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Emporium Hotel South Bank

Property class: 5 and above

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Outdoor pool, sun loungers - Emporium Hotel South Bank (South Brisbane)
Creator video - submitted by timetraveller
Frangipani Suite - Free Wifi | Living area | 55-inch flat-screen TV with digital channels, TV, pay movies - Emporium Hotel South Bank (South Brisbane)
4 bars/lounges - Emporium Hotel South Bank (South Brisbane)
Interior - Emporium Hotel South Bank (South Brisbane)
Emporium Hotel South Bank creates a peaceful retreat in Brisbane's cultural heart. Travelers relax on the rooftop terrace with sun loungers beside the outdoor pool, book rejuvenating treatments at the onsite spa, and savor meals at two distinct restaurants.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Exquisite Suite - Free Wifi

Exquisite Suite - Free Wifi | 1 bedroom, minibar, in-room safe, desk

Exquisite Suite - Free Wifi

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Vista Twin Suite - Free Wifi

Vista Twin Suite - Free Wifi | 1 bedroom, minibar, in-room safe, desk

Vista Twin Suite - Free Wifi

9.0 out of 10
Wonderful
(8 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Vista King Suite - Free Wifi

Vista King Suite - Free Wifi | 1 bedroom, minibar, in-room safe, desk

Vista King Suite - Free Wifi

9.6 out of 10
Exceptional
(32 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for River City King Suite - Free Wifi

1 bedroom, minibar, in-room safe, desk

River City King Suite - Free Wifi

9.8 out of 10
Exceptional
(18 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for River City Twin Suite - Free Wifi

River City Twin Suite - Free Wifi | 1 bedroom, minibar, in-room safe, desk

River City Twin Suite - Free Wifi

10.0 out of 10
Exceptional
(11 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Emporium Suite - Free Wifi

Emporium Suite - Free Wifi | 1 bedroom, minibar, in-room safe, desk

Emporium Suite - Free Wifi

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Vista King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista King Suite With Free Wifi

  • Sleeps 2
  • Free WiFi

View all photos for Vista Twin Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista Twin Suite With Free Wifi

  • Sleeps 2
  • Free WiFi

View all photos for River City King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

River City King Suite With Free Wifi

  • Sleeps 2
  • Free WiFi

View all photos for River City Twin Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

River City Twin Suite With Free Wifi

  • Sleeps 4
  • Free WiFi

View all photos for Exquisite Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Exquisite Suite With Free Wifi

  • Sleeps 2
  • Free WiFi

View all photos for Emporium Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Emporium Suite With Free Wifi

  • Sleeps 2
  • Free WiFi

View all photos for Premium River City King Suite- Free Wifi

1 bedroom, minibar, in-room safe, desk

Premium River City King Suite- Free Wifi

10.0 out of 10
Exceptional
(19 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Urban Vista King Suite - Free Wifi

Urban Vista King Suite - Free Wifi | 1 bedroom, minibar, in-room safe, desk

Urban Vista King Suite - Free Wifi

9.8 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Poolside Cabana Suite - Free Wifi

Poolside Cabana Suite - Free Wifi | 1 bedroom, minibar, in-room safe, desk

Poolside Cabana Suite - Free Wifi

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Frangipani Suite - Free Wifi

Frangipani Suite - Free Wifi | 1 bedroom, minibar, in-room safe, desk

Frangipani Suite - Free Wifi

  • 145 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium River City King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Premium River City King Suite With Free Wifi

  • Sleeps 2
  • Free WiFi

View all photos for Urban Vista King Suites With Free Wifi

1 bedroom, minibar, in-room safe, desk

Urban Vista King Suites With Free Wifi

  • Sleeps 2
  • Free WiFi

View all photos for Poolside Cabana Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Poolside Cabana Suite With Free Wifi

  • Sleeps 2
  • Free WiFi

Frangipani Suite-Free Wifi

  • Sleeps 2
  • Free WiFi

View all photos for Frangipani Suite

1 bedroom, minibar, in-room safe, desk

Frangipani Suite

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in South Brisbane, a neighborhood in Brisbane, Emporium Hotel South Bank is in the entertainment district and near the beach. XXXX Brewery and Brisbane International Cruise Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Mall and Howard Smith Wharves. Looking to enjoy an event or a game? See what's going on at Suncorp Stadium or The Gabba. Enjoy the great outdoors with ecotours, rock climbing, and hiking/biking trails, or hop on a segway rental nearby and explore all the area has to offer. Visit our Brisbane travel guide
Map
267 Grey St, South Brisbane, QLD, 4101

What's nearby

  • South Bank Parklands
    South Bank Parklands
    1 min walk - 0.1 miles
  • Streets Beach
    Streets Beach
    3 min walk - 0.2 miles
  • Queensland Performing Arts Centre
    Queensland Performing Arts Centre
    9 min walk - 0.5 miles
  • Queensland Conservatorium
    5 min walk - 0.3 miles
  • Brisbane Convention and Exhibition Centre
    9 min walk - 0.5 miles

Getting around

  • South Bank Station
    1 min walk
  • Brisbane Airport (BNE)
    27 min drive

Restaurants

  • Guzman Y Gomez
    3 min walk
  • McDonald's
    1 min walk
  • The Terrace
    1 min walk
  • Ma Pa Me
    4 min walk
  • Zeus Street Greek South Bank
    4 min walk

About this property

Emporium Hotel South Bank

Luxury hotel near South Bank Parklands
Located close to Brisbane Convention and Exhibition Centre and Queensland Performing Arts Centre, Emporium Hotel South Bank provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Active travelers can enjoy cycling at this hotel. Indulge in a facial, a massage, and a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to 4 bars and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Full breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), luggage storage, and smoke-free premises
  • A banquet hall, 7 meeting rooms, and free newspapers
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 140 rooms boast comforts such as 24-hour room service and pillow menus, in addition to perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch flat-screen TVs with digital channels
  • Cribs/infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (AUD 65 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 35 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,413 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per night
Cribs (infant beds) are available for AUD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

  • Fee for full breakfast: approximately AUD 35 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 65 per night
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 20
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed parties/events policy applies to Frangipani Suite bookings only.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Frequently asked questions

Does Emporium Hotel South Bank have a pool?

Yes, this property has an outdoor pool.

Is Emporium Hotel South Bank pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for AUD 65 per night.

What time is check-in at Emporium Hotel South Bank?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Emporium Hotel South Bank?

Check-out is at 11 AM.

Does Emporium Hotel South Bank provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 125 per vehicle applies.

Where is Emporium Hotel South Bank located?

Located in South Brisbane, this luxury hotel is within a 15-minute walk of South Bank Parklands, Brisbane Convention and Exhibition Centre, and Queensland Performing Arts Centre. Queen Street Mall and Treasury Building are also within 1 mi (2 km). South Bank Station is only a 2-minute walk and South Brisbane Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Emporium Hotel South Bank Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 826 out of 1002 reviews
Rating 8 - Good. 116 out of 1002 reviews
Rating 6 - Okay. 31 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Sabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely and comfortable stay. One of our favourite hotels in Brisbane
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn't stay anywhere else when in Brisbane. Excellent hotel, awesome staff, rooftop pool and bar. Cannot fault.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Really good valet parking. Great views.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Whole stay was fantastic. Great location and lovely room
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Cherilyn

Liked: Cleanliness, staff & service, amenities
Room was gorgeous, amazing view and staff were super accommodating. We were able to check in early and the location was great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joya

Liked: Cleanliness, staff & service, amenities
Room was beautiful and the staff went above and beyond to make our stay an amazing one. We'll definitely be back to stay again when in Brisbane.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Viren Indubhai

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room overlooking Brisbane. Very cool, chic hotel we loved it. All the staff from front desk, housekeeping & Rooftop exceptional. The views from the pool & rooftop bar was amazing.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
As always room was lovely and clean and the staff were super friendly was a great night away for my birthday
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities
Beautiful pool
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Courteous, quick check-in and check out. Clean spacious rooms. Trippy lifts. Good selection of eateries.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gabriella

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing, beautiful rooms, friendly staff and the pool, sauna, steam room and cold plunge were lovely facilities. Would stay here again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Always the best stay at Emporium! The staff, the rooms, the services! Everything is fab!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

yuan

Liked: Cleanliness, amenities, property conditions & facilities
our room has the most beautiful hotel design we ever seen in a hotel room. hotel has such a great location and you get to see the best of Brisban in one day. Our room has fantastic view of river/park/skylines. If we have a chance to come back to Brisban, this will be where we stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay - love the location, the vibe and the room. Take your bathers - Infinity pool is worth a dip.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities
beautiful room and amenities.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness
Room was large in size Bathroom was huge with compliments toiletries available Bar fridge & wine fridge and selection of glasses to use The bed was comfortable and the room had good blackout curtains Pool area was lively with plenty of pool towels and sunscreen
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

NICOLA

Liked: Cleanliness, amenities, property conditions & facilities
Great comfortable room with all the amenities needed. My only complaint is on our checkout day we had access to the pool and shower rooms on the top floor. I was shocked that the doors to the toilet/shower room were ill fitting and you could see through the edges of the door, giving no privacy whatsoever.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities
Great location. Friendly staff. Great amenities.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kay

Liked: Cleanliness, property conditions & facilities
Great service
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were 10/10, rooms are getting a little old but still nice, cleanliness was ok but some dirt left over in bathroom sinks of both rooms when checking in
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such friendly staff and one of the best outdoor pools we've seen! The room was comfortable and felt very luxe.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Gisele

From the minute we checked in the staff were so accomadat
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, view, luxury hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Annette

Lovely room in a
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are always spotless, the staff are always kind and helpful. Love coming here
Stayed 1 night in Nov 2025