2/10
The hotel sent an email the day before arrival saying my reservation was cancelled due to "unavoidable circumstances". There was no additional explanation given. No refund was mentioned either and I was told to refer back to Hotels.com for any possible refund. This was the weekend of the local University's Homecoming/Student Preview which I was attending so it was impossible to find a replacement hotel on such short notice. My friends in the area said it was a good thing to not stay here though.
Elizabeth
Stayed 2 nights in Oct 2021