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Mercure Brisbane Garden City

4.0 star property
Hotel with free parking, a quick walk to Westfield Garden City Shopping Mall

Choose dates to view prices

Photo gallery for Mercure Brisbane Garden City

Terrace/patio
Lobby
Exterior
Exterior
Standard Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace
Mercure Brisbane Garden City offers a stylish retreat with modern comforts. Enjoy meals at the restaurant, relax on the terrace, or grab a quick bite at the snack bar/deli. Laundry facilities and high-speed WiFi add essential touches to make travelers feel at home.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(14 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Accessible Room)

Standard Room, 1 Queen Bed (Accessible Room) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed (Accessible Room)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Triple Room, 3 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Map
18 Macgregor St, Upper Mount Gravatt, QLD, 4122

What's nearby

  • Westfield Garden City Shopping Mall - 5 min walk - 0.3 miles
  • Queensland Sport and Athletics Centre - 4 min drive - 2.2 miles
  • Griffith University Nathan Campus - 4 min drive - 2.4 miles
  • The Gabba - 10 min drive - 7.8 miles
  • XXXX Brewery - 14 min drive - 10.4 miles

Getting around

  • Brisbane Fruitgrove Station - 6 min drive
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪Oliver Brown - ‬11 min walk
  • ‪The Coffee Club - ‬12 min walk
  • ‪HEYTEA - ‬9 min walk
  • ‪Mrs. Fields - ‬11 min walk
  • ‪Foster & Black - ‬11 min walk

About this property

Mercure Brisbane Garden City

Upscale hotel near Westfield Garden City Shopping Mall
Located close to Griffith University Nathan Campus, Mercure Brisbane Garden City provides a terrace, laundry facilities, and a restaurant. In addition to a snack bar/deli, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-in, and smoke-free premises
  • An elevator, luggage storage, and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with eco-friendly toiletries and showers
  • 38-inch Smart TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and kitchenettes

Similar properties

Front of property

The Glen Hotel & Suites

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 736 reviews
The Glen Hotel & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 27.50 per person
  • A restaurant
  • Snack bar/deli

Family friendly

  • Dining table
  • In-room crib
  • In-room kitchenette
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Kitchenette
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 40.00

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 27.5 per person
  • Late check-out fee: AUD 40.00 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Travelodge Garden City Hotel Upper Mount Gravatt
Travelodge Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel
Travelodge Hotel Garden City Brisbane
Mercure Brisbane Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel Upper Mount Gravatt

Frequently asked questions

Is Mercure Brisbane Garden City pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Brisbane Garden City?

Self parking is free at this property.

What time is check-in at Mercure Brisbane Garden City?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Brisbane Garden City?

Check-out is at 11 AM. Late check-out is available for AUD 40.00 (subject to availability).

Where is Mercure Brisbane Garden City located?

Located in Upper Mount Gravatt, this hotel is 0.3 mi (0.5 km) from Westfield Garden City Shopping Mall and 2 mi (3.3 km) from Griffith University Nathan Campus. The Gabba and Queen Street Mall are also within 9 mi (15 km).

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Mercure Brisbane Garden City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 373 out of 1002 reviews
Rating 8 - Good. 432 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was close to shopping centre. Room was quiet and spacious. Staff friendly and helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice comfortable beds and pillows. Very clean.
Stayed 3 nights in May 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in May 2025

8/10 Good

Glendon

Liked: Cleanliness
Great staff. Clean. Convenient. Next to Westfield.
Stayed 5 nights in Jun 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy to shops

Handy to large Westfield shopping mall
Stayed 2 nights in Apr 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the parking is complimentary.
Stayed 1 night in Dec 2024

8/10 Good

Nayomi

Liked: Staff & service
Average stay
Stayed 1 night in Dec 2024

8/10 Good

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, well equipped room.
Stayed 3 nights in Nov 2022

6/10 Okay

Saravanan

Liked: Cleanliness
Located near a huge shopping mall with plenty of food options. Hotel breakfast was simple and boring.
Stayed 2 nights in Nov 2024

8/10 Good

HIROYUKI

Liked: Cleanliness, property conditions & facilities
good
Stayed 4 nights in Mar 2025

8/10 Good

Ramazan

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Large rooms very clean and reasonably priced thank you
Stayed 2 nights in Nov 2022

2/10 Terrible

Nathan and Kylie

Disliked: Staff & service
Husband & daughter stayed 2 nights. in the neighbouring room a lady was loud
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and despite the building being older style you can see a fortune is being spent upgrading everything. Definitely be going back, great location, excellent friendly staff and all round great experience.
Stayed 4 nights in Feb 2024

8/10 Good

NAITIK

Liked: Cleanliness, staff & service, amenities
Bathroom was bit old
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to where we needed to be
Stayed 2 nights in Aug 2022

10/10 Excellent

Ricka

Liked: Cleanliness, staff & service
Our room was good, cozy and comfy bed, but the sheet from inside was a bit stained.
Stayed 3 nights in Nov 2024

6/10 Okay

Duane

Liked: Cleanliness, staff & service, amenities
The property was within walking distance to Garden City Shopping Centre and my work which was very convenient.
Stayed 2 nights in Jan 2024

4/10 Poor

Ilana

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Disappointing

It was disappointing that the towels were all dirty on arrival and all of the soap, shampoo and conditioner pumps were empty. It's hard when you go away so seldomly. 😪 The staff were lovely but the cleaning staff kept hanging on the door trying to get us to church out early and we just wanted to enjoy the short time we had left
Stayed 1 night in Apr 2025

8/10 Good

JIA

Good
Stayed 3 nights in Nov 2024

10/10 Excellent

Zamir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Mercure for a day, each and every staff was accomodating. Especially, Mahdi was extremely helpful and understanding.
Stayed 1 night in Sep 2023

2/10 Terrible

Bradley

Liked: Staff & service
Disliked: Property conditions & facilities
Expedia posted photos of a swimming pool. So i booked. There is no swimming pool. No gym. No BBQ AREA. No facilities at all
Stayed 1 night in Mar 2025

4/10 Poor

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Staff friendly but the rooms feel old and need some maintenance attention.
Stayed 2 nights in Oct 2023

6/10 Okay

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at this hotel many times over the last 5 years and it is disappointing to see the declined over that period. The standard of cleanliness in the rooms has decreased, it appeared that the carpet had not been vaccumed. The bathrooms are dated, so not sure if some of the stains can be removed anymore! I wouldn't recommend the buffet breakfast either, waited 45 minutes for the eggs to be replenished, despite reception asking the kitchen staff on my behalf. Then there were no folks or spoons (only knives) available and when I asked the kitchen staff, I was told they were in the dishwasher and I would have to wait (cold eggs now & 30 mins later than I wanted to depart). I stay here due to it's proximity to where my car is serviced, Westfields shopping and walkable dinning options. I'll be looking elsewhere next time!
Stayed 2 nights in Jul 2025

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