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Hard Rock Hotel & Casino Bristol

2.5 star property

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3 bars/lounges - Hard Rock Hotel & Casino Bristol (Bristol)
Interior - Hard Rock Hotel & Casino Bristol (Bristol)
Exterior - Hard Rock Hotel & Casino Bristol (Bristol)
Premium bedding, in-room safe, desk, laptop workspace - Hard Rock Hotel & Casino Bristol (Bristol)
3 bars/lounges - Hard Rock Hotel & Casino Bristol (Bristol)
Take advantage of a casino, concerts and live shows, and 2 coffee shops/cafes at Hard Rock Hotel & Casino Bristol. For those looking to try their luck, this hotel boasts a sportsbook, 59 casino gaming tables, and 900 slot machines. Treat yourself to hydrotherapy, a hot stone massage, or a facial at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Dry cleaning/laundry services, 3 bars, and a gym are available to all guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner | Premium bedding, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(41 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Bristol is home to Hard Rock Hotel & Casino Bristol. Steele Creek Park and Ida Stone Jones Community Tennis Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Randolph Park and Belle Meadows Park. Looking to enjoy an event or a game while in town? See what's happening at Bristol Motor Speedway or Bristol Municipal Stadium. Visit our Bristol travel guide
Map
500 Gate City Highway, Bristol, VA, 24201

What's nearby

  • Hard Rock Hotel & Casino Bristol
    3 min walk - 0.2 miles
  • State Line Centre
    6 min walk - 0.4 miles
  • Belle Meadows Park
    2 min drive - 1.9 miles
  • Randolph Park
    3 min drive - 2.1 miles
  • Euclid Shopping Center
    3 min drive - 2.3 miles

Getting around

  • Abingdon, VA (VJI-Virginia Highlands)
    18 min drive

Restaurants

  • McDonald's
    18 min walk
  • Hard Rock Cafe Bristol
    6 min walk
  • Barberitos
    3 min drive
  • KFC
    18 min walk
  • Southern Craft BBQ
    4 min drive

About this property

Hard Rock Hotel & Casino Bristol

Property highlights
You can look forward to a casino, concerts and live shows, and 2 coffee shops/cafes at Hard Rock Hotel & Casino Bristol. For those looking to try their luck, this hotel boasts a sportsbook, 59 casino gaming tables, and 900 slot machines. Treat yourself to hydrotherapy, a hot stone massage, or a facial at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Guests can also expect to find dry cleaning/laundry services, 3 bars and a gym.
You'll also enjoy perks such as:
  • Free self parking, plus valet parking (surcharge)
  • Full breakfast (surcharge), an electric car charging station, and evening entertainment
  • ATM/banking services, massage treatment rooms, and luggage storage
Room features
All 303 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 65-inch flat-screen TVs with streaming services and premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

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Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, uncovered valet parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 20 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants

Restaurants on site

  • Constant Grind
  • Council Oak (21+)
  • Hard Rock Cafe (21+)
  • Marketplace
  • YOUYU Noodle Bar (21+)

Things to do

  • 59 gaming tables
  • 900 slot machines
  • Casino (85,873 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Sportsbook
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Roll-in shower (30 inches wide)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • 1 percent tourism fee will be charged
  • Resort fee: USD 24.95 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 20 for children
  • Uncovered valet parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hard Rock Bristol Bristol

Frequently asked questions

Is Hard Rock Hotel & Casino Bristol pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hard Rock Hotel & Casino Bristol?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Hard Rock Hotel & Casino Bristol?

Check-out is at 11:00 AM.

Where is Hard Rock Hotel & Casino Bristol located?

Situated in Bristol, this spa hotel is within a 10-minute walk of Hard Rock Hotel & Casino Bristol and State Line Centre. Randolph Park and Belle Meadows Park are also within 2 mi (3 km).

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Reviews

Hard Rock Hotel & Casino Bristol Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 288 out of 374 reviews
Rating 8 - Good. 44 out of 374 reviews
Rating 6 - Okay. 23 out of 374 reviews
Rating 4 - Poor. 13 out of 374 reviews
Rating 2 - Terrible. 6 out of 374 reviews

Reviews

Verified

10/10 Excellent

jovani

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing great staff cleanliness good food
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jules-Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and casino! Very clean and friendly staff. We enjoyed the pool and hot tub. We also loved the restaurants.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Marcella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hard Rock Bristol! Beautiful rooms and casino. We are looking forward to a return trip!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

kimmarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and the rooms and casino were very clean. Cant wait to go back.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not go to the casino at all, I needed some quiet after driving for 2 days! The room was nice, the beds comfortable, the room service food was excellent and there is a good doggie rest area outside the building.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Room was amazing
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful experience at the Hard Rock Casino and Hotel! The hotel was extremely clean with a very pleasant smell! Our room was very nice, and the bed was so comfortable!!! We will absolutely 100% be staying here again!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa and the hotel room was very nice!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
The room was awesome! Everything about it from the decor to the lighting, comfortable bed ect! It was the best hotel room we ever stayed in! Loved the room service! The casino was great, NOT smokey! Wish this place was closer to us. And staff was wonderful!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Great food. Convenient and friendly staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very lovely 1 nt stay while receiving local VA services. We were early arriving, so 1st went to the Player’s Club desk w/ our Veteran IDs, where we were automatically upgraded to “Legend” status. We had lunch at the HR cafe & couldn’t have had friendlier service & b/c it was “Military Monday”, our lunch was 25% off! Hubby liked the mahi sandwich (we split) more than I did, but the fries were spot on.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino is well run. Great hotel. Very clean and comfortable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Staff was pleasant and helpful, room was comfortable and clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spa was awesome!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the Hard Rock Bristol. It was exceptionally clean and the food was amazing. The room was awesome too. We will definitely be back!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
GREAT ROOM
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tamela

Liked: Cleanliness, staff & service, amenities
Room spotless. Check in very quick
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit was great. The spa was wonderful and had great service and the best massage I have ever had!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Spotless room and customer service! Best hotel we've stayed at!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and Council Oak restaurant was amazing.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed ourselves at this property. Room was clean, bed was comfy. Casino was very lively with plenty of games. Overall we will definitely be back.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, friendly staff and casino was a lot of fun even though we didn’t win, lol.
Stayed 1 night in Nov 2025