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Hotel Grand Chancellor Brisbane

Property class: 4

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Photo gallery for Hotel Grand Chancellor Brisbane

Outdoor pool, sun loungers - Hotel Grand Chancellor Brisbane (Spring Hill)
Executive King Room | In-room safe, desk, soundproofing, iron/ironing board - Hotel Grand Chancellor Brisbane (Spring Hill)
Property entrance - Hotel Grand Chancellor Brisbane (Spring Hill)
Outdoor pool, sun loungers - Hotel Grand Chancellor Brisbane (Spring Hill)
Property amenity - Hotel Grand Chancellor Brisbane (Spring Hill)
Hotel Grand Chancellor Brisbane, near Roma Street Parkland, offers a welcoming atmosphere with Frescos Restaurant serving delicious meals. Guests can relax by the outdoor pool, work out in the gym, and enjoy high-speed WiFi. Attentive staff ensures visitors feel at home.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe King Room with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room with Balcony

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Living area | 32-inch TV with cable channels, pay movies

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Balcony

Deluxe Twin Room with Balcony | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room with Balcony

9.2 out of 10
Wonderful
(22 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive King Room

Executive King Room | In-room safe, desk, soundproofing, iron/ironing board

Executive King Room

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, iron/ironing board

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds OR 2 King Beds

View all photos for Superior King Room - High Floor with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Superior King Room - High Floor with Balcony

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

About the neighborhood

Located in Spring Hill, a neighborhood in Brisbane, Hotel Grand Chancellor Brisbane is near a train station and near the beach. Travelers eager for a bit of culture can stop by Tivoli, while those who have shopping on the agenda may want to visit Queen Street Mall and Chinatown Mall. Looking to enjoy an event or a game? See what's going on at Suncorp Stadium or The Gabba. Visit our Brisbane travel guide
Map
23 Leichhardt St, Cnr Wickham Terrace, Spring Hill, QLD, 4000

What's nearby

  • Roma Street Parkland
    Roma Street Parkland
    3 min walk - 0.2 miles
  • Brisbane City Hall
    Brisbane City Hall
    10 min walk - 0.6 miles
  • Queen Street Mall
    Queen Street Mall
    12 min walk - 0.7 miles
  • Treasury Building
    Treasury Building
    14 min walk - 0.8 miles
  • Suncorp Stadium
    3 min drive - 1.2 miles

Getting around

  • Brisbane Central Station
    9 min walk
  • Brisbane Airport (BNE)
    15 min drive

Restaurants

  • Sportsman Hotel
    4 min walk
  • The Garden Room
    6 min walk
  • Frescos Restaurant
    1 min walk
  • Knowhere Brisbane
    5 min walk
  • The Alliance Hotel
    7 min walk

About this property

Hotel Grand Chancellor Brisbane

Upscale hotel near Roma Street Parkland
Located close to Queen Street Mall and Chinatown Mall, Hotel Grand Chancellor Brisbane provides a coffee shop/cafe, dry cleaning/laundry services, and an outdoor entertainment area. The on-site restaurant, Frescos Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, smoke-free premises, and luggage storage
  • A banquet hall, tour/ticket assistance, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 230 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and electric kettles

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9.4 out of 10, Exceptional, 1,373 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 30 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 35 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frescos Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30.00
Express check-out available

Special check-in instructions

The property charges 3.18 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 19 for children
  • Self parking fee: AUD 30 per night (in/out privileges)
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.18 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit

Property is also known as

Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane
Grand Chancellor Brisbane Spring Hill
Grand Chancellor Brisbane
Hotel Grand Chancellor Brisbane Hotel
Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane Hotel Spring Hill

Frequently asked questions

Does Hotel Grand Chancellor Brisbane have a pool?

Yes, this property has an outdoor pool.

Is Hotel Grand Chancellor Brisbane pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 30 per night.

What time is check-in at Hotel Grand Chancellor Brisbane?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Grand Chancellor Brisbane?

Check-out is at 11 AM. Late check-out is available for AUD 30.00 (subject to availability).

Where is Hotel Grand Chancellor Brisbane located?

Located in Spring Hill, this hotel is within a 15-minute walk of Roma Street Parkland and Queen Street Mall. Chinatown Mall and Tivoli are also within 1 mi (2 km). Brisbane Central Station is 9 minutes by foot and Brisbane Roma Street Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Grand Chancellor Brisbane Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 580 out of 999 reviews
Rating 8 - Good. 283 out of 999 reviews
Rating 6 - Okay. 79 out of 999 reviews
Rating 4 - Poor. 39 out of 999 reviews
Rating 2 - Terrible. 18 out of 999 reviews

Reviews

Verified

8/10 Good

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and the staff went out of their way to assist us
Stayed 1 night in Jan 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very comfy bed, easy check in, good breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ella

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Room was nice with a very comfortable bed. It was also nice and quiet.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to all -trains, shops, food & venues
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the staff were exceptionally great
Stayed 1 night in Nov 2025
Verified

8/10 Good

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy great price
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, friendly staff & convenient to great shopping & Suncorp Stadium
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
The room was clean, and the staff was friendly.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities
Room clean, staff courteous and great dinner at Frescos
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great service and clean room.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel staff were friendly and breakfast options a plenty. Room service was prompt and delicious. Bedsare comfortable and all the amenities you would need.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Arnica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended an event held at the hotel and also stayed for the weekend, hotel staff and event coordinators were absolutely exceptional! Definitely recommend for events and stays!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities
Room service dinner very good
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities
Good room service dinner
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff were lovely, food at the restaurant was great and the location was perfect for the concert we were attending at the Roma Street Parklands
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ronald J

Liked: Cleanliness, staff & service, amenities
Comfortable clean room. Friendly, helpful staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, comfortable room with lovely view of the city. Enjoyed dining at both the restaurant and bar. Very close to the beautiful Roma gardens.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly lady on reception.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the double room we had.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay....service was on point
Stayed 1 night in Dec 2024
Verified

8/10 Good

Donna

Liked: Amenities
Great location, friendly and efficient service and staff, good pool and gym facilities
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and tidy friendly service
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a great location for exploring Brisbane.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to get transport to the city and around Brisbane Staff were extremely helpful and friendly Our room was nice and clean and looks newly renovated.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great value for money.
Stayed 2 nights in Feb 2024