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Grand Hotel Normandy by CW Hotel Collection

4.0 star property
Historic charm meets modern comfort in this Bruges retreat where guests can warm up by the fireplace or take a refreshing dip in the indoor pool

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Photo gallery for Grand Hotel Normandy by CW Hotel Collection

Daily buffet breakfast (EUR 20 per person) - Grand Hotel Normandy by CW Hotel Collection (Bruges)
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers - Grand Hotel Normandy by CW Hotel Collection (Bruges)
Basic Room | Minibar, in-room safe, individually decorated, individually furnished - Grand Hotel Normandy by CW Hotel Collection (Bruges)
Family Quadruple Room | Minibar, in-room safe, individually decorated, individually furnished - Grand Hotel Normandy by CW Hotel Collection (Bruges)
Front of property - Grand Hotel Normandy by CW Hotel Collection (Bruges)
Grand Hotel Normandy by CW Hotel Collection is in central Bruges, offering a peaceful garden, welcoming lobby with fireplace, indoor pool, gym, in-room WiFi, and a convivial bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Romantic Double Room, 1 Queen Bed

Romantic Double Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Romantic Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | Minibar, in-room safe, individually decorated, individually furnished

Basic Room

8.8 out of 10
Excellent
(17 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room | Minibar, in-room safe, individually decorated, individually furnished

Economy Room

7.4 out of 10
Good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Classic Double Room, 1 Queen Bed

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in Historical Center Bruges, a neighborhood in Bruges, Grand Hotel Normandy by CW Hotel Collection is near a train station. Bruges Christmas Market and Noordzandstraat are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Uitkerkse Polder and Het Zwin. Looking to enjoy an event or a game while in town? See what's happening at Jan Breydel Stadium or The Merry Velodrome. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
Visit our Bruges travel guideOpens in a new window
Map
Hoefijzerlaan 37, Bruges, B-8000

What's nearby

  • 't Zand Square - 5 min walk - 0.3 miles
  • Bruges Market Square - 9 min walk - 0.5 miles
  • Bruges Christmas Market - 9 min walk - 0.5 miles
  • Bruges Belfry - 10 min walk - 0.6 miles
  • Burg - 11 min walk - 0.6 miles

Getting around

  • Bruges Station - 16 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 36 min drive

Restaurants

  • ‪Bar'Ziel - ‬3 min walk
  • ‪Bras Café - ‬4 min walk
  • ‪'t Santpoortje - ‬4 min walk
  • ‪Villa Gerard - ‬4 min walk
  • ‪Bar Oswald - ‬4 min walk

About this property

Grand Hotel Normandy by CW Hotel Collection

Upscale hotel near Bruges Christmas Market
Located close to Bruges Market Square, Grand Hotel Normandy by CW Hotel Collection provides a garden, a fireplace in the lobby, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Other perks include:
  • An indoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • A vending machine, an elevator, and secured bicycle storage
  • Tour/ticket assistance, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 64 individually furnished rooms feature thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 43-inch flat-screen TVs with premium channels
  • Electric kettles, heating, and daily housekeeping

Similar properties

Exterior
Hotel Ter Brughe by CW Hotel Collection
  • Free WiFi
  • Gym
  • Breakfast available
  • Parking available
9.0 out of 10, Wonderful, 1,001 reviews
Hotel Ter Brughe by CW Hotel Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 25 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10.00 for children
  • Uncovered self parking fee: EUR 25 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Bruges Floris Hotel
Floris Bruges
Floris Bruges Hotel
Floris Hotel Bruges
Hotel Floris Bruges
Floris Karos Bruges
Hotel Floris Karos
Karos Hotel
Floris Karos Bruges
Grand Hotel Normandy
Normandy By Cw Collection
Grand Hotel Normandy by CW Hotel Collection Hotel
Grand Hotel Normandy by CW Hotel Collection Bruges
Grand Hotel Normandy by CW Hotel Collection Hotel Bruges

Frequently asked questions

Does Grand Hotel Normandy by CW Hotel Collection have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Grand Hotel Normandy by CW Hotel Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 25 per night. Limited spots are available.

What time is check-in at Grand Hotel Normandy by CW Hotel Collection?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Hotel Normandy by CW Hotel Collection?

Check-out is at 11 AM.

Where is Grand Hotel Normandy by CW Hotel Collection located?

Located in Historical Center Bruges, this hotel is within a 15-minute walk of 't Zand Square, Bruges Christmas Market, and Bruges Market Square. Bruges Art Route and Concertgebouw are also within 10 minutes. Bruges Station is 16 minutes by foot.

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Reviews

Grand Hotel Normandy by CW Hotel Collection Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 430 out of 641 reviews
Rating 8 - Good. 152 out of 641 reviews
Rating 6 - Okay. 34 out of 641 reviews
Rating 4 - Poor. 16 out of 641 reviews
Rating 2 - Terrible. 9 out of 641 reviews

Reviews

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming hotel, friendly staff, great breakfast and location
Stayed 1 night in Dec 2025

10/10 Excellent

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and great staff, breakfast was perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice welcoming hotel close to the centre but nice and quiet
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so freindly and helpful!
Stayed 1 night in Sep 2025

10/10 Excellent

Nigel

Liked: Staff & service, amenities, property conditions & facilities
Excellent stay. Very pleasant staff etc
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Pleasant and helpful staff. Incredible exercise room
A swan in the canal at Bruges.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Amazing stay here at this fantastic hotel. The staff are so helpful and friendly and the hotel is beautifully decorated. Lovely swimming pool and great facilities. We will definitely be returning here if we visit Bruge again
Stayed 1 night in Aug 2025

10/10 Excellent

Anjana

Had a wonderful stay. The staff were very helpful and friendly and made our stay very special.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mr Y PATEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and friendly

Nice hotel with good facilities and friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - friendly and helpful staff, lovely large bedrooms, delicious hotel breakfasts, swimming pool - not too far from the centre of Bruges and near Zan Square with lots of restaurants. Definitely recommend for a stay in Bruges.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Loved the swimming pool.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for Bruges. Breakfast was good and room was comfortable. It was a longer walk to the city center, but doable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and comfortable beds! The staff was so kind and helpful!
Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Had a relaxing one night stay in a triple room. Staff welcoming, comfortable room and beds, pool. Delicious breakfast. We parked in the underground car park close by
Stayed 1 night in Jun 2025

10/10 Excellent

Julia Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great breakfast and a short walk (10 mins) to the centre of Bruges. Lots of nice bars and restaurants close by.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was one of the best I've stayed at! It was a 5-10 minute walk from all of the restaurants and attractions. The staff were really friendly and helpful. The room was on the small side but it had all of the amenties we needed. I would definitely recommend the Grand Normandy Hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a little outside the town center but it’s worth the stay. The staff was friendly and the property was so clean and pretty. The beds were perfect and the town center was walkable. Highly recommend this property.
Stayed 2 nights in Apr 2025

8/10 Good

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay! Excellent location and comfortable rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent staff. Beautiful breakfast.
Stayed 4 nights in Mar 2025

10/10 Excellent

COLLEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the hotel - lovely breakfast buffet. Hotel bar was very nice. Rooms were lovely and the beds very comfortable. Easy walking distance to center of Bruges.
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous hotel! We loved it! Excellent friendly and knowledgeable staff who were ever-present but not intrusive. Really made us feel welcome. Breakfast was excellent, plenty of choice and very high quality. Lovely pool. Great bar. Hotel was spotlessly clean but retained character. Our family room was gorgeous!! We will definitely be back as soon as we can!!
Stayed 1 night in Jul 2025

10/10 Excellent

Steven John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived quite late in the evening, but the staff couldn’t have been more polite and understanding. Excellent food and a perfect location to travel around Bruges.
Stayed 2 nights in Apr 2025

8/10 Good

Jacklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location to food and shopping!
Stayed 2 nights in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique building layout, nice area around the pool
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice hotel… room could do with some mire storage for clothes. However the staff were excellent and the breakfast was great
Stayed 2 nights in Feb 2025