Sofitel Brisbane Central

5.0 star property
Family-friendly Brisbane hotel in Brisbane Central Business District with full-service spa

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May 2024

Sofitel Brisbane Central

Photo gallery for Sofitel Brisbane Central

Breakfast and brunch served
Outdoor wedding area
Exterior
Junior Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe
Breakfast and brunch served

Overview of Sofitel Brisbane Central

Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant

Check out the area

249 Turbot Street, Brisbane, QLD, 4000
  • Popular LocationQueen Street Mall6 min walk
  • Popular LocationRoma Street Parkland9 min walk
  • Popular LocationSuncorp Stadium3 min drive
  • AirportBrisbane, QLD (BNE)21 min drive

Room options

Superior Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Classic Suite, 1 King Bed with Sofa bed (Classic)

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, 1 King Bed, Mountain View

cleanliness

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 2 Double Beds

cleanliness

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, 1 King Bed, City View

cleanliness

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Double Room, 2 Double Beds, Mountain View

cleanliness

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the neighborhood

Brisbane

Sofitel Brisbane Central is located in Brisbane Central Business District, a neighborhood in Brisbane, and is near a metro station and near a boardwalk/promenade. While the natural beauty of Roma Street Parkland and Brisbane City Botanic Gardens can be enjoyed by anyone, those looking for an activity can check out Eagle Street Pier. Looking to enjoy an event or a game? See what's going on at Suncorp Stadium or Brisbane Entertainment Centre.

What's nearby

  • Queen Street Mall - 6 min walk
  • Roma Street Parkland - 9 min walk
  • Eagle Street Pier - 12 min walk
  • Suncorp Stadium - 3 min drive
  • Brisbane Convention and Exhibition Centre - 5 min drive

Getting around

  • Brisbane Central Station - 4 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • Merlo Cart - 2 min walk
  • Astor Terrace Cafe - 5 min walk
  • Grand Central Hotel - 3 min walk
  • Oshin Japanese Restaurant - 6 min walk
  • Club Sofitel - 5 min walk

About this property

Sofitel Brisbane Central

Family-friendly hotel near Queen Street Mall
Located close to Eagle Street Pier and Roma Street Parkland, Sofitel Brisbane Central provides a rooftop terrace, an art gallery on site, and a coffee shop/cafe. Treat yourself to Ayurvedic treatments, a body scrub, or a manicure/pedicure at the onsite spa. The onsite café, Chouchou, features brunch and light fare. In addition to a garden and a hair salon, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Additional perks include:
  • Swimming pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • An electric car charging station, an outdoor pool, and express check-out
  • Express check-in, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 416 individually decorated rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and tubs or showers
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge)
  • Secured, covered self parking on site (AUD 47 per night)
  • Secured, covered valet parking on site (AUD 57 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends; AUD 15–45 for adults and AUD 15–45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chouchou
  • Cuvée
  • Suzette

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Conference center (14,273 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • In-room accessibility
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 30 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 85 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 15–45 for adults, and AUD 15–45 for children
  • Covered self parking fee: AUD 47 per night
  • Covered valet parking fee: AUD 57 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 85 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sofitel Brisbane Central
Sofitel Hotel Brisbane Central
Accor Brisbane Central
Brisbane Sofitel
Sofitel Brisbane Central Hotel Brisbane
Sofitel Brisbane Central Hotel
Sofitel Central Hotel
Sofitel Central
Sofitel Brisbane Central Hotel
Sofitel Brisbane Central Brisbane
Sofitel Brisbane Central Hotel Brisbane

Frequently asked questions

Does Sofitel Brisbane Central have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

Is Sofitel Brisbane Central pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sofitel Brisbane Central?

Self parking is available for AUD 47 per night. Valet parking is available for AUD 57 per night. There is free parking nearby.

What time is check-in at Sofitel Brisbane Central?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sofitel Brisbane Central?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Sofitel Brisbane Central located?

This family-friendly Brisbane hotel is located in the business district, within a 10-minute walk of Queen Street Mall and Roma Street Parkland. Eagle Street Pier and Brisbane City Botanic Gardens are also within 15 minutes. Brisbane Central Station is only a 4-minute walk and Brisbane Roma Street Station is 10 minutes.

Sofitel Brisbane Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1005 reviews" "
Rating 8 - Good. 286 out of 1005 reviews" "
Rating 6 - Okay. 103 out of 1005 reviews" "
Rating 4 - Poor. 40 out of 1005 reviews" "
Rating 2 - Terrible. 14 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2024

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to good eats. Not far from airport or international port. Quiet area. Safe
Stayed 1 night in Jan 2024

8/10 Good

Jeffery

Liked: Property conditions & facilities
Lady in the bar was very nice
Stayed 1 night in Jan 2024

8/10 Good

GREG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ALL STAFF WE DEALT WITH WERE VEY PROFESSIONAL AND FRIENDLY
Stayed 1 night in Jan 2024

6/10 Okay

Carolina Santiago

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Jan 2024

8/10 Good

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay over Christmas, it was a real treat, the restaurant is beautiful and the restaurant staff are so welcoming - nothing was a bother; we have four young children and they were so patient with them. The lobby was beautifully decorated, you could be in New York City, everything was beautiful. The only negative was that the receptionist was a bit cold, and be for the extras, they don’t miss you! You have to pay for parking onsite which I found a bit odd, over $300 for 2 cars for 3 full days. But other than that, it was wonderful!
Stayed 3 nights in Dec 2023

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
One staff member Katelyn Barret went out of her way to make our trip extra special
Stayed 2 nights in Dec 2023

10/10 Excellent

Shane

Stayed 1 night in Dec 2023

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofitel was conveniently located to the inner city shopping district, as well as Suncorp Stadium, which was ideal for us.
Stayed 1 night in Dec 2023