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Grand Hotel Normandy by CW Hotel Collection

4.0 star property
Hotel with an indoor pool, near Bruges Christmas Market

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Photo gallery for Grand Hotel Normandy by CW Hotel Collection

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Garden
Family Quadruple Room | Minibar, in-room safe, individually decorated, individually furnished
Family Quadruple Room | Minibar, in-room safe, individually decorated, individually furnished
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Romantic Double Room, 1 Queen Bed

Romantic Double Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Romantic Double Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room | Minibar, in-room safe, individually decorated, individually furnished

Economy Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Classic Double Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | Minibar, in-room safe, individually decorated, individually furnished

Basic Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room | Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
Hoefijzerlaan 37, Bruges, B-8000

What's nearby

  • Bruges Christmas Market - 9 min walk - 0.5 miles
  • Bruges Market Square - 9 min walk - 0.5 miles
  • Bruges Belfry - 10 min walk - 0.6 miles
  • Burg - 11 min walk - 0.6 miles
  • Basilica of the Holy Blood - 12 min walk - 0.6 miles

Getting around

  • Bruges Station - 16 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 36 min drive

Restaurants

  • ‪Leffe 't Zand - ‬4 min walk
  • ‪'t Santpoortje - ‬4 min walk
  • ‪Villa Gerard - ‬4 min walk
  • ‪Bras Café - ‬4 min walk
  • ‪Bar'Ziel - ‬3 min walk

About this property

Grand Hotel Normandy by CW Hotel Collection

Upscale hotel remodeled in 2021 and located near Bruges Christmas Market
Located close to Bruges Market Square, Grand Hotel Normandy by CW Hotel Collection provides a garden, a fireplace in the lobby, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Other perks include:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • Multilingual staff, a 24-hour front desk, and a vending machine
  • Smoke-free premises, an elevator, and luggage storage
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 64 individually furnished rooms feature thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 43-inch flat-screen TVs with premium channels
  • Electric kettles, heating, and daily housekeeping

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 25 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Fireplace in lobby
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10.00 for children
  • Uncovered self parking fee: EUR 25 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Bruges Floris Hotel
Floris Bruges
Floris Bruges Hotel
Floris Hotel Bruges
Hotel Floris Bruges
Floris Karos Bruges
Hotel Floris Karos
Karos Hotel
Floris Karos Bruges
Grand Hotel Normandy
Normandy By Cw Collection
Grand Hotel Normandy by CW Hotel Collection Hotel
Grand Hotel Normandy by CW Hotel Collection Bruges
Grand Hotel Normandy by CW Hotel Collection Hotel Bruges

Frequently asked questions

Does Grand Hotel Normandy by CW Hotel Collection have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Grand Hotel Normandy by CW Hotel Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel Normandy by CW Hotel Collection?

Self parking is available for EUR 25 per night. Limited spots are available.

What time is check-in at Grand Hotel Normandy by CW Hotel Collection?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Hotel Normandy by CW Hotel Collection?

Check-out is at 11 AM.

Where is Grand Hotel Normandy by CW Hotel Collection located?

Located in Historical Center Bruges, this hotel is within a 15-minute walk of 't Zand Square, Bruges Christmas Market, and Bruges Market Square. Bruges Art Route and Concertgebouw are also within 10 minutes. Bruges Station is 16 minutes by foot.

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Grand Hotel Normandy by CW Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 380 out of 578 reviews
Rating 8 - Good. 144 out of 578 reviews
Rating 6 - Okay. 30 out of 578 reviews
Rating 4 - Poor. 15 out of 578 reviews
Rating 2 - Terrible. 9 out of 578 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and comfortable beds! The staff was so kind and helpful!
Stayed 1 night in Jun 2025

8/10 Good

Sian

Liked: Cleanliness, amenities, property conditions & facilities
Our room was quite small but everything was clean and all the staff were helpful and lovely.
Stayed 3 nights in May 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a little outside the town center but it’s worth the stay. The staff was friendly and the property was so clean and pretty. The beds were perfect and the town center was walkable. Highly recommend this property.
Stayed 2 nights in Apr 2025

10/10 Excellent

Julia Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great breakfast and a short walk (10 mins) to the centre of Bruges. Lots of nice bars and restaurants close by.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent staff. Beautiful breakfast.
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived quite late in the evening, but the staff couldn’t have been more polite and understanding. Excellent food and a perfect location to travel around Bruges.
Stayed 2 nights in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique building layout, nice area around the pool
Stayed 1 night in Mar 2025

8/10 Good

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay! Excellent location and comfortable rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge comfortable room. Loved the roof terrace. Not a great deal of food selection for dairy free, was quite difficult at breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice hotel… room could do with some mire storage for clothes. However the staff were excellent and the breakfast was great
Stayed 2 nights in Feb 2025

8/10 Good

Jacklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location to food and shopping!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and clean. Staff were very friendly and helpful. Family room was perfect enough space for everyone. Pool was decent and food for breakfast was very good. Just outside Bruges centre but only 10 minute walk.
Stayed 2 nights in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Amazing hotel for family trip
Stayed 3 nights in Nov 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Very good highly recommended
Stayed 2 nights in Jan 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cant wait to go back

Amazing stay and we loved it here. Beds are comfy but may bring our own pillows next time. Staff are all very welcoming and polite. We shall return..
Stayed 2 nights in Dec 2024

10/10 Excellent

Mr Narinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent large family rooms, walkable to the town center, with a swimming pool and a carpark close by, it was a great hotel for a short stay in Brugge.
Stayed 3 nights in Oct 2024

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom have no door, which for a couple's room can be an issue.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Jan 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
The room was nice and clean with a good bed
Stayed 4 nights in Oct 2024

8/10 Good

oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with mega breakfasts!
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made very welcome, nice location!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely long, family weekend in Bruges, staying at Grand Hotel Normandy. The hotel was excellent, the family room was spacious and clean. We enjoyed using the swimming pool and the gym. Our children loved playing chess and connect 4 in the really nice, reception bar.
Stayed 3 nights in Nov 2024

10/10 Excellent

Victor

Liked: Amenities
The hotel is good, and the staff is kind.
Stayed 2 nights in Jul 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic all round service
Stayed 2 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay and see Brugge!

Great hotel! Great staff! Easy walk to city center!
Stayed 1 night in Jul 2024