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Grand Hotel Normandy by CW Hotel Collection

Property class: 4

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Photo gallery for Grand Hotel Normandy by CW Hotel Collection

A variety of baked goods displayed in baskets and on a counter, including croissants and bread rolls. - Grand Hotel Normandy by CW Hotel Collection (Bruges)
A bedroom with a sloped ceiling, two beds, a sofa, and a desk. - Grand Hotel Normandy by CW Hotel Collection (Bruges)
The Grand Hotel Normandy facade with a prominent entrance, double doors, and a marquee sign. - Grand Hotel Normandy by CW Hotel Collection (Bruges)
A modern indoor pool area with lounge chairs and a small pool. - Grand Hotel Normandy by CW Hotel Collection (Bruges)
A balcony with a bed, a table, and a chair. - Grand Hotel Normandy by CW Hotel Collection (Bruges)
Bruges Christmas Market and Bruges Market Square are located near Grand Hotel Normandy by CW Hotel Collection, which provides a garden, a fireplace in the lobby, and a bar. In addition to a gym, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room, 1 Queen Bed

A hotel room with a large bed, a desk, a TV, and a bench.

Deluxe Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Quadruple Room

A bedroom with two beds, a chandelier, and a wooden ceiling structure.

Family Quadruple Room

9.6 out of 10
Exceptional
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Triple Room

A modern hotel room with a large bed, a desk, and a chair.

Family Triple Room

9.2 out of 10
Wonderful
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Romantic Double Room, 1 Queen Bed

A bedroom with a bed, bedside lamps, a sofa, and a window with curtains.

Romantic Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Room

A hotel room with a large bed, a desk, and a chair.

Basic Room

8.8 out of 10
Excellent
(19 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Economy Room

A neatly made bed with a white duvet, two bedside lamps, and a floral wallpaper pattern.

Economy Room

7.6 out of 10
Good
(14 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Double Room, 1 Queen Bed

A hotel room with a large bed, a wooden desk, a small round table, and a wall with floral wallpaper.

Classic Double Room, 1 Queen Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Historical Center Bruges, a neighborhood in Bruges, Grand Hotel Normandy by CW Hotel Collection is near a train station. Bruges Christmas Market and Noordzandstraat are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Knokke-Heist Beach and Uitkerkse Polder. Looking to enjoy an event or a game while in town? See what's going on at Jan Breydel Stadium, or consider a night out at Cactus Club. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Bruges travel guide
Map
Hoefijzerlaan 37, Bruges, B-8000

What's nearby

  • A row of colorful buildings with distinct architectural styles, including a red building with green windows and a brick building with a pointed roof.
    Bruges Market Square
    10 min walk - 0.6 miles
  • A historic European town square at night with illuminated buildings and cobblestone streets.
    Bruges Christmas Market
    10 min walk - 0.6 miles
  • A historic square with a prominent clock tower, a statue, and surrounding buildings.
    Bruges Belfry
    12 min walk - 0.6 miles
  • A church interior with stained glass windows, brick walls, and a high vaulted ceiling.
    Basilica of the Holy Blood
    12 min walk - 0.6 miles
  • 't Zand Square
    5 min walk - 0.3 miles

Getting around

  • Bruges Station
    16 min walk
  • Ostende (OST-Ostend-Bruges Intl.)
    36 min drive

Restaurants

  • Bernie's Beer Bar
    3 min walk
  • 't Santpoortje
    4 min walk
  • Gelateria Da Vinci
    9 min walk
  • Bras Café
    4 min walk
  • Café De Republiek
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 25 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10.00 for children
  • Uncovered self parking fee: EUR 25 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Frequently asked questions

Does Grand Hotel Normandy by CW Hotel Collection have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Grand Hotel Normandy by CW Hotel Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 25 per night. Limited spots are available.

What time is check-in at Grand Hotel Normandy by CW Hotel Collection?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Hotel Normandy by CW Hotel Collection?

Check-out is at 11 AM.

Where is Grand Hotel Normandy by CW Hotel Collection located?

Located in Historical Center Bruges, this hotel is within a 15-minute walk of 't Zand Square, Bruges Christmas Market, and Bruges Market Square. Bruges Art Route and Concertgebouw are also within 10 minutes. Bruges Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hotel Normandy by CW Hotel Collection Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 519 out of 777 reviews
Rating 8 - Good. 181 out of 777 reviews
Rating 6 - Okay. 45 out of 777 reviews
Rating 4 - Poor. 20 out of 777 reviews
Rating 2 - Terrible. 12 out of 777 reviews

Reviews

Verified review

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable, and staff were very friendly and helpful
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Faisal Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay and enjoyed it. Staff was very friendly and helpful. All facilities like room service and breakfast was very nice. Highly recommend and very close to all main activities and bus and train stations.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Gianluca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect, the room was huge and perfect for a family of 4, the only problem was the parking, they have exactly 4 parking lots and when I arrived they were already occupied
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Great space. Lovely room.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Bruges. From check-in to check-out we had nothing but positive experiences. The family rooms were great and the breakfast was pretty decent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the hotel was wonderful. The breakfast offered I would highly recommend! Well worth the $$! We had a great quiet comfortable night sleep and would definitely come back again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff from check in to check out. Hotel is within walking distance to the main hub of Bruges. Room was clean and tidy with a box of Belgian chocolates on the bed was a nice touch.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfy bed but pillows were quite small. Staff were very pleasant and gave lots of advice about our time in Bruges. There was an issue with hot water before we checked out which unfortunately prevented a morning shower, which was a shame, but nothing the hotel could do. Amenities were fantastic, and the hotel was really nicely located.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, breakfas was,better than expected, stuff is,so gentle and nuce,very close location for everything
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never stayed in a more comfortable, homely place.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were immaculate, the staff are great. Hôtel was exactly what we wanted. Just outside the centre so it was nice and quiet.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with an amazing friendly staff. Rooms are comfortable and breakfast is very good. Would recommend
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and great staff, breakfast was perfect
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming hotel, friendly staff, great breakfast and location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, amenities
Swimming pool,courteous staff,great breakfast, spacious rooms
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
The cleanest of the room, the hotel location and the helpful and kindness of the personel was the best.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay. Staff were friendly and helpful. Will return
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

june

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the foyer is lovely and the staff were amazing. The only issue we had was that the shower floor was very slippery. We both slipped and were being very careful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Oliver Mark

Liked: Cleanliness, staff & service, amenities
Warm friendly staff, well looked after. High quality room.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Keith

Liked: Staff & service, amenities, property conditions & facilities
Good standard hotel with friendly staff and most things as expected. However the corridor smelt of sewage.That took the edge off our enjoyment
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Hard to control temperature in room. Front desk controls air conditioner. Great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Quality and choice at breakfast was excellent. Decor throughout hotel was tasteful and in keeping with its location. Staff were pleasant and helpful. Little presents on arrival to room and upon checking out were a special treat.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. The family room was great and we all enjoyed the pool. Breakfast was more continental than cooked, but many many continental options. The beds were very comfortable. A little tatty around the edges in the room, but I'm not complaining - it was clean, comfortable, had dressing gowns and slippers and a minibar in the room which was reasonably priced too. Very close to 't Zand where we parked overnight, and very reasonably priced later check out times too. Would stay again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice welcoming hotel close to the centre but nice and quiet
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was nicely outfitted with free weights, elliptical and rowing. The pool looked inviting. Breakfast had a hot offering of hash browns, eggs, beans and bacon. The cold offering was bread, cheese, yogurt, cold cuts and cold cereal. Coffee machine for espresso etc. They even had champagne for mimosas Easily walkable to town
Stayed 1 night in Apr 2026