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Pandanus Palms Holiday Resort

Property class: 3.5

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Photo gallery for Pandanus Palms Holiday Resort

A beach with clear blue water, sandy shore, and palm trees. - Pandanus Palms Holiday Resort (Point Lookout)
A clear swimming pool with a view of palm trees and a house in the background. - Pandanus Palms Holiday Resort (Point Lookout)
A modern kitchen with a large island, sliding glass doors leading to a balcony with a view of the sea. - Pandanus Palms Holiday Resort (Point Lookout)
A tropical landscape with a view of the ocean, a large tree with exposed roots, and a wooden fence. - Pandanus Palms Holiday Resort (Point Lookout)
A living room with a television, a lamp, and a view of the ocean through a sliding glass door. - Pandanus Palms Holiday Resort (Point Lookout)
Located close to Home Beach and Cylinder Beach, Pandanus Palms Holiday Resort provides a garden, a playground, and a library. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Kitchen

Room options

View all photos for 2 Bedroom Apartment - Beach and Ocean View

A neatly made bed with a geometric-patterned pillow, a framed painting of a coastal building, and a ceiling fan.

2 Bedroom Apartment - Beach and Ocean View

  • Ocean view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Apartment - Ocean View

A hotel room with two beds, each with a blue and white striped bedspread, a wooden nightstand, and a large window with blue curtains.

2 Bedroom Apartment - Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom Apartment - Ocean View

A dining area with a wooden table and chairs, a kitchen in the background, and a framed picture on the wall.

3 Bedroom Apartment - Ocean View

  • Ocean view
  • 119 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Family Townhome, 3 Bedrooms

A bedroom with a wooden bed, two bedside tables, a ceiling fan, and a window with blinds.

Family Townhome, 3 Bedrooms

  • Beach view
  • 136 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Large Twin Beds

View all photos for 3 Bedroom Apartment - Beach and Ocean View

A modern kitchen with a central island, a built-in oven, and a glass staircase leading to a landing area.

3 Bedroom Apartment - Beach and Ocean View

  • Ocean view
  • 136 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed, 1 Double Bed and 2 Twin Beds

About the neighborhood

Located in Point Lookout, Pandanus Palms Holiday Resort is near the beach. Dunwich Ferry Terminal and North Stradbroke Island Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Home Beach and Cylinder Beach. Deadmans Beach and Flinders Beach are two other places to visit that come recommended. Visit our Point Lookout travel guide
Map
21 Cumming Parade, North Stradbroke Island, Point Lookout, QLD, 4183

What's nearby

  • A sandy beach with clear turquoise waters, rocky cliffs, and lush greenery.
    Cylinder Beach
    2 min drive - 0.8 miles
  • Home Beach
    12 min walk - 0.7 miles
  • Flinders Beach
    4 min drive - 1.9 miles
  • Main Beach
    4 min drive - 1.9 miles
  • Deadmans Beach
    6 min drive - 1.0 mile

Restaurants

  • Fishes at the Point
    4 min drive
  • Six Beaches Fish Grill and Bar
    4 min drive
  • Whale Tail Gelati & Coffee Bar
    4 min drive
  • The Prawn Shack
    4 min drive
  • Stradbroke Island Beach Hotel
    13 min walk

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  • Kitchen
  • Air conditioning
  • Laundry
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 60 minutes per day
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking options include a carport

Food and drink

  • A restaurant

Things to do

  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area

Conveniences

  • Luggage storage

Guest services

  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shared bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Living room
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 4:30 PM) and Saturday - Sunday (9:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per stay
Cribs (infant beds) are available for AUD 35.0 per stay

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Crib (infant bed) fee: AUD 35.0 per stay
  • Rollaway bed fee: AUD 45.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 200 MB per stay.

We should mention

This property does not have elevators
Free in-room WiFi is limited to 60 minutes per day; WiFi in public areas is also free for up to 60 minutes per day

Frequently asked questions

Does Pandanus Palms Holiday Resort have a pool?

Yes, this property has an outdoor pool.

Is Pandanus Palms Holiday Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pandanus Palms Holiday Resort?

Check-in start time: 2 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Pandanus Palms Holiday Resort?

Check-out is at 10:00 AM.

Where is Pandanus Palms Holiday Resort located?

With direct access to the beach, this Point Lookout hotel is within 1 mi (2 km) of Home Beach, Cylinder Beach, and Flinders Beach. Deadmans Beach and Dunwich Ferry Terminal are also within 12 mi (20 km).

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Reviews

Pandanus Palms Holiday Resort Reviews

8.2

Very Good

7.8

Cleanliness

8.4

Location

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 45 out of 117 reviews
Rating 8 - Good. 48 out of 117 reviews
Rating 6 - Okay. 14 out of 117 reviews
Rating 4 - Poor. 8 out of 117 reviews
Rating 2 - Terrible. 2 out of 117 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, all amenities, and quick access to the pool and local beaches.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The villa was clean and tidy when we arrived. Check-in was quick and easy with most of it being done online before we arrived. The description of the villa didn't say that it had air-conditioning however it did in both bedrooms and in the living areas.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Disliked: Staff & service
Great location, good size townhouse for family stays. Parking options are good and reasonably close to room. Check in not the best experience - no one available upon check in time - office closed, keys not left out so no access to room - called the manager a bunch of times with no answer. Received a message back about an hour later, stating that a groundsmen would get the keys and leave them out…. Unprofessional management, but a great stay none the less
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and fresh
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would have liked air conditioning but the fans were good too. So beautiful and clean , pool was amazing and the rooms were very well equipped. Also Wayne is nice.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property we stayed in was lovely. The views were gorgeous from the balcony. The apartment had everything we needed including a massive bbq and outdoor area. Only slight issue was one toilet seat was very old and needs updating and a few of the sliding doors need oiling. Other than that, everything was thought of and included. Communication on the day was excellent. Thoroughly enjoyed Stradbroke Island and would absolutely recommend this property as a place to stay. The pool was welcomed at the end of the day after being in the beach whilst the tennis court was an added bonus. Will return one day. Thanks for a lovely stay.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Staff & service
House spacious, needs some TLC. Definitely could use some screens on windows and doors. Couldnt get the cooktop to work, so had to improvise by using frying pans on BBQ. Great to have but the tray underneath needs cleaning. All the built up fat down under, caught alight and took sometime to put out. Would be great to have spare tea towels, one very thin one didnt quite cut it. Also a few beach towels would have been great. We travelled from WA and didnt want to carry excess weight. I think it would have been good to know that resort facilities were not part of the deal, when booking the 3 bedroom option. House is next door. Other than these things, a good place to stay, great outdoor area, close enough to drive to Amity Point and Lookout Point, best fresh Seafood to buy to cook, just down the road. Super helpful lady on premises when we checked in.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could have given all 5's for this property since it was off season. Lots to love, tennis/pickleball court, pool (small), excellent rooms. There were two issues. One was they had this killer dining/meeting area which was closed. Like I said, off season, but it would have been nice if it was open, no deduction for that, would have been a plus. Our room had a good, but not excellent view, Good value for the price, but not as good as some other units, to be expected. Any shortcoming were made up for by the excellent and helpful staff. I gave a 4 our of 5 for the area around, although i could have given 5 out of 5. It is a steep climb up from the grocery and beach, and overall, a near perfect score, the one point sort of summarizes all the little things. I would stay there again without hesitation, same room, same steep climb, same missing the really cool dining/meeting area.
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property is located in a fabulous area - close to beautiful walking trails, beaches and restaurants. The unit itself was in poor shape. Surface cleaned only - the curtains and lampshades had mildew on them, bottoms of chairs were full of dust and there was damage to the outside of the fridge and kitchen cupboards. The furniture was old and worn. The bedroom linens were clean as well as the bathrooms. Unfortunately, there was an infestation of ants in one bathroom which I woke to at 5:30 am and immediately took to killing so my grandchildren didn’t wake to see it. The manager sent a lovely lady, Lee a few hours later to assist. All she could do is provide a spray can of bug killer for future ants. When I spoke with the manager about my dismay at the state of the unit, he offered us a late checkout but no further action. I took many photos and videos to substantiate my experience. I would like a partial refund of the money paid for our stay. Please advise where I can send my photos and videos and file a formal request for reimbursement. Would NOT recommend this place until they replace the mildly/mildewy items and have a proper full clean of the unit.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean- bedrooms downstairs- kitchen and living space up- back yard quite tired looking- deck a little decrepid- nice ocean view- needs a little TLC
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort

Anniversary

Good value for money. Nice views and 5 minute drive from Point Lookout attractions.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a majestic setting and wonderful stay we had at Pandanus. From before we arrived, the onsite Personnel clearly informed us of our stay, the features and even provided a island map with advice. Room were clean, large and amenities iseal to rest and relax. With a feont deck and courtyard breakfast and dinners were spent with views of the ocean and sounds of the local fauna.. a must stay!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view from Villa 30
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful villa great condition. In a great spot. Highly recommended. And will be back
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Nice place very friendly staff.

No Air conditioning so I suspect in the middle of summer it would be very hot upstairs. It does have fans but I still doubt that would be enough in summer. Perfect in April as its not too hot.
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the ocean view from the top balcony, will return in whale season. Unit had everything you needed especially in the full sized kitchen. No complaints at all but you do need a car to get to all places. Two nights was not enough. Thanks
Stayed 2 nights in Jan 2022
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Cleanliness
滞在中は、快適に過ごせました。キッチンも使いやすく、洗濯機、乾燥機があって、ただ
Stayed 3 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at in Point Lookout

Everything was great. The cabin is well equipped and the view is amazing. Close to beach and shops. Will come back at Pandanus as soon as I have a chance. Recommended!!
Stayed 2 nights in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and tidy and handy to everything,nice to wake up and being able to see the ocean from the deck on our bedroom.
Stayed 2 nights in Sep 2020
Verified review

2/10 Terrible

Didn't get conformation from Expedia .no emails or texts so i assumed i didn't book. I booked another hotel for the exact same time through Expedia and they charged me for both, even though i never stayed at Pandanus. Ripped off by Expedia again. Ill never use them again.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great apartment for everyone to stay in together.
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK but some disappointments

Villa was quite spacious and comfortable. Interior wasn't new but it was clean & well maintained. On the other hand, I was disappointed in the view. The photos on the site must have been taken from villas in the front row. One could see the water from our villa but it was through a gap between buildings & then only from the (upstairs) main bedroom. Also, as others have noted, the Internet is poor. Basically you only get, at most, 1 hour of access. Seems just mean really.
Stayed 2 nights in Sep 2019
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Very in need of upgrade in unit. Very uncomfortable lounge chairs worn out. Bed not up to scratch. One toilet only and upstairs not too good for older people. Just tired kitchen capitals not closing etc.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Straddie getaway

The resort met our expectations the lady manager was very nice the area is beautiful all goos
Stayed 10 nights in Apr 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Great property with everything we needed. A thorough clean would be beneficial as it didn’t feel as fresh as it should have. Restaurant Was great. Exceptional food and wonderful cocktails overlooking an amazing view of the ocean.
Stayed 7 nights in Apr 2019