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Emporium Hotel South Bank

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for Emporium Hotel South Bank

Terrace/patio
Frangipani Suite | Living area | Flat-screen TV, pay movies
River City Twin Suite | Minibar, in-room safe, desk, soundproofing
Outdoor pool, sun loungers
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Exquisite Suite

Minibar, in-room safe, desk, soundproofing

Exquisite Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Separate bathtub and shower
Designer toiletries
Bathrobes
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium River City Suite

Premium River City Suite | Minibar, in-room safe, desk, soundproofing

Premium River City Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bathtub and shower
Private bathroom
Rainfall showerhead
Hair dryer
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Frangipani Suite

Frangipani Suite | Living area | Flat-screen TV, pay movies

Frangipani Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Separate bathtub and shower
Private bathroom
Rainfall showerhead
  • 145 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Side Cabana Suite

Pool Side Cabana Suite | Minibar, in-room safe, desk, soundproofing

Pool Side Cabana Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Separate bathtub and shower
Private bathroom
Rainfall showerhead
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Vista Suite

Minibar, in-room safe, desk, soundproofing

Urban Vista Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Vista Twin Suite

Minibar, in-room safe, desk, soundproofing

Vista Twin Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
Bathrobes
Designer toiletries
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Vista King Suite

Minibar, in-room safe, desk, soundproofing

Vista King Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for River City King Suite

Minibar, in-room safe, desk, soundproofing

River City King Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Rainfall showerhead
Designer toiletries
Bathrobes
Hair dryer
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River City Twin Suite

Minibar, in-room safe, desk, soundproofing

River City Twin Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Rainfall showerhead
Designer toiletries
Bathrobes
Hair dryer
  • 40 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Emporium Suite

Minibar, in-room safe, desk, soundproofing

Emporium Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Separate bathtub and shower
Designer toiletries
Bathrobes
  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for River City King Suite

Minibar, in-room safe, desk, soundproofing

River City King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Vista King Suite

Minibar, in-room safe, desk, soundproofing

Vista King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for River City Two Queen Suite

Minibar, in-room safe, desk, soundproofing

River City Two Queen Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium River City King Suite

Minibar, in-room safe, desk, soundproofing

Premium River City King Suite

  • Sleeps 2
  • 1 King Bed

Frangipani Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Exquisite Suite

Minibar, in-room safe, desk, soundproofing

Exquisite Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Emporium Suite

Minibar, in-room safe, desk, soundproofing

Emporium Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Urban Vista King Suites

Minibar, in-room safe, desk, soundproofing

Urban Vista King Suites

  • Sleeps 2
  • 1 King Bed

View all photos for Poolside Cabana Suite

Minibar, in-room safe, desk, soundproofing

Poolside Cabana Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Vista Twin Suite

Minibar, in-room safe, desk, soundproofing

Vista Twin Suite

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
267 Grey St, South Brisbane, QLD, 4101

What's nearby

  • South Bank Parklands - 1 min walk - 0.0 miles
  • Brisbane Convention and Exhibition Centre - 9 min walk - 0.5 miles
  • Queensland Performing Arts Centre - 9 min walk - 0.5 miles
  • XXXX Brewery - 3 min drive - 1.5 miles
  • Suncorp Stadium - 3 min drive - 1.7 miles

Getting around

  • South Bank Station - 1 min walk
  • Brisbane Airport (BNE) - 27 min drive

Restaurants

  • ‪The Terrace - Emporium Hotel South Bank Brisbane - ‬1 min walk
  • ‪Guzman Y Gomez - ‬3 min walk
  • ‪Belle Époque - ‬1 min walk
  • ‪The Yiros Shop - South Brisbane - ‬2 min walk
  • ‪Harajuku Gyoza - South Bank - ‬3 min walk

About this property

Emporium Hotel South Bank

Luxury eco-certified hotel near Brisbane Convention and Exhibition Centre
Located close to South Bank Parklands and Queensland Performing Arts Centre, Emporium Hotel South Bank provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Active travelers can enjoy cycling at this hotel. Indulge in a massage, a body treatment, and a body scrub at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to 4 bars and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Full breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), concierge services, and a banquet hall
  • Tour/ticket assistance, a porter/bellhop, and 7 meeting rooms
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 140 rooms boast comforts such as 24-hour room service and pillow menus, in addition to perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • Cribs/infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (AUD 60 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 35 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Conference space

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per night
Cribs (infant beds) are available for AUD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

  • Fee for full breakfast: approximately AUD 35 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 60 per night
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 20
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed parties/events policy applies to Frangipani Suite bookings only.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Frequently asked questions

Does Emporium Hotel South Bank have a pool?

Yes, this property has an outdoor pool.

Is Emporium Hotel South Bank pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emporium Hotel South Bank?

Valet parking is available for AUD 60 per night.

What time is check-in at Emporium Hotel South Bank?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Emporium Hotel South Bank?

Check-out is at 11 AM.

Does Emporium Hotel South Bank provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 125 per vehicle applies.

Where is Emporium Hotel South Bank located?

Located in South Brisbane, this luxury hotel is within a 15-minute walk of South Bank Parklands, Brisbane Convention and Exhibition Centre, and Queensland Performing Arts Centre. Queen Street Mall and Treasury Casino are also within 1 mi (2 km). South Bank Station is only a 2-minute walk and South Brisbane Station is 14 minutes.

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Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 827 out of 1001 reviews
Rating 8 - Good. 114 out of 1001 reviews
Rating 6 - Okay. 32 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Great location for a city stay
Stayed 1 night in Apr 2025

10/10

Enjoyed my stay
Stayed 1 night in May 2025

10/10

I travelled for business. Everything about this property was excellent. I will be staying here again when I travel to Brisbane.
Stayed 4 nights in May 2025

10/10

The staff were incredible
Stayed 2 nights in Apr 2025

10/10

Excellent hotel, very upmarket
Stayed 1 night in Mar 2025

10/10

The hotel was beautiful and the staff were so friendly and helpful. A great location too!
Stayed 3 nights in Feb 2025

10/10

I wish I could give 6 stars for service - the stay and the staff were wonderful! Celebrated my mums birthday and they truly made her feel very special. Would definitely stay here again
Stayed 1 night in Mar 2025

10/10

All perfect
Stayed 1 night in Feb 2025

10/10

Great location. Staff were very accommodating.
Stayed 1 night in Jan 2025

10/10

5 stars
Stayed 3 nights in Mar 2025

10/10

Best hotel I’ve ever stayed in. Absolutely marvellous
Stayed 1 night in Feb 2025

8/10

Some people will love the decor, some people may not but this is an exceptionally comfortable hotel in a great location for the Air Train, restaurants of South Bank and exploring Brisbane.
Stayed 4 nights in Jan 2025

10/10

Beautiful stay, as always! Plenty of room in the pool and poolside chairs which is always appreciated! Breakfast could do with a few more options as a set breakfast but otherwise, loved our stay.
Stayed 1 night in Jan 2025

10/10

Brilliant service, amazing room and pool. Would highly recommend
Stayed 1 night in Jan 2025

10/10

Great stay. Excellent facilities and service was wonderful
Stayed 2 nights in Oct 2024

10/10

We stayed here our first stay in Brisbane and my husband was very upset I hadn't booked it on our return when we came back just to catch our flight back to the states. I booked next to the airport and won't make that mistake again.
Stayed 4 nights in Feb 2025

10/10

Second time staying here, always such a nice stay. Best location. Pool area is so nice and relaxing and the sauna and cold plunge room is so beautiful it’s like a mini soak spa Rooms are a such a good size. Bathroom is also so spacious with seperate jet bubble bath and shower. Staff and lovely and accommodating So much to do in the hotel and the area around. 10:10
Stayed 1 night in Feb 2025

10/10

Great 5 star property. Loved our room with a view of the river. Staff is friendly and helpful. Walkable to all the restaurants and river. We would definitely recommend this hotel in Brisbane.
Stayed 5 nights in Dec 2024

10/10

I loved the ice bath, steam room and sauna
Stayed 5 nights in Jan 2025

10/10

Friendly Helpfilul Staff Comfy Bed Huge Shower Great Views Cold Beer Great Food 10/10
Stayed 2 nights in Oct 2024

10/10

I just adored my stay. The room well exceeded my expectations. I felt like a valued customer at The Emporium Hotel.
Stayed 1 night in Jan 2025

10/10

Love this hotel, loved the view and location is great
Stayed 2 nights in Jul 2024

8/10

Amazing pool and rooftop bar, ice bath, steam and sauna awesome, rooms great, mirrored surfaces need cleaning better, most of the top rooms are infront of the lifts and thus super noisy, switch panels need covering at night for blackout.
Stayed 2 nights in Feb 2025

4/10

Stay here very often and have always enjoyed it. So disappointed this time 😢
Stayed 3 nights in Jan 2025

10/10

The rooms are beautiful
Stayed 1 night in Nov 2024