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SureStay Hotel by Best Western Brownsville

2.5 star property
Hotel in Brownsville with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Brownsville

Lobby
Lobby
Restaurant
Individually furnished, desk, laptop workspace, blackout drapes
Room amenity
SureStay Hotel by Best Western Brownsville sits right in the shopping district, making it easy to combine comfort with convenience. Guests can enjoy a continental breakfast, use WiFi in the common areas, and take care of laundry needs without leaving the property.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(16 reviews)

Highlights

Individually furnished
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(16 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 6
  • 3 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Highlights

Individually furnished
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
825 N Expressway, Brownsville, TX, 78520

What's nearby

  • Gladys Porter Zoo - 2 min drive - 1.9 miles
  • Sunrise Mall - 2 min drive - 2.1 miles
  • Historic Brownsville Museum - 3 min drive - 2.4 miles
  • University of Texas at Brownsville - 4 min drive - 2.9 miles
  • Valley Baptist Medical Center - 4 min drive - 2.4 miles

Getting around

  • Brownsville-South Padre Island Intl. Airport (BRO) - 16 min drive

Restaurants

  • ‪Bigo's Bar & Grill - ‬2 min drive
  • ‪Dairy Queen - ‬17 min walk
  • ‪Taqueria Ultimo Taco - ‬9 min walk
  • ‪Jack in the Box - ‬8 min walk
  • ‪Lotus Inn - ‬6 min walk

About this property

SureStay Hotel by Best Western Brownsville

Hotel in a shopping district
SureStay Hotel by Best Western Brownsville provides amenities like free continental breakfast and laundry facilities. Guests can connect to free WiFi in public areas.
Other perks include:
  • Free self parking
  • RV/bus/truck parking, smoke-free premises, and a front-desk safe
  • Laundry services, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 52 individually furnished rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like desk chairs and high-speed internet.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Similar properties

Property amenity

Motel 6 Brownsville, TX

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
7.4 out of 10, Good, 1,015 reviews
Motel 6 Brownsville, TX

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Americas Best Value Inn Brownsville
Americas Best Value Inn Hotel Brownsville
Americas Best Value Inn-Brownsville/South Padre Island Hotel
Americas Best Value Inn-Brownsville/South Padre Island
SureStay Brownsville
SureStay Hotel Best Western Brownsville
SureStay Best Western Brownsville
SureStay Hotel Brownsville by Best Western
Surestay By Best Brownsville
SureStay Hotel by Best Western Brownsville Hotel
SureStay Hotel by Best Western Brownsville Brownsville
SureStay Hotel by Best Western Brownsville Hotel Brownsville

Frequently asked questions

Is SureStay Hotel by Best Western Brownsville pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Brownsville?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Brownsville?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Brownsville?

Check-out is at 11:00 AM.

Where is SureStay Hotel by Best Western Brownsville located?

Situated near the airport, this hotel is within 2 mi (3 km) of Resaca de la Palma Battlefield, Sunrise Mall, and Dean Porter Park. Cinemark Sunrise Mall and Camille Lightner Playhouse are also within 3 mi (5 km).

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SureStay Hotel by Best Western Brownsville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 222 out of 536 reviews
Rating 8 - Good. 128 out of 536 reviews
Rating 6 - Okay. 80 out of 536 reviews
Rating 4 - Poor. 49 out of 536 reviews
Rating 2 - Terrible. 57 out of 536 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location, everything very close.
Stayed 1 night in Aug 2025

10/10 Excellent

Euro Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Great relaxing place
Stayed 2 nights in Jul 2025

10/10 Excellent

Walter Emanuel Ruiz

Liked: Cleanliness, amenities, property conditions & facilities
excelente
Stayed 2 nights in Jun 2025

8/10 Good

Alma

Liked: Cleanliness, staff & service, amenities
The staff was nice. Beds are comfy. The only issue we had was the A/C wasn't working properly. They came and checked it, but unfortunately didn't help much.
Stayed 1 night in Jul 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk excelent customer service
Stayed 3 nights in Mar 2025

10/10 Excellent

Loribeth

Liked: Cleanliness, staff & service, property conditions & facilities
We picked this hotel because it had two king beds and fit our whole family comfortably. We were pleasantly surprised by how large the room was. Lizette was really helpful at check in and gave us the BEST recommendations for local restaurants. I am extremely happy and would definitely stay here in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

MOISES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, great location and friendly staff, thanks
Stayed 1 night in Oct 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly
Stayed 1 night in Dec 2023

8/10 Good

Massinissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Globally OK and safe

Everything was ok, breakfast need to be improved, very few choice
Stayed 5 nights in Dec 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice people
Stayed 1 night in Jun 2024

6/10 Okay

Francisco

Liked: Cleanliness, amenities
Well pillow were not good they were so flat and the outlets didn’t work and had problem changing the tv but other than that it was good
Stayed 2 nights in Feb 2025

2/10 Terrible

Gilberto

Liked: Cleanliness
Disliked: Room comfort

Ac down

Ac did not work in roomhad to switch people from one of the rooms to two rooms.
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities
Everything was just right.

4/10 Poor

Aleah

Disliked: Staff & service, amenities, property conditions & facilities
Have been to better then this on this budget and had better
Stayed 2 nights in Jan 2023

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, location felt safe, easy access to the highway. Rooms were cleaned and neat.
Stayed 1 night in Jul 2022

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great.
Stayed 1 night in May 2024

10/10 Excellent

josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s extremely clean and looks nice.
Stayed 1 night in May 2024

6/10 Okay

ALEXIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to leave a $100 deposit for my stay that was never mentioned on site.
Stayed 1 night in Dec 2024

6/10 Okay

Francisco

Liked: Cleanliness, staff & service
Well the tv didn’t work and I was bored wanted to see a good movie and than not enough toilet paper had to go ask for some and also the light bulbs were out in the restroom
Stayed 2 nights in Mar 2025

4/10 Poor

Crystal

Disliked: Amenities
My tv did not work in the room, front desk attempted to help, she stated would call Direct TV. She never came back to tell me a status, didn’t apologize, I was not offered another room or some type of compensation. If it is part of what I’m paying for I should have it. My family and I were not able to just relax and enjoy our stay. In the morning when she asked how everything was I told her terrible my tv didn’t work and the only response I got was as that I was the only one. I will never be staying here or recommending this hotel to anyone.
Stayed 1 night in Jun 2025

6/10 Okay

Wes

Liked: Staff & service
Disliked: Property conditions & facilities
AC would not work in room after I checked in. Hotel said they did not have any other rooms but finally let me know there was a room with a non-working TV. AC is much more important that TV so I moved and then all was ok. Hotel is OK but nothing special.
Stayed 1 night in Mar 2025

10/10 Excellent

Yuniel

Liked: Cleanliness, staff & service, property conditions & facilities
Verry good
Stayed 1 night in Oct 2023

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints, surpassed expectations
Stayed 1 night in May 2024

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