.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice welcoming hotel close to the centre but nice and quiet
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Nigel

Liked: Staff & service, amenities, property conditions & facilities
Excellent stay. Very pleasant staff etc
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Anjana

Had a wonderful stay. The staff were very helpful and friendly and made our stay very special.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not fault the staff every single one of them was very polite and helpful. The swimming pool was a good temperature and the games in reception were a nice touch.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so freindly and helpful!
Stayed 1 night in Sep 2025