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FV By Serain Residences

Property class: 4

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Photo gallery for FV By Serain Residences

An infinity pool with wooden loungers and a city view. - FV By Serain Residences (Fortitude Valley)
A modern hotel room with a large window, a round table, and a built-in sink. - FV By Serain Residences (Fortitude Valley)
A modern hotel room with a large bed, grey headboard, and a view of a cityscape through floor-to-ceiling windows. - FV By Serain Residences (Fortitude Valley)
A modern building with large windows and a landscaped outdoor area with a circular seating area and wooden chairs. - FV By Serain Residences (Fortitude Valley)
A gym with wooden flooring, mirrored walls, and various exercise equipment. - FV By Serain Residences (Fortitude Valley)
Close to Brisbane Showgrounds and Roma Street Parkland, FV By Serain Residences provides a terrace, a gym, and a sauna. Stay connected with free in-room WiFi.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Apartment, 1 Bedroom

A modern hotel room with a large bed, a view of a building through floor-to-ceiling windows, and a tropical-themed wall art piece.

Standard Apartment, 1 Bedroom

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Apartment, 1 Bedroom

A modern hotel room with a large bed, grey headboard, and a view of a cityscape through floor-to-ceiling windows.

Superior Apartment, 1 Bedroom

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Apartment, 2 Bedrooms

A modern hotel room with two beds, a large mirror, and a round side table.

Standard Apartment, 2 Bedrooms

  • Hill view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Fortitude Valley, a neighborhood in Brisbane, is home to FV By Serain Residences. The area's natural beauty can be seen at Roma Street Parkland and Brisbane City Botanic Gardens, while Brisbane Showgrounds and Queensland Performing Arts Centre are popular area attractions. Looking to enjoy an event or a game? See what's going on at Suncorp Stadium or The Gabba. Visit our Brisbane travel guide
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Map
167 Alfred Street, Fortitude Valley, QLD, 4006

What's nearby

  • A brightly lit amusement park at night with two large Ferris wheels and various rides.
    Brisbane Showgrounds
    7 min walk - 0.4 miles
  • A waterfront promenade with a view of a city skyline and a river.
    Howard Smith Wharves
    9 min walk - 0.5 miles
  • Brunswick Street Mall
    3 min walk - 0.2 miles
  • Fortitude Music Hall
    3 min walk - 0.2 miles
  • Tivoli
    7 min walk - 0.4 miles

Getting around

  • Brisbane Fortitude Valley Station
    4 min walk
  • Brisbane Airport (BNE)
    20 min drive

Restaurants

  • BrewDog Fortitude Valley
    3 min walk
  • The Prince Consort Hotel
    5 min walk
  • Subway
    5 min walk
  • Soapbox Beer
    2 min walk
  • Super Bowl Chinese Restaurant
    5 min walk

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Property amenities

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LED TV with digital channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 18 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does FV By Serain Residences have a pool?

Yes, this property has an indoor pool.

Is FV By Serain Residences pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at FV By Serain Residences?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at FV By Serain Residences?

Check-out is at 10:00 AM.

Where is FV By Serain Residences located?

Located in Fortitude Valley, this apartment building is within a 10-minute walk of Chinatown Mall and Brisbane Showgrounds. Royal Brisbane & Women's Hospital and Queen Street Mall are also within 1 mi (2 km). Brisbane Fortitude Valley Station is only a 4-minute walk and Exhibition Station is 12 minutes.

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Reviews

FV By Serain Residences Reviews

5.6

6.0

Cleanliness

5.4

Amenities

5.2

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 35 reviews
Rating 8 - Good. 8 out of 35 reviews
Rating 6 - Okay. 11 out of 35 reviews
Rating 4 - Poor. 6 out of 35 reviews
Rating 2 - Terrible. 8 out of 35 reviews

Reviews

Verified review

6/10 Okay

Aulola

Apartment was very clean however there was a certain smell in the apartment that wouldn’t go away.. Aircon did not work at all which is a let down seeing as it’s very hot in Brisbane. But the experience, views and amenities are good.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Simon

Liked: Communication
Disliked: Room comfort
Unsatisafactory stay. I was disappointed that FV had removed car parking for guests, however, the car park entry was always crowded and problematic. Was a quick 2-3 min walk to offset parking in Agnes St (though metered parking). Check in was via the convenience shop across the road - strange, but easy. Apartment was good in size - kitchen had very limited tablewear and crockery. Only provided with x 3 very flat pillows (requested additional though not provided). There was no seating or table available on the winter balcony which was disappointing. Bedroom had no bed side lamps and TV located in loungeroom only. The underside and rim of the coffee table had not been cleaned in a long time - there was a lot of mould evident. The bathroom and laundy were dusty and attention to detail needed on the shower recess and edges - filthy. No information was provided re amentities (had to look up) and WIFI complex and poor.
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was good
Stayed 1 night in May 2024
Verified review

4/10 Poor

Andrew

Disliked: Amenities, communication
No furniture on balcony. No soap in shower. There were extra pillows but they didnt have pillow cases. There was an iron but no ironing board. Check in process was too rigid.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Communication
Check in process was awful. Room was fine, probably would book personally with the hotel next time instead of with Serain. Parking was not available so had to park off site
Stayed 8 nights in Jun 2024
Verified review

2/10 Terrible

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The complete disregard for customer satisfaction
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Justin

Disliked: Property conditions & facilities, communication
Never again
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

Diane

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was filthy - dirty walks, carpet, broken fixtures. Stale smell. After complaining on the day 1 it was only late on day 2 that the call centre/ reception had the manager with authority offer to clean the apartment or provide a minor 10% discount. As we were leaving early the next day we accepted the discount via Expedia, although they were not able to achieve the full discount despite seeing the manager’s offer in writing.
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Kristy

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Location was great, was not advised there was no parking available as info stated parking available which added an additional $120 cost I wasn’t prepared for. Bed mattress was not very comfortable.
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

david

Disliked: Cleanliness, property conditions & facilities, communication
Was a terrible experience
Stayed 2 nights in Nov 2022
Verified review

6/10 Okay

Melissa

Disliked: Property conditions & facilities
Room tired. Floor damaged from furniture moving. No instructions re trouble shooting tv. Shower area grouting and cleanliness needs attention. Complicated check in procedure.
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Unfortunately to check into this property was difficult. Very poor communication from the property to receive check in details. The apartment did not feel clean, especially the lounge. The kitchen was very poorly equipped. Would not recommend this property.
Stayed 1 night in Jan 2024
Verified review

4/10 Poor

Renae

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Complete lack of communication. Didn't respond to my emails or messages. Wotif website wouldn't provide their phone number for me to call the property. Didn't send through check in details. Misleading property name... ghosting as FV Peppers. After 1 hour of trying to check in, making several phone calls, asking for assistance at FV Peppers, I finally made contact with the manager via phone. In order to check in, I had to go to the nearby convenience store to pick up the key from a lock box. The whole experience was dodgy and I highly recommend Wotif discontinue hosting this property on their website.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Arioki

Disliked: Cleanliness, amenities, communication
When I checked into this hotel and entered my room, I found that the large glass panel of the balcony door was completely shattered into small pieces. I do not know the cause. Of course, I immediately called the hotel management to report the issue. After waiting for a considerable amount of time, I was told at around 7:00 PM that I had two options: either receive a 100% refund and cancel the booking, or stay in the room as it was. Because the situation was clearly dangerous, I requested a room change. However, I was told that there were no spare rooms available and that if I was not satisfied, I should cancel. This was communicated to me by a operater. I understand that she was likely following instructions from her superior, so I do not believe this was her personal decision. I then asked whether I could receive a discount instead. I was told that a 30% discount would be provided, although it would take some time for the credit to be processed. To be honest, I would have preferred a room change rather than a 30% discount. I have photos and videos documenting the condition of the room. Please let me know how I can send them to your office, or kindly provide the appropriate email address. In any case, I would like to request the 30% refund as discussed. You may contact at your company for confirmation of the details.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Never stay here terrible area, unsafe, noisy in evenings
Stayed 4 nights in May 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was as expected from the photos. The ensuite shower was missing a door which we were unaware of prior to our stay. During the second day, we received a phone call while we were out telling us that maintenance was there to install the shower door. So we had to return to the property. Fortunately we were at a nearby supermarket. The pool was nice, heated too.
Stayed 2 nights in May 2021
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, communication
I would not recommend this appartment to anyone. We conplained about our bed doona being stained and got no reply. There was no doona cover, just a sheet. Same for the matress, no cover just a sheet. Only 2 pillows, no spare pillows or blankets provided. Dirty cushions (stained and with other peoples hair) placed on the clean pillows on the bed. Tiny TV that was in "shop mode" that couldnt be turned off while we tried to watch the Anzac day services. The shower didnt seal and leaked all over the floor. We only got 2 towels to use, for 3 days stay and they were small. No towels provided to use the pool or gym. No thought has gone into this, and complaints fall on deaf ears. Not worth even half of the money spent.
Stayed 3 nights in Apr 2021
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, communication
PRO'S: View was amazing, location is great. CON'S: Beds were hard, shower pressure was not great... One bathroom had a toilet roll holder missing / was broken (in the cupboard under the sink). Besides that - awesome location, close to Fortitude Valley and RNA Showgrounds (walking distance). Carpark is very tight.
Stayed 3 nights in Mar 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Adequate for price.

Comfortable accommodation for the price - convenient location and wifi. The pool is much smaller than pictured and a bit more maintenance would be good (we needed to replace TV remote battery ourselves; smoke alarm continually beeped - presumably requiring a new battery). Key picked up from local convenience store; no concierge or luggage storage and communication re TV not working could have been much better from the owner / operator.
Stayed 4 nights in Dec 2020
Verified review

8/10 Good

Rosemaree

Liked: Cleanliness, room comfort, communication

What a view! And situated close to everything!

I stayed here with friends for a night out in the valley it’s situated close to everything. It is a nice apartment and has a great view from level 29 😊
Stayed 1 night in Dec 2020
Verified review

6/10 Okay

Nt

Liked: Cleanliness
Disliked: Communication
Great area to stay, walking distance to everything.
Stayed 3 nights in Oct 2020
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
셀프체크인이 매우 불편합니다. 편의점 키박스에서 키를 교환하는 방법은 너무 낡은 방식입니다.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place.

Great place convenient to our needs and just thr right size.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Verified traveler

Liked: Amenities
Disliked: Cleanliness, staff & service
I loved the view, from the upper level pool, but property was to confusing to navigate, and wasnt aware that i was booking thru a second party and not the company.
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No Car Parking within building. Area is very crowded and street parking difficult
Stayed 5 nights in Oct 2019