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Mercure Bristol Grand Hotel

4.0 star property
Hotel with a restaurant, a short walk to Bristol Hippodrome Theatre

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Photo gallery for Mercure Bristol Grand Hotel

Exterior
Exterior
Standard Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi
Meeting facility
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, 1 Double Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Family Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Compact)

Room, 1 Double Bed (Compact) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Double Bed (Compact)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Map
Broad Street, Bristol, England, BS1 2EL

What's nearby

  • Bristol Hippodrome Theatre - 6 min walk - 0.4 miles
  • University of Bristol - 6 min walk - 0.4 miles
  • Cabot Circus Shopping Centre - 7 min walk - 0.4 miles
  • SS Great Britain - 16 min walk - 0.9 miles
  • Ashton Gate Stadium - 5 min drive - 2.1 miles

Getting around

  • Bristol Temple Meads Station - 15 min walk
  • Bristol International Airport (BRS) - 26 min drive

Restaurants

  • ‪The Commercial Rooms - ‬2 min walk
  • ‪Full Court Press - ‬1 min walk
  • ‪Matina - ‬2 min walk
  • ‪Strawberry Thief - ‬1 min walk
  • ‪San Carlo - ‬2 min walk

About this property

Mercure Bristol Grand Hotel

Upscale hotel near Bristol Hippodrome Theatre
Cabot Circus Shopping Centre and University of Bristol are located near Mercure Bristol Grand Hotel, which provides dry cleaning/laundry services, a bar, and a business center. The on-site British cuisine restaurant, Keepers Kitchen & Bar, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • English breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, a water dispenser, and a banquet hall
  • A 24-hour front desk, smoke-free premises, and wedding services
  • Guest reviews say great things about the helpful staff and location
Room features
All 182 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Bulgarian, English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Keepers Kitchen & Bar

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Covered self parking fee: GBP 19.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Bristol Grand Hotel Opening November 2015
Mercure Grand Hotel Opening November 2015
Mercure Bristol Grand Opening November 2015
Mercure Grand Opening November 2015
Mercure Bristol Grand Hotel Newly Refurbished
Mercure Bristol Grand
The Grand, Bristol Hotel Bristol
Thistle Hotel Bristol
Mercure Bristol Grand Newly Refurbished
Mercure Bristol Hotel Bristol
Mercure Bristol Grand Hotel Hotel
Mercure Bristol Grand Hotel Bristol
Mercure Bristol Grand Hotel Hotel Bristol

Frequently asked questions

Is Mercure Bristol Grand Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Bristol Grand Hotel?

Self parking is available for GBP 19.00 per day.

What time is check-in at Mercure Bristol Grand Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Bristol Grand Hotel?

Check-out is at noon.

Where is Mercure Bristol Grand Hotel located?

Located in Bristol City Centre, this hotel is within a 10-minute walk of St Nicholas Market, Bristol Hippodrome Theatre, and University of Bristol. Castle Park and Bristol Castle Park are just steps away. Bristol Temple Meads Station is 15 minutes by foot and Bristol (TPB-Bristol Temple Meads Train Station) is 15 minutes.

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Mercure Bristol Grand Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 362 out of 1004 reviews
Rating 8 - Good. 286 out of 1004 reviews
Rating 6 - Okay. 187 out of 1004 reviews
Rating 4 - Poor. 113 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
A nice place to stay for one night.
Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the city centre. I would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely quiet hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely stay, hotel was in perfect location and the on-site parking was an added bonus (you have to pay extra but worth it) everything you need is either walkable or Uber's arrived in minutes. The room door card was a bit temperamental and didn't work first time EVER, and I did have to get it sorted in reception once as it completely gave up, a fridge would have been handy but not a game changer. Overall a lovely visit and will definitely stay here again if we come back to Bristol.
Stayed 2 nights in Jun 2025

8/10 Good

Amanda Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was rather noisy at night but to be expected in the centre of Bristol at the weekend. Room was very comfortable and clean and bathroom was spotless. Good breakfast. Easily walkable from Bristol Temple Meads.
Stayed 3 nights in May 2025

8/10 Good

Jon

Liked: Cleanliness, amenities
Good price for one night stay to see a show
Stayed 1 night in Apr 2025

8/10 Good

Martin

Liked: Staff & service, amenities, property conditions & facilities
The staff were excellent, couldn’t do enough to help.
Stayed 2 nights in Apr 2025

4/10 Poor

Carl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom was terrible. Peeling paint the the bath, shower door was dirty. Very noisy and dirty walls throughout the room. The bed was hard and very uncomfortable!
Stayed 2 nights in Jun 2025

6/10 Okay

Julia

Liked: Cleanliness
Disliked: Property conditions & facilities
The location is great. However the room didn't really make you feel 4 star luxury. There's a shower curtain rather than a screen, the ceiling paint is peeling off in the bathroom - probably due to there not being a working extractor fan and they hadn't bothered to nove the furniture out when they painted the walls leaving the old colour where the brushes couldn't reach. Overall it feels like a hotel doing the bare minimum it can. Ok for an overnight stay but not recommended for a treat or if you're staying in the city longer
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and staff were very helpful
Stayed 1 night in Feb 2025

4/10 Poor

Robert

Liked: Property conditions & facilities
Disliked: Staff & service
Make sure they don’t try to double charge
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service
Comfortable bed, staff very friendly Room had a cracked window
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities
The hotel was clean and their hospitality was brilliant. Thanks for arranging my booking for me
Stayed 1 night in Mar 2025

8/10 Good

Ronald

Liked: Cleanliness, property conditions & facilities
Conveniently located, comfortable hotel, room on third floor was clean and adequate, with kettle but no fridge or landline phone. Bed was comfortable. Would suggest providing instructions or guide to operating / adjusting aircon thermostat would be helpful. Staff were pleasant and friendly. Breakfast was not included. Would stay here again for overall convenience and adequate facilities.
Stayed 2 nights in May 2025

8/10 Good

Margaret

Liked: Staff & service, property conditions & facilities
Building work in a corridor was so noisy. I was given a voucher for a SMALL wine as compensation. Other than noise I had a very pleasant stay.
Stayed 2 nights in Feb 2025

4/10 Poor

Howard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The cheeriness and friendliness of the hotel's emails was not backed up by the rather dismissive way we were treated when we arrived. The guy hardly even made eye contact with me.
Stayed 1 night in May 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here several times before as good location to explore Bristol. Staff friendly and had a bigger room than expected,which had been updated.
Stayed 1 night in Jan 2025

8/10 Good

Babatunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay at a friendly clean hotel. Negative - hard to find with Google maps, thank you Anna ( receptionist) for your perfect directions.
Stayed 1 night in Feb 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatly located, great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Reception very welcoming, room clean, bed comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service
Stunning hotel right in the centre of Bristol, only down side the bar shut at ten!
Stayed 1 night in Feb 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent overnight stay

Firstly the hotel is in the middle of the city and only a 15 minute walk from Bristol temple meads station which makes it perfectly situated. The hotel is in a gorgeous part of the city in the middle of old Bristol. The service was superb with book in really easy and friendly staff. Room was clean and I’d stay here again without a second thought.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Typical business hotel

The Grand must have been an excellent property in its heyday but needs a facelift and some sprucing up. Great for business travel if you're out all day.
Stayed 3 nights in Feb 2025

8/10 Good

Cliff

Liked: Cleanliness, staff & service
Central to everything, Rooms to dark! Kettle lead would not reach socket. Bar staff great also reception staff great!. Just needs rooms to be brighter.
Stayed 2 nights in Mar 2025