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Mercure Brisbane Spring Hill

4.0 star property
Hotel with an outdoor pool, steps from Roma Street Parkland

Choose dates to view prices

Photo gallery for Mercure Brisbane Spring Hill

Exterior
Family Room, Multiple Beds, Balcony | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Junior Room, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
HDTV
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Balcony

City view

Family Room, Multiple Beds, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
HDTV
  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 Queen Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds, Balcony

Superior Twin Room, 2 Twin Beds, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Superior Twin Room, 2 Twin Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
345 Wickham Terrace, Spring Hill, QLD, 4000

What's nearby

  • Roma Street Parkland - 2 min walk - 0.1 miles
  • Queen Street Mall - 9 min walk - 0.5 miles
  • Suncorp Stadium - 15 min walk - 0.9 miles
  • South Bank Parklands - 15 min walk - 0.8 miles
  • Queensland Performing Arts Centre - 15 min walk - 0.8 miles

Getting around

  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • ‪Chez Nous Cafe - ‬9 min walk
  • ‪Frescos Restaurant - ‬4 min walk
  • ‪Madison Tower Mill Hotel - ‬3 min walk
  • ‪The Garden Room - ‬3 min walk
  • ‪Subway - ‬9 min walk

About this property

Mercure Brisbane Spring Hill

Hotel near Roma Street Parkland
Located close to Brisbane Private Hospital and St. Andrew's War Memorial Hospital, Mercure Brisbane Spring Hill provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Italian cuisine restaurant, Osteria Roma Spring Hill, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • A 24-hour front desk, an elevator, and tour/ticket assistance
  • Wedding services, 4 meeting rooms, and a front-desk safe
  • Guest reviews say great things the dining options, breakfast, and helpful staff
Room features
All 179 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with designer toiletries and showers
  • 49-inch HDTVs with digital channels
  • Wardrobes/closets, balconies, and free tea bags/instant coffee

Languages

Bulgarian, Croatian, Dutch, English, French, German, Indonesian, Macedonian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.5 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Frequently asked questions

Does Mercure Brisbane Spring Hill have a pool?

Yes, this property has an outdoor pool.

Is Mercure Brisbane Spring Hill pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Brisbane Spring Hill?

Self parking is available for AUD 25 per night. Limited spots are available.

What time is check-in at Mercure Brisbane Spring Hill?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Brisbane Spring Hill?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Brisbane Spring Hill located?

Located in Spring Hill, this hotel is steps from Roma Street Parkland and Brisbane Private Hospital. St. Andrew's War Memorial Hospital and Queen Street Mall are also within 10 minutes. Brisbane Roma Street Station is 8 minutes by foot and Brisbane Central Station is 8 minutes.

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Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 450 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay here. Big and comfortable room, easy to walk to nearby transport options. Breakfast was a good offering and tasty, with a nice dining area. Staff friendly and able to help! Recommend staying here.
Stayed 4 nights in Apr 2025

8/10 Good

Bryn

Liked: Cleanliness, amenities, property conditions & facilities
Great bedding and location. Surprisingly quiet at night being so close to the CBD
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, very comfortable bed!
Stayed 3 nights in Apr 2025

6/10 Okay

Philomena

Liked: Cleanliness
Overall experience staying at the hotel was good. Staff was very friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay for work. Easy walking distance for private hospitals.
Stayed 3 nights in Apr 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service
Had a good size pool and balconies on some rooms, sliding was very difficult to open though
Stayed 3 nights in Apr 2025

10/10 Excellent

Louise Eve

Liked: Cleanliness, staff & service, property conditions & facilities
The place was lovely, clean and quiet.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Best hotel I've stayed at for quite a few years. Clean rooms, friendly and efficient staff. Good breakfast. Nice pool
Stayed 3 nights in Mar 2025

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for the hospitals
Stayed 3 nights in Mar 2025

10/10 Excellent

metin

It was nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walkable to city center Clean and safe
Stayed 2 nights in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly food was delicious. Air-conditioning in room was very noisy and phone didnt work well but apart from that great hotel and experience all around.
Stayed 4 nights in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where we needed to be.
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities, room comfort

Alfred escape

Using hotel as a shelter from Cyclone Alfred So far so good
Stayed 3 nights in Mar 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities
I like the room i stayed the staff where very friendly the dining area was lovely all round couldn't fault that hotel at all,will definitely stay there again when I'm next in Brisbane
Stayed 4 nights in Jan 2025

10/10 Excellent

Donna

Liked: Staff & service, property conditions & facilities
The location is great
Stayed 4 nights in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position with parkland opposite. Free bus to the city at door. Great breakfast. Pool area with afternoon shade is just what's needed after a day of discovering Brisbane
Stayed 5 nights in Feb 2025

8/10 Good

Cheryl Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, Lovely pool area. A bit run down re rooms which is reflected in the price. Handy to train station and South Bank.
Stayed 7 nights in Jan 2025

8/10 Good

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Nice big rooms, beds were very comfortable. Easy access to the train station.
Stayed 1 night in Dec 2024

8/10 Good

Kenneth

Liked: Staff & service
Close to Roma St Station and the city. Air conditioner was noisy and difficult to adjust.
Stayed 3 nights in Mar 2025

10/10 Excellent

Holly Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay and will tell other people about it, the only problem was the pool as it was very cold and had too much chlorine.
Stayed 16 nights in Jan 2025