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The Star Grand Brisbane

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Garden - The Star Grand Brisbane (Brisbane)
Exterior - The Star Grand Brisbane (Brisbane)
3 outdoor pools, sun loungers - The Star Grand Brisbane (Brisbane)
Rooftop terrace - The Star Grand Brisbane (Brisbane)
Lobby - The Star Grand Brisbane (Brisbane)
Luxury
5.0 star property
9.4

Exceptional

Riverside luxury in Brisbane

Panoramic city views unfold from the exclusive Sky Deck, where guests sip cocktails while taking in breathtaking river vistas. Below, three outdoor pools create a peaceful retreat from Brisbane's vibrant energy. The attentive staff delivers exceptional service, even for early departures.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for City King

City King | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

City King

9.6 out of 10
Exceptional
(24 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for City Twin Room

City Twin Room | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

City Twin Room

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for City Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

City Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for River Accessible

River Accessible | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

River Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for River King Room

River King Room | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

River King Room

9.8 out of 10
Exceptional
(60 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for City Suite

City Suite | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

City Suite

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for River Suite

River Suite | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

River Suite

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Skyline City Suite

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Skyline City Suite

  • City view
  • 113 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Skyline Penthouse Suite

Skyline Penthouse Suite | Bathroom | Bathrobes, towels

Skyline Penthouse Suite

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 217 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

About the neighborhood

Map
33 William Street, Brisbane, QLD, 4000

What's nearby

  • Treasury Building
    Treasury Building
    3 min walk - 0.2 miles
  • Brisbane City Botanic Gardens
    Brisbane City Botanic Gardens
    3 min walk - 0.2 miles
  • Queen Street Mall
    Queen Street Mall
    5 min walk - 0.3 miles
  • Brisbane City Hall
    Brisbane City Hall
    7 min walk - 0.4 miles
  • South Bank Parklands
    South Bank Parklands
    9 min walk - 0.5 miles

Getting around

  • South Brisbane Station
    11 min walk
  • Brisbane Airport (BNE)
    26 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 45 per day)
  • Valet parking on site (AUD 65 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 40 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Babblers
  • Cicada Blu
  • Sokyo

Things to do

  • 1,708 slot machines
  • 3 outdoor pools
  • 401 gaming tables
  • Casino (1,076 square feet of space)
  • Evening entertainment
  • Gym

Family friendly

  • 3 outdoor pools
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 40 for adults and AUD 40 for children
  • Self parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does The Star Grand Brisbane have a pool?

Yes, this property has 3 outdoor pools.

Is The Star Grand Brisbane pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for AUD 45 per day. Valet parking is available for AUD 65 per day.

What time is check-in at The Star Grand Brisbane?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Star Grand Brisbane?

Check-out is at 11:00 AM.

Where is The Star Grand Brisbane located?

Located in Brisbane Central Business District, this luxury hotel is within 1 mi (2 km) of South Bank Parklands, Brisbane Convention and Exhibition Centre, and Roma Street Parkland. The Gabba and Suncorp Stadium are also within 2 mi (3 km). South Brisbane Station is 11 minutes by foot and South Bank Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Star Grand Brisbane Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 557 out of 703 reviews
Rating 8 - Good. 98 out of 703 reviews
Rating 6 - Okay. 26 out of 703 reviews
Rating 4 - Poor. 10 out of 703 reviews
Rating 2 - Terrible. 12 out of 703 reviews

Reviews

Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, lots of good restaurants as well
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lots of dining opportunities. The pools were amazing with sauna and steam room.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
View was fantastic.Lovely room Pool,spa and Suna were excellent
Stayed 1 night in May 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Great location and fabulous hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kirk

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel and location!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing venue. Loved the pools.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dee Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property really beautiful great setting great location very impressive rooms beautiful view of the river was nothing we didn’t like to be honest
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful. Loved our stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spacious room & welcoming staff. Will definitely stay there again 😍
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern hotel, excellent location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Leilia

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and location & staff were friendly
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the star. Room was spacious and loved the little extra touches like the complimentary mini bar. Pools were exceptional. Nice day club vibes. Will definitely be back!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hotel, which is absolutely magnificent and very well staffed and managed. The rooms are spacious with beautiful views of the Brisbane River dining room rooms all the amenities you could possibly ask it is absolutely worth the stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Superb value, amazing room and great pool
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

navida

Liked: Cleanliness, amenities, property conditions & facilities
Great view and lication snd most importantly very good service and friendly staff
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new hotel consisting of 2 towers separated by an arrival road. I attended a conference. The event centre was spacious and easy to get around. Level 4 has several dining venues. I eat in the Dark Shepherd - excellent food. The river View King room was comfortable and adequate, but not spacious. My partner used the pool - v nice. A great hotel right in the CBD.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new and very spacious hotel. The location is phenomenal, beautiful view views of the river and of the city. The rooms are large. The bathrooms are exceptionally large and beautiful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
Excellent hotel with excellent staff, will stop there when visiting Brisbane next
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, pool areas are great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay, beautiful rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love the pool. The location is amazing, super convenient walk to Queen St and QPAC, Southbank. Great restaurants on L4. Would highly recommend. A must visit when in Brisbane!!! Special thabks to Guest Services and Valet staff....super efficient and attentive!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Immaculate, friendly staff, comfy bed, excellent venue!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean, staff were great and helpful. Food brilliant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kerry-anne

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay! Rooms were amazing and had everything you needed
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walk across the bridge to QPAC was so convenient. The staff were so helpful and kind. Will definitely be back.
Stayed 1 night in Mar 2026