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The Star Grand Brisbane

5.0 star property
Travelers shop at designer stores right on the property, then relax in the outdoor entertainment area or savor meals at one of three restaurants.

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Photo gallery for The Star Grand Brisbane

Garden - The Star Grand Brisbane (Brisbane)
Rooftop terrace - The Star Grand Brisbane (Brisbane)
Lobby - The Star Grand Brisbane (Brisbane)
Exterior - The Star Grand Brisbane (Brisbane)
3 outdoor pools, sun loungers - The Star Grand Brisbane (Brisbane)
The Star Grand Brisbane captures the city's vibrant energy with its blend of shopping, dining, and entertainment. Guests enjoy an outdoor area, two bars, and impressively fast in-room WiFi (500+ Mbps, perfect for multiple devices) that combines luxury with practical convenience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for City King

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

City King

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for City Twin Room

City Twin Room | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

City Twin Room

8.6 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds
  • City view

View all photos for City Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

City Accessible

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for River Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

River Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • River view

View all photos for River King Room

River King Room | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

River King Room

9.8 out of 10
Exceptional
(50 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • River view

View all photos for City Suite

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

City Suite

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for River Suite

River Suite | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

River Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Skyline City Suite

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Skyline City Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 113 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Skyline Penthouse Suite

Skyline Penthouse Suite | Bathroom | Bathrobes, towels

Skyline Penthouse Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 217 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • River view

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Exterior

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About the neighborhood

Located in Brisbane Central Business District, a neighborhood in Brisbane, The Star Grand Brisbane is in a shopping district and on the waterfront. Brisbane Showgrounds is a popular attraction and the area's natural beauty can be seen at Roma Street Parkland and South Bank Parklands. Looking to enjoy an event or a game? See what's going on at The Gabba or Suncorp Stadium. Visit our Brisbane travel guide
Map
33 William Street, Brisbane, QLD, 4000

What's nearby

  • Treasury Casino featuring night scenes
    Treasury Building
    3 min walk - 0.2 miles
  • Brisbane Botanic Gardens featuring a park
    Brisbane City Botanic Gardens
    3 min walk - 0.2 miles
  • Queen Street Mall featuring street scenes, a city and shopping
    Queen Street Mall
    5 min walk - 0.3 miles
  • Southbank Parklands which includes a sandy beach, general coastal views and wildflowers
    South Bank Parklands
    9 min walk - 0.5 miles
  • Brisbane Convention and Exhibition Centre
    12 min walk - 0.7 miles

Getting around

  • South Bank Station
    16 min walk
  • Brisbane Airport (BNE)
    26 min drive

Restaurants

  • The Pancake Manor
    5 min walk
  • Roti Place
    6 min walk
  • Food Quarter
    3 min walk
  • Jackpot Dining
    9 min walk
  • Kadoya Japanese Restaurant
    5 min walk

About this property

The Star Grand Brisbane

Property highlights
Located close to South Bank Parklands and Brisbane Convention and Exhibition Centre, The Star Grand Brisbane provides a casino, a poolside bar, and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with an outdoor entertainment area and 2 bars.
Additional perks include:
  • 3 outdoor pools along with sun loungers
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a 24-hour front desk
  • Smoke-free premises, concierge services, and luggage storage
  • Meeting rooms, an elevator, and evening entertainment
Room features
All 340 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like late night room service and free WiFi.
Extra amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Blackout drapes/curtains, sound-insulated walls, and window screens
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Restaurants on site

  • Babblers
  • Cicada Blu
  • Sokyo

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 40 for adults and AUD 40 for children
  • Self parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

Frequently asked questions

Does The Star Grand Brisbane have a pool?

Yes, this property has 3 outdoor pools.

Is The Star Grand Brisbane pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for AUD 45 per day. Valet parking is available for AUD 65 per day.

What time is check-in at The Star Grand Brisbane?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Star Grand Brisbane?

Check-out is at 11:00 AM.

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Reviews

The Star Grand Brisbane Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 423 out of 545 reviews
Rating 8 - Good. 84 out of 545 reviews
Rating 6 - Okay. 20 out of 545 reviews
Rating 4 - Poor. 7 out of 545 reviews
Rating 2 - Terrible. 11 out of 545 reviews

Reviews

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Immaculate, friendly staff, comfy bed, excellent venue!
Stayed 1 night in Jan 2026

10/10 Excellent

Leilia

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and location & staff were friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay, beautiful rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, pool areas are great.
Stayed 2 nights in Dec 2025

10/10 Excellent

LAIS

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing. The facilities, the pool area, the bars, the room, the staff were all outstanding. Will definitely stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

The room was perfect , location looking out to the river beautiful worth every cent
Stayed 1 night in Jan 2026

10/10 Excellent

Kristy

Liked: Cleanliness, amenities, property conditions & facilities
Amazing amenities, great service
Stayed 1 night in Jan 2026

10/10 Excellent

Kerry-anne

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay! Rooms were amazing and had everything you needed
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and beautiful clear room
Stayed 6 nights in Oct 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ans spacious room, great location.
Stayed 2 nights in Dec 2025

8/10 Good

Renato

Liked: Cleanliness, amenities, property conditions & facilities
great room and professional staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Simon

Liked: Cleanliness, property conditions & facilities
Very nice room with an amazing view. Well located hotel close to all the attractions of Brisbane.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
5 Stars allover ! Room, restaurants, pool, casino - 5 stars
Stayed 1 night in Jan 2026

8/10 Good

Ruby

Liked: Cleanliness, amenities, property conditions & facilities
Yes spotless room and front desk staff was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Staff & service, amenities
Great new hotel with amazing facilities
Stayed 2 nights in Dec 2025

8/10 Good

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff were great
Stayed 2 nights in Nov 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, stunning interiors with every detail thought of. The facilities were stunning, loved the pools and sauna and our huge floor to ceiling windows with the best view of the city. We had a staycation and it felt like we could have been in Hong Kong or Singapore. It was so good I went back a week later!
Stayed 1 night in Jan 2026

10/10 Excellent

Tamzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing modern rooms with all mod cons making the stay so convenient. Beautiful pool areas, lots of eateries. great location as town is one direction and a pedestrian bridge right outside to go over to Southbank. Would definitely stay again
Stayed 5 nights in Dec 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
The large clean room with river views with daily view of the sunset was outstanding! Housekeeping team came all hours to suit daily. Fabulous leisure pool space!
Stayed 5 nights in Dec 2025

10/10 Excellent

Renato

Liked: Cleanliness, amenities, property conditions & facilities
Large spacious room, great staff and plenty of good amenities in and around the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Star is amazing, the Receptionist was very nice and helpful, we left our car with the concierge, and the car was waiting for us next morning without us having to make a phone call very impressive, breakfast was delicious and the staff very helpful and attentive, our room was amazing,clean with great Air conditioning so many features to take in on opening the door curtains opened and lights came on. Staff friendly and all in all the Star is a ten out of ten, we are planning our next stay already.
Stayed 1 night in Jan 2026

10/10 Excellent

simon

Liked: Cleanliness, amenities, property conditions & facilities
Everything from the room to the hotel and amenities were perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Modern, beautiful and thoughtful rooms.
Stayed 4 nights in Dec 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel - excellent space & comfort. Super views over river; walk into city commercial area. Very cheap service boats along nearby river are very handy & frequent. The Gabba is close by (shame about that!)
Stayed 5 nights in Dec 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
The room was 5 star, very comfortable bed. The check-in staff member gave exceptional customer service and the pools, the bars etc were top notch.
Stayed 1 night in Nov 2025